How can I install the windows audio drivers in 11.10?

Asked by nacenteno

I am using Ubuntu 11.10 on a Gateway MT3422.

I tried using the troubleshooting guides but ALSA does not recognize the sound card. It is Sigmatel version 6.10.5337.0 and I have the Windows driver.

How can make ALSA recognize it or use the Windows driver?

Thanks.

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nacenteno
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Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#1

Please execute step 2, then send us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#2

You don't. Ubuntu is not windows so the drivers won't work. 9 times out of 10 the default drivers are all you need, sometimes with a little extra config. Can you give the output of:

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh; chmod +x ./alsa-info.sh; ./alsa-info.sh

Thanks

Revision history for this message
makafsal (makafsal) said :
#3

Hi,
you can't install windows drivers.
Please refer the following links

https://help.ubuntu.com/community/SoundTroubleshooting
https://help.ubuntu.com/community/HdaIntelSoundHowto

thx

Revision history for this message
nacenteno (nacenteno) said :
#4

Hi Mark,

Here is the output for step 3:

arturo@arturo-MT3422:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh; chmod +x ./alsa-info.sh; ./alsa-info.sh
--2011-10-16 16:14:14-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 77.48.224.243
Connecting to www.alsa-project.org|77.48.224.243|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2011-10-16 16:14:21-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 77.48.224.243
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 27,247 72.6K/s in 0.4s

2011-10-16 16:14:23 (72.6 KB/s) - `alsa-info.sh' saved [27247]

ALSA Information Script v 0.4.60
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See './alsa-info.sh --help' for command line options.

cat: /proc/asound/version: No such file or directory
grep: /proc/asound/cards: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /proc/asound/modules: No such file or directory
grep: /proc/asound/cards: No such file or directory
/sbin/alsactl: save_state:1519: No soundcards found...
cat: /tmp/alsa-info.NvQ8ULDLWH/alsactl.tmp: No such file or directory
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://www.alsa-project.org/db/?f=6f07553a0e3354c69aaf17e117c1d481aadf722a

Please inform the person helping you.

arturo@arturo-MT3422:~$

Revision history for this message
nacenteno (nacenteno) said :
#5

Here is the second command output:

arturo@arturo-MT3422:~$ bash alsa-info.sh --stdout
cat: /proc/asound/version: No such file or directory
grep: /proc/asound/cards: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /proc/asound/modules: No such file or directory
grep: /proc/asound/cards: No such file or directory
/sbin/alsactl: save_state:1519: No soundcards found...
cat: /tmp/alsa-info.rWWOUhMHiT/alsactl.tmp: No such file or directory
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.60
!!################################

!!Script ran on: Sun Oct 16 21:18:39 UTC 2011

!!Linux Distribution
!!------------------

Ubuntu 11.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 11.10"

!!DMI Information
!!---------------

Manufacturer: GATEWAY
Product Name: MT3422
Product Version: REFERENCE

!!Kernel Information
!!------------------

Kernel release: 3.0.0-12-generic
Operating System: GNU/Linux
Architecture: i686
Processor: athlon
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version:
Library version: 1.0.24.1
Utilities version: 1.0.24.2

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

!!PCI Soundcards installed in the system
!!--------------------------------------

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-caiaq: index=-2
snd-usb-ua101: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-usb-audio: index=-2

!!Loaded sound module options
!!--------------------------

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 1 Oct 16 16:12 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Oct 16 16:12 /dev/snd/timer

!!Aplay/Arecord output
!!------------

APLAY

aplay: device_list:240: no soundcards found...

ARECORD

arecord: device_list:240: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!-------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
bnep
rfcomm
bluetooth
joydev
parport_pc
ppdev
vesafb
nvidia
binfmt_misc
arc4
psmouse
serio_raw
rtl8180
mac80211
eeprom_93cx6
cfg80211
nv_tco
i2c_nforce2
k8temp
video
lp
parport
forcedeth
pata_amd

!!ALSA/HDA dmesg
!!------------------

arturo@arturo-MT3422:~$

Revision history for this message
nacenteno (nacenteno) said :
#6

Here is the output from step 4:

arturo@arturo-MT3422:~$ cat /proc/asound/{version,cards,devices,hwdep,pcm,seq/clients}; sudo rm /etc/asound.conf; sudo rm -r ~/.pulse ~/.asound* ;sudo rm ~/.pulse-cookie; sudo apt-get update; sudo apt-get install aptitude; sudo aptitude install paman gnome-alsamixer libasound2-plugins padevchooser libsdl1.2debian-pulseaudio; sudo lshw -short;ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; dmesg | egrep 'EMU|probe|emu|ALSA|alsa|ac97|udi|snd|ound|irmware'; sudo /etc/init.d/sl-modem-daemon status; sudo grep model /etc/modprobe.d/* ; sudo dmidecode|egrep 'anufact|roduct|erial|elease'; lsmod | egrep 'snd|usb|midi|udio'; aplay -l; sudo lshw -C sound
cat: /proc/asound/version: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /proc/asound/devices: No such file or directory
cat: /proc/asound/hwdep: No such file or directory
cat: /proc/asound/pcm: No such file or directory
cat: /proc/asound/seq/clients: No such file or directory
[sudo] password for arturo:
rm: cannot remove `/etc/asound.conf': No such file or directory
rm: cannot remove `/home/arturo/.asound*': No such file or directory
Ign http://extras.ubuntu.com oneiric InRelease
Ign http://ppa.launchpad.net oneiric InRelease
Ign http://ppa.launchpad.net oneiric InRelease
Ign http://ppa.launchpad.net oneiric InRelease
Hit http://extras.ubuntu.com oneiric Release.gpg
Hit http://ppa.launchpad.net oneiric Release.gpg
Hit http://extras.ubuntu.com oneiric Release
Hit http://ppa.launchpad.net oneiric Release.gpg
Ign http://ppa.launchpad.net oneiric Release.gpg
Hit http://ppa.launchpad.net oneiric Release
Hit http://extras.ubuntu.com oneiric/main Sources
Hit http://ppa.launchpad.net oneiric Release
Hit http://extras.ubuntu.com oneiric/main i386 Packages
Ign http://extras.ubuntu.com oneiric/main TranslationIndex
Ign http://ppa.launchpad.net oneiric Release
Hit http://ppa.launchpad.net oneiric/main Sources
Hit http://ppa.launchpad.net oneiric/main i386 Packages
Ign http://ppa.launchpad.net oneiric/main TranslationIndex
Hit http://ppa.launchpad.net oneiric/main Sources
Hit http://ppa.launchpad.net oneiric/main i386 Packages
Ign http://ppa.launchpad.net oneiric/main TranslationIndex
Ign http://ppa.launchpad.net oneiric/main TranslationIndex
Ign http://extras.ubuntu.com oneiric/main Translation-en_US
Ign http://extras.ubuntu.com oneiric/main Translation-en
Err http://ppa.launchpad.net oneiric/main Sources
  404 Not Found
Err http://ppa.launchpad.net oneiric/main i386 Packages
  404 Not Found
Ign http://ppa.launchpad.net oneiric/main Translation-en_US
Ign http://ppa.launchpad.net oneiric/main Translation-en
Ign http://ppa.launchpad.net oneiric/main Translation-en_US
Ign http://ppa.launchpad.net oneiric/main Translation-en
Ign http://ppa.launchpad.net oneiric/main Translation-en_US
Ign http://ppa.launchpad.net oneiric/main Translation-en
Ign http://security.ubuntu.com oneiric-security InRelease
Ign http://us.archive.ubuntu.com oneiric InRelease
Ign http://us.archive.ubuntu.com oneiric-updates InRelease
Hit http://security.ubuntu.com oneiric-security Release.gpg
Hit http://us.archive.ubuntu.com oneiric Release.gpg
Hit http://security.ubuntu.com oneiric-security Release
Hit http://us.archive.ubuntu.com oneiric-updates Release.gpg
Hit http://us.archive.ubuntu.com oneiric Release
Hit http://security.ubuntu.com oneiric-security/main Sources
Hit http://us.archive.ubuntu.com oneiric-updates Release
Hit http://security.ubuntu.com oneiric-security/restricted Sources
Hit http://security.ubuntu.com oneiric-security/universe Sources
Hit http://security.ubuntu.com oneiric-security/multiverse Sources
Hit http://security.ubuntu.com oneiric-security/main i386 Packages
Hit http://security.ubuntu.com oneiric-security/restricted i386 Packages
Hit http://us.archive.ubuntu.com oneiric/main Sources
Hit http://us.archive.ubuntu.com oneiric/restricted Sources
Hit http://us.archive.ubuntu.com oneiric/universe Sources
Hit http://us.archive.ubuntu.com oneiric/multiverse Sources
Hit http://us.archive.ubuntu.com oneiric/main i386 Packages
Hit http://security.ubuntu.com oneiric-security/universe i386 Packages
Hit http://security.ubuntu.com oneiric-security/multiverse i386 Packages
Ign http://security.ubuntu.com oneiric-security/main TranslationIndex
Ign http://security.ubuntu.com oneiric-security/multiverse TranslationIndex
Ign http://security.ubuntu.com oneiric-security/restricted TranslationIndex
Ign http://security.ubuntu.com oneiric-security/universe TranslationIndex
Hit http://us.archive.ubuntu.com oneiric/restricted i386 Packages
Hit http://us.archive.ubuntu.com oneiric/universe i386 Packages
Hit http://us.archive.ubuntu.com oneiric/multiverse i386 Packages
Hit http://us.archive.ubuntu.com oneiric/main TranslationIndex
Hit http://us.archive.ubuntu.com oneiric/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com oneiric/restricted TranslationIndex
Hit http://us.archive.ubuntu.com oneiric/universe TranslationIndex
Hit http://us.archive.ubuntu.com oneiric-updates/main Sources
Hit http://us.archive.ubuntu.com oneiric-updates/restricted Sources
Hit http://us.archive.ubuntu.com oneiric-updates/universe Sources
Hit http://us.archive.ubuntu.com oneiric-updates/multiverse Sources
Hit http://us.archive.ubuntu.com oneiric-updates/main i386 Packages
Hit http://us.archive.ubuntu.com oneiric-updates/restricted i386 Packages
Hit http://us.archive.ubuntu.com oneiric-updates/universe i386 Packages
Hit http://us.archive.ubuntu.com oneiric-updates/multiverse i386 Packages
Hit http://us.archive.ubuntu.com oneiric-updates/main TranslationIndex
Hit http://us.archive.ubuntu.com oneiric-updates/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com oneiric-updates/restricted TranslationIndex
Hit http://us.archive.ubuntu.com oneiric-updates/universe TranslationIndex
Hit http://us.archive.ubuntu.com oneiric/main Translation-en
Hit http://us.archive.ubuntu.com oneiric/multiverse Translation-en
Hit http://us.archive.ubuntu.com oneiric/restricted Translation-en
Hit http://us.archive.ubuntu.com oneiric/universe Translation-en
Hit http://us.archive.ubuntu.com oneiric-updates/main Translation-en
Hit http://us.archive.ubuntu.com oneiric-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com oneiric-updates/restricted Translation-en
Hit http://us.archive.ubuntu.com oneiric-updates/universe Translation-en
Ign http://security.ubuntu.com oneiric-security/main Translation-en_US
Ign http://security.ubuntu.com oneiric-security/main Translation-en
Ign http://security.ubuntu.com oneiric-security/multiverse Translation-en_US
Ign http://security.ubuntu.com oneiric-security/multiverse Translation-en
Ign http://security.ubuntu.com oneiric-security/restricted Translation-en_US
Ign http://security.ubuntu.com oneiric-security/restricted Translation-en
Ign http://security.ubuntu.com oneiric-security/universe Translation-en_US
Ign http://security.ubuntu.com oneiric-security/universe Translation-en
W: Failed to fetch http://ppa.launchpad.net/ubuntu-audio-dev/ppa/ubuntu/dists/oneiric/main/source/Sources 404 Not Found

W: Failed to fetch http://ppa.launchpad.net/ubuntu-audio-dev/ppa/ubuntu/dists/oneiric/main/binary-i386/Packages 404 Not Found

E: Some index files failed to download. They have been ignored, or old ones used instead.
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following package was automatically installed and is no longer required:
  libgladeui-1-11
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  libboost-iostreams1.46.1 libclass-accessor-perl libcwidget3
  libio-string-perl libparse-debianchangelog-perl libsub-name-perl
Suggested packages:
  aptitude-doc-en aptitude-doc tasksel debtags libcwidget-dev
  libhtml-template-perl libxml-simple-perl
The following NEW packages will be installed:
  aptitude libboost-iostreams1.46.1 libclass-accessor-perl libcwidget3
  libio-string-perl libparse-debianchangelog-perl libsub-name-perl
0 upgraded, 7 newly installed, 0 to remove and 0 not upgraded.
Need to get 2,748 kB/2,850 kB of archives.
After this operation, 8,835 kB of additional disk space will be used.
Do you want to continue [Y/n]? y
Get:1 http://us.archive.ubuntu.com/ubuntu/ oneiric/main libboost-iostreams1.46.1 i386 1.46.1-5ubuntu2 [40.2 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu/ oneiric/main libcwidget3 i386 0.5.16-3.1ubuntu1 [392 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu/ oneiric/main aptitude i386 0.6.4-1ubuntu2 [2,316 kB]
Fetched 2,748 kB in 6s (421 kB/s)
Selecting previously deselected package libboost-iostreams1.46.1.
(Reading database ... 158883 files and directories currently installed.)
Unpacking libboost-iostreams1.46.1 (from .../libboost-iostreams1.46.1_1.46.1-5ubuntu2_i386.deb) ...
Selecting previously deselected package libcwidget3.
Unpacking libcwidget3 (from .../libcwidget3_0.5.16-3.1ubuntu1_i386.deb) ...
Selecting previously deselected package aptitude.
Unpacking aptitude (from .../aptitude_0.6.4-1ubuntu2_i386.deb) ...
Selecting previously deselected package libsub-name-perl.
Unpacking libsub-name-perl (from .../libsub-name-perl_0.05-1build1_i386.deb) ...
Selecting previously deselected package libclass-accessor-perl.
Unpacking libclass-accessor-perl (from .../libclass-accessor-perl_0.34-1_all.deb) ...
Selecting previously deselected package libio-string-perl.
Unpacking libio-string-perl (from .../libio-string-perl_1.08-2_all.deb) ...
Selecting previously deselected package libparse-debianchangelog-perl.
Unpacking libparse-debianchangelog-perl (from .../libparse-debianchangelog-perl_1.2.0-1ubuntu1_all.deb) ...
Processing triggers for man-db ...
Setting up libboost-iostreams1.46.1 (1.46.1-5ubuntu2) ...
Setting up libcwidget3 (0.5.16-3.1ubuntu1) ...
Setting up aptitude (0.6.4-1ubuntu2) ...
update-alternatives: using /usr/bin/aptitude-curses to provide /usr/bin/aptitude (aptitude) in auto mode.
Setting up libsub-name-perl (0.05-1build1) ...
Setting up libclass-accessor-perl (0.34-1) ...
Setting up libio-string-perl (1.08-2) ...
Setting up libparse-debianchangelog-perl (1.2.0-1ubuntu1) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
No candidate version found for padevchooser
No candidate version found for padevchooser
The following packages will be REMOVED:
  libgladeui-1-11{u}
0 packages upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
Need to get 0 B of archives. After unpacking 2,585 kB will be freed.
Do you want to continue? [Y/n/?] y
(Reading database ... 159065 files and directories currently installed.)
Removing libgladeui-1-11 ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place

H/W path Device Class Description
==============================================
                        system Portable Computer
/0 bus Motherboard
/0/0 memory 93KiB BIOS
/0/4 processor AMD Athlon(tm) 64 X2 Dual-Core Processor TK-5
/0/4/5 memory 128KiB L1 cache
/0/4/6 memory 256KiB L2 cache
/0/1 memory 1981MiB System Memory
/0/1/0 memory 1GiB DIMM DRAM Synchronous
/0/1/1 memory DIMM DRAM [empty]
/0/2 processor
/0/2/0 memory 128KiB L1 cache
/0/2/1 memory 256KiB L2 cache
/0/6 memory RAM memory
/0/0.1 memory RAM memory
/0/0.2 memory RAM memory
/0/0.3 memory RAM memory
/0/0.4 memory RAM memory
/0/0.5 memory RAM memory
/0/0.6 memory RAM memory
/0/0.7 memory RAM memory
/0/3 bridge C51 PCI Express Bridge
/0/5 display C51 [GeForce Go 6100]
/0/9 memory RAM memory
/0/a bridge MCP51 LPC Bridge
/0/a.1 bus MCP51 SMBus
/0/a.3 processor MCP51 PMU
/0/b bus MCP51 USB Controller
/0/b.1 bus MCP51 USB Controller
/0/d scsi0 storage MCP51 IDE
/0/d/0 /dev/sda disk 160GB ST9160821A
/0/d/0/1 /dev/sda1 volume 146GiB EXT4 volume
/0/d/0/2 /dev/sda2 volume 2997MiB Extended partition
/0/d/0/2/5 /dev/sda5 volume 2997MiB Linux swap / Solaris partition
/0/d/1 /dev/cdrom disk DVDRAM GSA-T20N
/0/100 bridge MCP51 PCI Bridge
/0/100/9 wlan0 network RTL-8185 IEEE 802.11a/b/g Wireless LAN Contro
/0/14 eth0 bridge MCP51 Ethernet Controller
/0/101 bridge K8 [Athlon64/Opteron] HyperTransport Technolo
/0/102 bridge K8 [Athlon64/Opteron] Address Map
/0/103 bridge K8 [Athlon64/Opteron] DRAM Controller
/0/104 bridge K8 [Athlon64/Opteron] Miscellaneous Control
/1 power DYNAPACK
total 0
drwxr-xr-x 2 root root 80 2011-10-16 16:12 .
crw-rw---- 1 root audio 116, 33 2011-10-16 16:12 timer
crw-rw---- 1 root audio 116, 1 2011-10-16 16:12 seq
drwxr-xr-x 14 root root 4100 2011-10-16 16:22 ..
cat: /dev/sndstat: No such file or directory
00:00.0 RAM memory [0500]: nVidia Corporation C51 Host Bridge [10de:02f3] (rev a2)
00:00.1 RAM memory [0500]: nVidia Corporation C51 Memory Controller 0 [10de:02fa] (rev a2)
00:00.2 RAM memory [0500]: nVidia Corporation C51 Memory Controller 1 [10de:02fe] (rev a2)
00:00.3 RAM memory [0500]: nVidia Corporation C51 Memory Controller 5 [10de:02f8] (rev a2)
00:00.4 RAM memory [0500]: nVidia Corporation C51 Memory Controller 4 [10de:02f9] (rev a2)
00:00.5 RAM memory [0500]: nVidia Corporation C51 Host Bridge [10de:02ff] (rev a2)
00:00.6 RAM memory [0500]: nVidia Corporation C51 Memory Controller 3 [10de:027f] (rev a2)
00:00.7 RAM memory [0500]: nVidia Corporation C51 Memory Controller 2 [10de:027e] (rev a2)
00:03.0 PCI bridge [0604]: nVidia Corporation C51 PCI Express Bridge [10de:02fd] (rev a1)
00:05.0 VGA compatible controller [0300]: nVidia Corporation C51 [GeForce Go 6100] [10de:0247] (rev a2)
00:09.0 RAM memory [0500]: nVidia Corporation MCP51 Host Bridge [10de:0270] (rev a2)
00:0a.0 ISA bridge [0601]: nVidia Corporation MCP51 LPC Bridge [10de:0260] (rev a3)
00:0a.1 SMBus [0c05]: nVidia Corporation MCP51 SMBus [10de:0264] (rev a3)
00:0a.3 Co-processor [0b40]: nVidia Corporation MCP51 PMU [10de:0271] (rev a3)
00:0b.0 USB Controller [0c03]: nVidia Corporation MCP51 USB Controller [10de:026d] (rev a3)
00:0b.1 USB Controller [0c03]: nVidia Corporation MCP51 USB Controller [10de:026e] (rev a3)
00:0d.0 IDE interface [0101]: nVidia Corporation MCP51 IDE [10de:0265] (rev f1)
00:10.0 PCI bridge [0604]: nVidia Corporation MCP51 PCI Bridge [10de:026f] (rev a2)
00:14.0 Bridge [0680]: nVidia Corporation MCP51 Ethernet Controller [10de:0269] (rev a3)
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map [1022:1101]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller [1022:1102]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control [1022:1103]
06:09.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8185 IEEE 802.11a/b/g Wireless LAN Controller [10ec:8185] (rev 20)
/sbin/alsactl
Cannot stat /dev/dsp: Bad address
dpkg-query: no path found matching pattern *bin/slmodemd*.
[ 0.000000] found SMP MP-table at [c00f8da0] f8da0
[ 0.028001] ..... (found apic 0 pin 0) ...
[ 0.176194] [Firmware Bug]: ACPI: No _BQC method, cannot determine initial brightness
[ 0.179557] ACPI: No dock devices found.
[ 0.179560] HEST: Table not found.
[ 0.232374] pnp: PnP ACPI: found 12 devices
[ 0.271361] pci 0000:00:00.0: Found enabled HT MSI Mapping
[ 0.528116] pci 0000:00:09.0: Found enabled HT MSI Mapping
[ 0.528605] audit: initializing netlink socket (disabled)
[ 0.528624] type=2000 audit(1318799510.524:1): initialized
[ 0.586637] ERST: Table is not found!
[ 0.940273] isapnp: No Plug & Play device found
[ 0.950649] Fixed MDIO Bus: probed
[ 0.960256] hub 1-0:1.0: USB hub found
[ 1.018222] hub 2-0:1.0: USB hub found
[ 1.041264] powernow-k8: Found 1 AMD Athlon(tm) 64 X2 Dual-Core Processor TK-53 (2 cpu cores) (version 2.20.00)
[ 1.041400] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 15.494559] lp: driver loaded but no devices found
[ 15.583861] [Firmware Bug]: ACPI(VGA) defines _DOD but not _DOS
[ 15.583946] [Firmware Bug]: ACPI: No _BQC method, cannot determine initial brightness
[ 15.778708] type=1400 audit(1318799526.233:2): apparmor="STATUS" operation="profile_load" name="/sbin/dhclient" pid=495 comm="apparmor_parser"
[ 15.779284] type=1400 audit(1318799526.233:3): apparmor="STATUS" operation="profile_load" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=495 comm="apparmor_parser"
[ 15.779657] type=1400 audit(1318799526.233:4): apparmor="STATUS" operation="profile_load" name="/usr/lib/connman/scripts/dhclient-script" pid=495 comm="apparmor_parser"
[ 17.417468] type=1400 audit(1318799527.873:5): apparmor="STATUS" operation="profile_load" name="/usr/lib/lightdm/lightdm-guest-session-wrapper" pid=756 comm="apparmor_parser"
[ 17.424799] type=1400 audit(1318799527.881:6): apparmor="STATUS" operation="profile_load" name="/usr/share/gdm/guest-session/Xsession" pid=755 comm="apparmor_parser"
[ 17.432896] type=1400 audit(1318799527.889:7): apparmor="STATUS" operation="profile_replace" name="/sbin/dhclient" pid=757 comm="apparmor_parser"
[ 17.453572] type=1400 audit(1318799527.909:8): apparmor="STATUS" operation="profile_replace" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=757 comm="apparmor_parser"
[ 17.453950] type=1400 audit(1318799527.909:9): apparmor="STATUS" operation="profile_replace" name="/usr/lib/connman/scripts/dhclient-script" pid=757 comm="apparmor_parser"
[ 17.470629] type=1400 audit(1318799527.925:10): apparmor="STATUS" operation="profile_load" name="/usr/bin/evince" pid=758 comm="apparmor_parser"
[ 17.474529] type=1400 audit(1318799527.929:11): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/mission-control-5" pid=762 comm="apparmor_parser"
sudo: /etc/init.d/sl-modem-daemon: command not found
 Release Date: 06/06/2007
  Serial services are supported (int 14h)
 Manufacturer: GATEWAY
 Product Name: MT3422
 Serial Number: N1976 L10 78709
 Manufacturer: GATEWAY
 Product Name:
 Serial Number: V76BMBN3074VNC510X
 Manufacturer: Gateway
 Serial Number: 0123456789012345
 Manufacturer: AMD
 Serial Number: Not Specified
 Manufacturer: Not Specified
 Serial Number: Not Specified
 Manufacturer: Not Specified
 Serial Number: Not Specified
 Manufacturer: DYNAPACK
 SBDS Serial Number: 0000
 SBDS Manufacture Date: 2005-06-01
aplay: device_list:240: no soundcards found...
arturo@arturo-MT3422:~$

Revision history for this message
nacenteno (nacenteno) said :
#7

thanks actonparsnip. I still have the issue and added the output as requested by Mark

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#8

!!ALSA Version
!!------------

Driver version:
Library version: 1.0.24.1
Utilities version: 1.0.24.2

So you have no ALSA driver installed.

Please run the following command.

sudo add-apt-repository ppa:ubuntu-audio-dev/ppa; sudo apt-get update;sudo apt-get dist-upgrade; sudo apt-get install linux-sound-base alsa-base alsa-utils gdm ubuntu-desktop linux-image-`uname -r` libasound2; sudo apt-get -y --reinstall install linux-sound-base alsa-base alsa-utils gdm ubuntu-desktop linux-image-`uname -r` libasound2; killall pulseaudio; rm -r ~/.pulse*

Then REBOOT and retest sound output using headphones and speakers.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#9

Hmmm this sound issue is similar to the following issue, which was not solved unfortunately:

https://answers.launchpad.net/ubuntu/+question/157143

The main issue is that Linux kernel version 3.0.0-12-generic is not even detecting any sound cards at all on your PC.

I think the main issue is at the kernel level, not the ALSA level in this specific case....

The lspci command does not show any sound cards.

If the kernel does not want to play ball, then I doubt that ALSA will.

Best course of action here is to test LiveCD's from other distributions (Mandriva, Debian, Fedora, etc...) to see if any of them can detect and use your sound card....

And it seems you have never gotten your sound card to work in Ubuntu 10.10 or 11.10, if I look at the following bugreport that you submitted:

https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/732417

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#10

Driver version:
Library version: 1.0.24.1
Utilities version: 1.0.24.2

No driver version listed either. Bad times

Revision history for this message
nacenteno (nacenteno) said :
#11

I had t get an external USB audio card to get sound again.

Thanks anyway.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#12

OK, thanks for the update and good luck. :-)