my audio doesn't work after upgrading from 10.04 to 12.04
I don't know what I did wrong or If I did anything at all...I had sound before the upgrade, now it's silent/gone. the volume bar/mixer item doesn't show a slider and clicking the dashboard volume control does nothing. running alsa and the pulseaudio program didn't seem to do anything either. (pulseaudio only says 'establishing connection...' and sits for hours.) Alsa showed me some mixer bars but none were muted.
I'm running a compaq machine
3.0 ghz athena (i think)
2 gb RAM
radeon sapphire HD7750
In version 10.04 it worked fine...I hope the updater didn't remove something that worked fine.
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#1 |
Please send us the full Terminal output from step 3 and step 4 in the following procedure:
https:/
Revision history for this message
|
#2 |
from step #3 using the command :
douglas@
--2013-04-22 00:53:00-- http://
Resolving www.alsa-
Connecting to www.alsa-
HTTP request sent, awaiting response... 302 Found
Location: http://
--2013-04-22 00:53:01-- http://
Resolving git.alsa-
Connecting to git.alsa-
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: `alsa-info.sh'
[ <=> ] 27,785 --.-K/s in 0.1s
2013-04-22 00:53:02 (195 KB/s) - `alsa-info.sh' saved [27785]
ALSA Information Script v 0.4.61
-------
This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.
dmesg
lspci
lsmod
aplay
amixer
alsactl
/proc/asound/
/sys/class/sound/
~/.asoundrc (etc.)
See './alsa-info.sh --help' for command line options.
using this script after "bash alsa-info.sh --stdout"
it did not do anything.
I know I'm doing something wrong here or I'm reading it wrong. the results I'm looking for just don't show up.
I've tried it PAST that, Step #4.
this is the output...all of it.
douglas@
Advanced Linux Sound Architecture Driver Version 1.0.24.
0 [SB ]: HDA-Intel - HDA ATI SB
1 [Generic ]: HDA-Intel - HD-Audio Generic
1: : sequencer
2: [ 0- 2]: digital audio capture
3: [ 0- 0]: digital audio playback
4: [ 0- 0]: digital audio capture
5: [ 0- 3]: hardware dependent
6: [ 0] : control
7: [ 1- 9]: digital audio playback
8: [ 1- 8]: digital audio playback
9: [ 1- 7]: digital audio playback
10: [ 1- 3]: digital audio playback
11: [ 1- 0]: hardware dependent
12: [ 1] : control
33: : timer
00-03: HDA Codec 3
01-00: HDA Codec 0
00-00: ALC888 Analog : ALC888 Analog : playback 1 : capture 1
00-02: ALC888 Analog : ALC888 Analog : capture 1
01-03: HDMI 0 : HDMI 0 : playback 1
01-07: HDMI 1 : HDMI 1 : playback 1
01-08: HDMI 2 : HDMI 2 : playback 1
01-09: HDMI 3 : HDMI 3 : playback 1
Client info
cur clients : 1
peak clients : 1
max clients : 192
Client 0 : "System" [Kernel]
Port 0 : "Timer" (Rwe-)
Port 1 : "Announce" (R-e-)
Client 14 : "Midi Through" [Kernel]
Port 0 : "Midi Through Port-0" (RWe-)
[sudo] password for douglas:
rm: cannot remove `/etc/asound.conf': No such file or directory
rm: cannot remove `/home/
Hit http://
Hit http://
Hit http://
Get:1 http://
Hit http://
Hit http://
Hit http://
Get:2 http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Get:3 http://
Get:4 http://
Ign http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Ign http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Hit http://
Ign http://
Ign http://
Ign http://
Ign http://
Fetched 13.6 kB in 1s (7,077 B/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
aptitude is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
No candidate version found for padevchooser
No candidate version found for libsdl1.
No candidate version found for padevchooser
No candidate version found for libsdl1.
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B of archives. After unpacking 0 B will be used.
H/W path Device Class Description
=======
/0 bus Alhena
/0/0 memory 64KiB BIOS
/0/4 processor Intel(R) Celeron(R) D CPU 3.20GHz
/0/4/5 memory 16KiB L1 cache
/0/4/6 memory 512KiB L2 cache
/0/28 memory 2GiB System Memory
/0/28/0 memory DIMM [empty]
/0/28/1 memory 2GiB DIMM DDR2 Synchronous
/0/100 bridge Radeon Xpress 200 Host Bridge
/0/100/2 bridge RS480 PCI-X Root Port
/0/100/2/0 display Advanced Micro Devices [AMD] nee ATI
/0/100/2/0.1 multimedia Advanced Micro Devices [AMD] nee ATI
/0/100/12 scsi1 storage IXP SB400 Serial ATA Controller
/0/100/12/0.0.0 /dev/cdrom1 disk DVDRAM GH24NS50
/0/100/13 bus IXP SB400 USB Host Controller
/0/100/13.1 bus IXP SB400 USB Host Controller
/0/100/13.2 bus IXP SB400 USB2 Host Controller
/0/100/14 bus IXP SB400 SMBus Controller
/0/100/14.1 scsi2 storage IXP SB400 IDE Controller
/0/100/14.1/0 /dev/sda disk 80GB WDC WD800BB-22JH
/0/100/14.1/0/1 /dev/sda1 volume 71GiB EXT4 volume
/0/100/14.1/0/2 /dev/sda2 volume 3152MiB Extended partition
/0/100/14.1/0/2/5 /dev/sda5 volume 3152MiB Linux swap / Solaris partiti
/0/100/14.1/1 /dev/cdrom disk DVD-ROM GDR8163B
/0/100/14.2 multimedia IXP SB4x0 High Definition Audio Cont
/0/100/14.3 bridge IXP SB400 PCI-ISA Bridge
/0/100/14.4 bridge IXP SB400 PCI-PCI Bridge
/0/100/14.4/5 eth0 network RTL-8139/
total 0
crw-rw---T+ 1 root audio 116, 33 Apr 21 14:09 timer
crw-rw---T+ 1 root audio 116, 1 Apr 21 14:09 seq
crw-rw---T+ 1 root audio 116, 2 Apr 21 14:09 pcmC0D2c
crw-rw---T+ 1 root audio 116, 3 Apr 21 14:09 pcmC0D0p
crw-rw---T+ 1 root audio 116, 4 Apr 21 14:09 pcmC0D0c
crw-rw---T+ 1 root audio 116, 5 Apr 21 14:09 hwC0D3
crw-rw---T+ 1 root audio 116, 6 Apr 21 14:09 controlC0
drwxr-xr-x 3 root root 320 Apr 21 14:09 .
crw-rw---T+ 1 root audio 116, 7 Apr 21 14:09 pcmC1D9p
crw-rw---T+ 1 root audio 116, 8 Apr 21 14:09 pcmC1D8p
crw-rw---T+ 1 root audio 116, 9 Apr 21 14:09 pcmC1D7p
crw-rw---T+ 1 root audio 116, 10 Apr 21 14:09 pcmC1D3p
crw-rw---T+ 1 root audio 116, 11 Apr 21 14:09 hwC1D0
crw-rw---T+ 1 root audio 116, 12 Apr 21 14:09 controlC1
drwxr-xr-x 2 root root 80 Apr 21 14:09 by-path
drwxr-xr-x 16 root root 4220 Apr 22 00:58 ..
cat: /dev/sndstat: No such file or directory
00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] nee ATI Radeon Xpress 200 Host Bridge [1002:5a33] (rev 01)
00:02.0 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI RS480 PCI-X Root Port [1002:5a34]
00:12.0 IDE interface [0101]: Advanced Micro Devices [AMD] nee ATI IXP SB400 Serial ATA Controller [1002:4379] (rev 80)
00:13.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI IXP SB400 USB Host Controller [1002:4374] (rev 80)
00:13.1 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI IXP SB400 USB Host Controller [1002:4375] (rev 80)
00:13.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI IXP SB400 USB2 Host Controller [1002:4373] (rev 80)
00:14.0 SMBus [0c05]: Advanced Micro Devices [AMD] nee ATI IXP SB400 SMBus Controller [1002:4372] (rev 82)
00:14.1 IDE interface [0101]: Advanced Micro Devices [AMD] nee ATI IXP SB400 IDE Controller [1002:4376] (rev 80)
00:14.2 Audio device [0403]: Advanced Micro Devices [AMD] nee ATI IXP SB4x0 High Definition Audio Controller [1002:437b] (rev 01)
00:14.3 ISA bridge [0601]: Advanced Micro Devices [AMD] nee ATI IXP SB400 PCI-ISA Bridge [1002:4377] (rev 80)
00:14.4 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI IXP SB400 PCI-PCI Bridge [1002:4371] (rev 80)
01:00.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Device [1002:683f]
01:00.1 Audio device [0403]: Advanced Micro Devices [AMD] nee ATI Device [1002:aab0]
02:05.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8139/
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 04b4:0060 Cypress Semiconductor Corp.
/sbin/alsactl
Specified filename /dev/dsp does not exist.
dpkg-query: no path found matching pattern *bin/slmodemd*.
[ 0.000000] found SMP MP-table at [c00ff780] ff780
[ 0.089004] ACPI: No dock devices found.
[ 0.089008] HEST: Table not found.
[ 0.118857] pnp: PnP ACPI: found 12 devices
[ 0.312604] audit: initializing netlink socket (disabled)
[ 0.312620] type=2000 audit(136656412
[ 0.398437] ERST: Table is not found!
[ 0.465756] Fixed MDIO Bus: probed
[ 0.476683] hub 1-0:1.0: USB hub found
[ 0.572463] hub 2-0:1.0: USB hub found
[ 0.636351] hub 3-0:1.0: USB hub found
[ 1.075915] isapnp: No Plug & Play device found
[ 1.317723] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 14.881957] lp: driver loaded but no devices found
[ 16.121986] type=1400 audit(136656414
[ 16.127569] type=1400 audit(136656414
[ 16.442620] type=1400 audit(136656414
[ 16.445250] type=1400 audit(136656414
[ 16.445587] type=1400 audit(136656414
[ 16.474829] snd_hda_intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 16.647383] input: HDA ATI SB Line as /devices/
[ 16.652555] input: HDA ATI SB Line as /devices/
[ 16.676134] input: HDA ATI SB Front Mic as /devices/
[ 16.705932] input: HDA ATI SB Rear Mic as /devices/
[ 16.714731] input: HDA ATI SB Front Headphone as /devices/
[ 16.718900] input: HDA ATI SB Line-Out as /devices/
[ 16.743123] snd_hda_intel 0000:01:00.1: PCI INT B -> GSI 19 (level, low) -> IRQ 19
[ 16.743194] snd_hda_intel 0000:01:00.1: setting latency timer to 64
[ 17.475177] type=1400 audit(136656414
[ 17.506052] type=1400 audit(136656414
[ 17.514930] type=1400 audit(136656414
[ 17.530259] type=1400 audit(136656414
[ 17.530595] type=1400 audit(136656414
[ 24.640317] Modules linked in: dm_crypt snd_hda_codec_hdmi snd_hda_
[ 24.640352] Pid: 1474, comm: pulseaudio Tainted: P O 3.2.0-40-
[ 24.640373] Process pulseaudio (pid: 1474, ti=f1a72000 task=f1a78000 task.ti=f1a72000)
[ 24.640411] [<f8893b73>] ? azx_pcm_
[ 24.640422] [<f8869fa3>] snd_pcm_
[ 24.640432] [<f886a08a>] snd_pcm_
[ 24.640449] [<f8d1a044>] ? snd_lookup_
[ 24.640457] [<f886a2e2>] snd_pcm_
[ 24.640464] [<f8d1a554>] snd_open+0xd4/0x260 [snd]
[ 24.640536] [<f8d1f3c0>] ? snd_ctl_
sudo: /etc/init.
Release Date: 06/22/2006
Serial services are supported (int 14h)
Manufacturer: Compaq Presario 061
Product Name: RF800AA-ABA SR2011WM NA680
Serial Number: CNH63908W2
Manufacturer: Hewleet-Packard
Product Name: Alhena
Serial Number:
Manufacturer:
Serial Number: DM0001
Manufacturer: Intel
Serial Number:
Port Type: Serial Port 16550A Compatible
Manufacturer: Manufacturer0
Serial Number: SerNum0
Manufacturer: Manufacturer1
Serial Number: SerNum1
snd_seq_dummy 12686 0
usbhid 41937 0
hid 77428 1 usbhid
snd_hda_codec_hdmi 31775 0
snd_hda_
snd_hda_intel 32719 2
snd_hda_codec 109562 3 snd_hda_
snd_hwdep 13276 1 snd_hda_codec
snd_seq_midi 13132 0
snd_pcm 80916 4 snd_hda_
snd_rawmidi 25424 1 snd_seq_midi
snd_seq_midi_event 14475 1 snd_seq_midi
snd_seq 51592 3 snd_seq_
snd_timer 28931 2 snd_pcm,snd_seq
snd_seq_device 14172 4 snd_seq_
snd 62218 12 snd_hda_
soundcore 14635 1 snd
snd_page_alloc 14108 2 snd_hda_
**** List of PLAYBACK Hardware Devices ****
Revision history for this message
|
#3 |
I think your sound card is experiencing the following bug in pulseaudio:
https:/
Please try the workaround procedure in that bugreport.
Revision history for this message
|
#4 |
Try:
killall pulseaudio; rm -r ~/.pulse*
Wait 10 seconds and reboot
Revision history for this message
|
#5 |
killall pulseaudio; rm -r ~/.pulse*
I will try this. if not I'll need to look up how to disable it on boot.
(the workaround from: https:/
I'll run that script in the terminal first and see how that goes. if that does not work for me, I'll need new ideas here.
Revision history for this message
|
#6 |
the script done nothing of note. my volume is still gone. (tried it three times, same result after each reboot)
Not sure how to enable the other workaround through disabling it on startup (I'm assuming that is what was done in that question...I will try and figure out where that option is located and I shall try that)
if it does work I'll be happy to click 'Problem Solved' and go on with my life.
Revision history for this message
|
#7 |
The bugreport states:
"The workaround I used is to disable to automatic module loading in /etc/pulse/
It works now with the workaround."
So it should be clear where the contents/options need to be modified, which is in /etc/pulse/
Furthermore, post #3 in the same bugreport contains the modified /etc/pulse/
So it should be clear....
Revision history for this message
|
#8 |
so this link is the modified file I need to use?
will I be able to just copy / paste that and use it? because I'm a little daunted seeing a wall of text and not knowing what the F I'm doing as they both look the same. (modified version vs my system's copy)
except for these lines that are missing the hashtag
### Load audio drivers statically
### (it's probably better to not load these drivers manually, but instead
### use module-udev-detect -- see below -- for doing this automatically)
load-module module-alsa-sink <---
load-module module-alsa-source device=hw:0,0 <----
#load-module module-oss device="/dev/dsp" sink_name=output source_name=input
#load-module module-oss-mmap device="/dev/dsp" sink_name=output source_name=input
load-module module-null-sink <---
load-module module-pipe-sink <----
are these what need to be edited? if so, do I add the hashtag to make those lines inoperable?
Revision history for this message
|
#9 |
and it won't let me save the file with the changes either.
and I meant REMOVE the hashtag not add...sorry about that.
Revision history for this message
|
#10 |
You need to edit the file with root privileges using the following command:
gksudo gedit /etc/pulse/
And this is the new text that should replace the contents where it says "Automatically load driver modules depending on the hardware available":
So you need to comment out load-module module-udev-detect and comment out load-module module-detect by inserting a # in front of those lines:
### Automatically load driver modules depending on the hardware available
.ifexists module-
#load-module module-udev-detect
.else
### Use the static hardware detection module (for systems that lack udev/hal support)
#load-module module-detect
.endif
And you need to remove the hashtag for 4 of the 6 lines below for the section " Load audio drivers statically". So you need to switch from automatic loading to static loading of audio drivers:
Removing the hashtag for a certain line = activating that configuration line.
### Load audio drivers statically
### (it's probably better to not load these drivers manually, but instead
### use module-udev-detect -- see below -- for doing this automatically)
load-module module-alsa-sink
load-module module-alsa-source device=hw:0,0
#load-module module-oss device="/dev/dsp" sink_name=output source_name=input
#load-module module-oss-mmap device="/dev/dsp" sink_name=output source_name=input
load-module module-null-sink
load-module module-pipe-sink
Revision history for this message
|
#11 |
thanks mark I'll try that. I have great hopes on it working. I'll let you know how this works out.
Revision history for this message
|
#12 |
thanks mark I'll try that. I have great hopes on it working. I'll let you know how this works out.
Revision history for this message
|
#13 |
done the changes, but no effect. it lists no devices, but I can see a volume bar now. the GNOME ALSAMIXER tells me nothing is muted. everything is on, but still no sound.
Revision history for this message
|
#14 |
I'll copy what my file looks like to confirm I done this correctly.
# This startup script is used only if PulseAudio is started per-user
# (i.e. not in system mode)
.nofail
### Load something into the sample cache
#load-sample-lazy x11-bell /usr/share/
#load-sample-lazy pulse-hotplug /usr/share/
#load-sample-lazy pulse-coldplug /usr/share/
#load-sample-lazy pulse-access /usr/share/
.fail
### Automatically restore the volume of streams and devices
load-module module-
load-module module-
load-module module-card-restore
### Automatically augment property information from .desktop files
### stored in /usr/share/
load-module module-
### Load audio drivers statically
### (it's probably better to not load these drivers manually, but instead
### use module-udev-detect -- see below -- for doing this automatically)
load-module module-alsa-sink
load-module module-alsa-source device=hw:1,0
#load-module module-oss device="/dev/dsp" sink_name=output source_name=input
#load-module module-oss-mmap device="/dev/dsp" sink_name=output source_name=input
load-module module-null-sink
load-module module-pipe-sink
### Automatically load driver modules depending on the hardware available
.ifexists module-
#load-module module-udev-detect
.else
### Use the static hardware detection module (for systems that lack udev/hal support)
#load-module module-detect
.endif
### Automatically connect sink and source if JACK server is present
.ifexists module-
.nofail
load-module module-
.fail
.endif
### Automatically load driver modules for Bluetooth hardware
.ifexists module-
load-module module-
.endif
### Load several protocols
.ifexists module-
load-module module-
.endif
load-module module-
### Network access (may be configured with paprefs, so leave this commented
### here if you plan to use paprefs)
#load-module module-
#load-module module-
#load-module module-
### Load the RTP receiver module (also configured via paprefs, see above)
#load-module module-rtp-recv
### Load the RTP sender module (also configured via paprefs, see above)
#load-module module-null-sink sink_name=rtp format=s16be channels=2 rate=44100 sink_properties
#load-module module-rtp-send source=rtp.monitor
### Load additional modules from GConf settings. This can be configured with the paprefs tool.
### Please keep in mind that the modules configured by paprefs might conflict with manually
### loaded modules.
.ifexists module-gconf.so
.nofail
load-module module-gconf
.fail
.endif
### Automatically restore the default sink/source when changed by the user
### during runtime
### NOTE: This should be loaded as early as possible so that subsequent modules
### that look up the default sink/source get the right value
load-module module-
### Automatically move streams to the default sink if the sink they are
### connected to dies, similar for sources
load-module module-
### Make sure we always have a sink around, even if it is a null sink.
load-module module-always-sink
### Honour intended role device property
load-module module-
### Automatically suspend sinks/sources that become idle for too long
load-module module-
### If autoexit on idle is enabled we want to make sure we only quit
### when no local session needs us anymore.
.ifexists module-
load-module module-console-kit
.endif
.ifexists module-
load-module module-
.endif
### Enable positioned event sounds
load-module module-
### Cork music/video streams when a phone stream is active
#load-module module-role-cork
### Modules to allow autoloading of filters (such as echo cancellation)
### on demand. module-
### make sense, and module-filter-apply does the heavy-lifting of
### loading modules and rerouting streams.
load-module module-
load-module module-filter-apply
### Load DBus protocol
#.ifexists module-
#load-module module-
#.endif
# X11 modules should not be started from default.pa so that one daemon
# can be shared by multiple sessions.
### Load X11 bell module
#load-module module-x11-bell sample=
### Register ourselves in the X11 session manager
#load-module module-x11-xsmp
### Publish connection data in the X11 root window
#.ifexists module-
#.nofail
#load-module module-x11-publish
#.fail
#.endif
load-module module-
### Make some devices default
#set-default-sink output
#set-default-source input
I believe everything is done according to your direction. this is one hell of a problem...or it just seems that way
Revision history for this message
|
#15 |
Hmmmmm, I suggest testing audio output using the Ubuntu 13.04 LiveCD, when it is released.
The planned release date is tomorrow.
Revision history for this message
|
#16 |
I'll wait for when it becomes an LTS. I'm trying 10.04, at least I have sound. but trying to play minecraft gives me a black screen now. I'm going to look around and see if someone can help me fix the black screen on loading in another forum.
thank you for your help
Revision history for this message
|
#17 |
Lucid desktop is EOL on 19th May 2013.
I doubt anyone will help sgort of advising a clean install of Precise.
Can you help with this problem?
Provide an answer of your own, or ask Douglas for more information if necessary.