Ubuntu

No sound at all after upgrade tu Ubuntu 11.10 with USB-Audio - PnP Audio Device

Asked by Roberto Gómez on 2012-04-23

After upgrading Ubuntu versión I'm unable to get the sound working again. I've run the troubleshooting ./alsa-info.sh script. Please, se output in http://www.alsa-project.org/db/?f=fe0a97a0bfe154d00d902ccd723c53ae7fc139b0

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Last query:
2012-04-23
Last reply:
2012-05-09

Try:

killall pulseaudio; rm -r ~/.pulse*

Wait 10 seconds, reboot. Is it ok?

Roberto Gómez (togomez) said : #2

I did

killall pulseaudio; rm -r ~/.pulse*

Before rebooting I checked the content in ~/.pulse was deleted. After rebooting the content in ~/.pulse was regenerated (confirmed looking at files creation date). Still, it's no sound output.

!!################################
!!ALSA Information Script v 0.4.60
!!################################

!!Script ran on: Mon Apr 23 12:37:11 UTC 2012

!!Linux Distribution
!!------------------

Ubuntu 11.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 11.10"

!!DMI Information
!!---------------

Manufacturer: System manufacturer
Product Name: System Product Name
Product Version: System Version

!!Kernel Information
!!------------------

Kernel release: 3.0.0-17-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.24
Library version: 1.0.24.1
Utilities version: 1.0.24.2

!!Loaded ALSA modules
!!-------------------

snd_usb_audio

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 1 [Device ]: USB-Audio - PnP Audio Device
                      PnP Audio Device at usb-0000:00:02.0-7, full speed

!!PCI Soundcards installed in the system
!!--------------------------------------

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-caiaq: index=-2
snd-usb-ua101: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-usb-audio: index=-2

!!Loaded sound module options
!!--------------------------

!!Module: snd_usb_audio
 async_unlink : Y
 device_setup : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 ignore_ctl_error : N
 index : -2,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 nrpacks : 8
 pid : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 vid : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1

!!USB Mixer information
!!---------------------------
--startcollapse--

USB Mixer: usb_id=0x0d8c0201, ctrlif=0, ctlerr=0
Card: PnP Audio Device at usb-0000:00:02.0-7, full speed
  Unit: 2
    Control: name="PCM Capture Volume", index=0
    Info: id=2, control=2, cmask=0x3, channels=2, type="S16"
    Volume: min=-4096, max=2832, dBmin=-1600, dBmax=1106
  Unit: 2
    Control: name="PCM Capture Switch", index=0
    Info: id=2, control=1, cmask=0x0, channels=1, type="INV_BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 7
    Control: name="PCM Capture Source", index=0
    Info: id=7, control=0, cmask=0x0, channels=1, type="U8"
    Volume: min=1, max=4, dBmin=0, dBmax=0
  Unit: 8
    Control: name="Mic Capture Volume", index=0
    Info: id=8, control=2, cmask=0x3, channels=2, type="S16"
    Volume: min=-4096, max=2832, dBmin=-1600, dBmax=1106
  Unit: 8
    Control: name="Mic Capture Switch", index=0
    Info: id=8, control=1, cmask=0x0, channels=1, type="INV_BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 9
    Control: name="Mic Playback Volume", index=0
    Info: id=9, control=2, cmask=0x3, channels=2, type="S16"
    Volume: min=-6144, max=1921, dBmin=-2400, dBmax=750
  Unit: 9
    Control: name="Mic Playback Switch", index=0
    Info: id=9, control=1, cmask=0x0, channels=1, type="INV_BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 11
    Control: name="Line Playback Volume", index=0
    Info: id=11, control=2, cmask=0x3, channels=2, type="S16"
    Volume: min=-6144, max=1921, dBmin=-2400, dBmax=750
  Unit: 11
    Control: name="Line Playback Switch", index=0
    Info: id=11, control=1, cmask=0x0, channels=1, type="INV_BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 13
    Control: name="Speaker Playback Volume", index=0
    Info: id=13, control=2, cmask=0xff, channels=8, type="S16"
    Volume: min=-9456, max=0, dBmin=-3693, dBmax=0
  Unit: 13
    Control: name="Speaker Playback Switch", index=0
    Info: id=13, control=1, cmask=0x0, channels=1, type="INV_BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 14
    Control: name="CD Playback Volume", index=0
    Info: id=14, control=2, cmask=0x3, channels=2, type="S16"
    Volume: min=-6144, max=1921, dBmin=-2400, dBmax=750
  Unit: 14
    Control: name="CD Playback Switch", index=0
    Info: id=14, control=1, cmask=0x0, channels=1, type="INV_BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 15
    Control: name="Line Capture Volume", index=0
    Info: id=15, control=2, cmask=0x3, channels=2, type="S16"
    Volume: min=-4096, max=2832, dBmin=-1600, dBmax=1106
  Unit: 15
    Control: name="Line Capture Switch", index=0
    Info: id=15, control=1, cmask=0x0, channels=1, type="INV_BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
  Unit: 16
    Control: name="CD Capture Volume", index=0
    Info: id=16, control=2, cmask=0x3, channels=2, type="S16"
    Volume: min=-4096, max=2832, dBmin=-1600, dBmax=1106
  Unit: 16
    Control: name="CD Capture Switch", index=0
    Info: id=16, control=1, cmask=0x0, channels=1, type="INV_BOOLEAN"
    Volume: min=0, max=1, dBmin=0, dBmax=0
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 4 Apr 23 14:31 /dev/snd/controlC1
crw-rw---- 1 root audio 116, 3 Apr 23 14:33 /dev/snd/pcmC1D0c
crw-rw---- 1 root audio 116, 2 Apr 23 14:33 /dev/snd/pcmC1D0p
crw-rw---- 1 root audio 116, 1 Apr 23 14:31 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Apr 23 14:31 /dev/snd/timer

/dev/snd/by-id:
total 0
drwxr-xr-x 2 root root 60 Apr 23 14:31 .
drwxr-xr-x 4 root root 180 Apr 23 14:31 ..
lrwxrwxrwx 1 root root 12 Apr 23 14:31 usb-0d8c_PnP_Audio_Device-00 -> ../controlC1

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Apr 23 14:31 .
drwxr-xr-x 4 root root 180 Apr 23 14:31 ..
lrwxrwxrwx 1 root root 12 Apr 23 14:31 pci-0000:00:02.0-usb-0:7:1.0 -> ../controlC1

!!Aplay/Arecord output
!!------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 1: Device [PnP Audio Device], device 0: USB Audio [USB Audio]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 1: Device [PnP Audio Device], device 0: USB Audio [USB Audio]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 1 [Device]

Card hw:1 'Device'/'PnP Audio Device at usb-0000:00:02.0-7, full speed'
  Mixer name : 'USB Mixer'
  Components : 'USB0d8c:0201'
  Controls : 17
  Simple ctrls : 6
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch pswitch-joined penum
  Playback channels: Front Left - Front Right - Rear Left - Rear Right - Front Center - Woofer - Side Left - Side Right
  Limits: Playback 0 - 197
  Mono:
  Front Left: Playback 90 [46%] [-20.06dB] [on]
  Front Right: Playback 90 [46%] [-20.06dB] [on]
  Rear Left: Playback 90 [46%] [-20.06dB] [on]
  Rear Right: Playback 90 [46%] [-20.06dB] [on]
  Front Center: Playback 90 [46%] [-20.06dB] [on]
  Woofer: Playback 90 [46%] [-20.06dB] [on]
  Side Left: Playback 90 [46%] [-20.06dB] [on]
  Side Right: Playback 90 [46%] [-20.06dB] [on]
Simple mixer control 'PCM',0
  Capabilities: cvolume cswitch cswitch-joined penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 6928
  Front Left: Capture 4096 [59%] [0.01dB] [on]
  Front Right: Capture 4096 [59%] [0.01dB] [on]
Simple mixer control 'PCM Capture Source',0
  Capabilities: enum
  Items: 'Mic' 'Mixer' 'CD ' 'Line'
  Item0: 'Mic'
Simple mixer control 'Line',0
  Capabilities: pvolume cvolume pswitch pswitch-joined cswitch cswitch-joined penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 8065 Capture 0 - 6928
  Front Left: Playback 6144 [76%] [0.01dB] [off] Capture 0 [0%] [-16.00dB] [off]
  Front Right: Playback 6144 [76%] [0.01dB] [off] Capture 0 [0%] [-16.00dB] [off]
Simple mixer control 'CD ',0
  Capabilities: pvolume cvolume pswitch pswitch-joined cswitch cswitch-joined penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 8065 Capture 0 - 6928
  Front Left: Playback 6144 [76%] [0.01dB] [off] Capture 4096 [59%] [0.01dB] [on]
  Front Right: Playback 6144 [76%] [0.01dB] [off] Capture 4096 [59%] [0.01dB] [on]
Simple mixer control 'Mic',0
  Capabilities: pvolume cvolume pswitch pswitch-joined cswitch cswitch-joined penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 8065 Capture 0 - 6928
  Front Left: Playback 6144 [76%] [0.01dB] [off] Capture 4096 [59%] [0.01dB] [on]
  Front Right: Playback 6144 [76%] [0.01dB] [off] Capture 4096 [59%] [0.01dB] [on]

!!Alsactl output
!!-------------

--startcollapse--
state.Device {
 control.1 {
  iface MIXER
  name 'Mic Playback Switch'
  value false
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.2 {
  iface MIXER
  name 'Mic Playback Volume'
  value.0 6144
  value.1 6144
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 8065'
   dbmin -2400
   dbmax 750
   dbvalue.0 -1
   dbvalue.1 -1
  }
 }
 control.3 {
  iface MIXER
  name 'CD Playback Switch'
  value false
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.4 {
  iface MIXER
  name 'CD Playback Volume'
  value.0 6144
  value.1 6144
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 8065'
   dbmin -2400
   dbmax 750
   dbvalue.0 -1
   dbvalue.1 -1
  }
 }
 control.5 {
  iface MIXER
  name 'Line Playback Switch'
  value false
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.6 {
  iface MIXER
  name 'Line Playback Volume'
  value.0 6144
  value.1 6144
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 8065'
   dbmin -2400
   dbmax 750
   dbvalue.0 -1
   dbvalue.1 -1
  }
 }
 control.7 {
  iface MIXER
  name 'Speaker Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.8 {
  iface MIXER
  name 'Speaker Playback Volume'
  value.0 90
  value.1 90
  value.2 90
  value.3 90
  value.4 90
  value.5 90
  value.6 90
  value.7 90
  comment {
   access 'read write'
   type INTEGER
   count 8
   range '0 - 197'
   dbmin -3693
   dbmax 0
   dbvalue.0 -2006
   dbvalue.1 -2006
   dbvalue.2 -2006
   dbvalue.3 -2006
   dbvalue.4 -2006
   dbvalue.5 -2006
   dbvalue.6 -2006
   dbvalue.7 -2006
  }
 }
 control.9 {
  iface MIXER
  name 'Mic Capture Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.10 {
  iface MIXER
  name 'Mic Capture Volume'
  value.0 4096
  value.1 4096
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 6928'
   dbmin -1600
   dbmax 1106
   dbvalue.0 -1
   dbvalue.1 -1
  }
 }
 control.11 {
  iface MIXER
  name 'PCM Capture Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.12 {
  iface MIXER
  name 'PCM Capture Volume'
  value.0 4096
  value.1 4096
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 6928'
   dbmin -1600
   dbmax 1106
   dbvalue.0 -1
   dbvalue.1 -1
  }
 }
 control.13 {
  iface MIXER
  name 'CD Capture Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.14 {
  iface MIXER
  name 'CD Capture Volume'
  value.0 4096
  value.1 4096
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 6928'
   dbmin -1600
   dbmax 1106
   dbvalue.0 -1
   dbvalue.1 -1
  }
 }
 control.15 {
  iface MIXER
  name 'Line Capture Switch'
  value false
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.16 {
  iface MIXER
  name 'Line Capture Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 6928'
   dbmin -1600
   dbmax 1106
   dbvalue.0 -1600
   dbvalue.1 -1600
  }
 }
 control.17 {
  iface MIXER
  name 'PCM Capture Source'
  value Mic
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Mic
   item.1 Mixer
   item.2 'CD '
   item.3 Line
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
rfcomm
bnep
bluetooth
pci_stub
vboxpci
vboxnetadp
vboxnetflt
vboxdrv
binfmt_misc
snd_usb_audio
snd_pcm
snd_page_alloc
arc4
rt61pci
snd_hwdep
rt2x00pci
snd_usbmidi_lib
snd_seq_midi
snd_rawmidi
snd_seq_midi_event
snd_seq
snd_timer
snd_seq_device
snd
soundcore
joydev
rt2x00lib
radeon
mac80211
cfg80211
ttm
drm_kms_helper
drm
eeprom_93cx6
edac_core
edac_mce_amd
psmouse
serio_raw
asus_atk0110
k8temp
i2c_algo_bit
i2c_nforce2
ppdev
parport_pc
lp
parport
hid_logitech
ff_memless
firewire_ohci
firewire_core
usbhid
hid
floppy
crc_itu_t
pata_amd
forcedeth
sata_nv

!!ALSA/HDA dmesg
!!------------------

Try running:

alsamixer

Are all levels cranked and unmuted.

Roberto Gómez (togomez) said : #5

I'm not able to run alsamixer

$ alsamixer
cannot open mixer: No such file or directory

Can you give the output of:

lsb_release -a; uname -a; echo; groups

Thanks

Roberto Gómez (togomez) said : #7

$ lsb_release -a; uname -a; echo; groups

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
Linux capablanca 3.0.0-17-generic #30-Ubuntu SMP Thu Mar 8 20:45:39 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

roberto adm dialout cdrom audio video plugdev lpadmin admin pulse pulse-access sambashare vboxusers

Launchpad Janitor (janitor) said : #8

This question was expired because it remained in the 'Open' state without activity for the last 15 days.