Acer Aspire 4830TG, Conexant HD Audio (Intel 6 Series Chipset Audio) No sound

Asked by reginabally on 2011-08-21

My sound card (Conexant HD - Intel 6 Series Chipset Audio Controller) on Acer Aspire 4830TG is not working on Ubuntu 11.04 64-bit (Kernel: 2.6.38-11-generic).

Installed Pulse Audio (with Volume Control). When I played music, the volume bar moves but no sound can be heard (both speaker and headphone). Tried many ways to solve the problem including rebuilding alsa. Really hope my problem can be solved as already tried many ways.

Here's information about my sound card on Alsa: http://www.alsa-project.org/db/?f=db36ac9eeda1f710a16aa99fde4adad4af9fe635

Sound Card:
00:1b.0 Audio device: Intel Corporation 6 Series Chipset Family High Definition Audio Controller (rev 04)
 Subsystem: Acer Incorporated [ALI] Device 054f
 Flags: bus master, fast devsel, latency 0, IRQ 48
 Memory at d1c00000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

Output of "aplay -l":
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Last query:
2011-09-04
Last reply:
2011-08-21
reginabally (reginabally) said : #2

Tried:
1) Installed Alsa-Driver-Modules and rebooted.
2) Checked EAPD on 0x1b, also no sound.

One thing quite weird on hna_analyzer:
The "Mute" property in "Output Amplifier" section for both node "0x10 AUD_OUT" (Speaker playback) and "0x11 AUD_OUT" (Headphone playback) is "True". But I look at the check boxes beside the "Mute" options, they're unchecked. Could this be the cause of no sound?

reginabally (reginabally) said : #3

Text dump for 0x10:
Node 0x10 [Audio Output] wcaps 0xc1d: Stereo Amp-Out R/L
  Device: name="CONEXANT Analog", type="Audio", device=0
  Control: name="Speaker Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=1, idx=0, ofs=0
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=1, idx=0, ofs=0
  Amp-Out caps: ofs=0x4a, nsteps=0x4a, stepsize=0x03, mute=1
  Amp-Out vals: [0x3c 0x3c]
  Converter: stream=5, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power: setting=D0, actual=D0

Text dump for 0x11:
Node 0x11 [Audio Output] wcaps 0xc1d: Stereo Amp-Out R/L
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=1, idx=0, ofs=0
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=1, idx=0, ofs=0
  Amp-Out caps: ofs=0x4a, nsteps=0x4a, stepsize=0x03, mute=1
  Amp-Out vals: [0x3c 0x3c]
  Converter: stream=5, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power: setting=D0, actual=D0

reginabally (reginabally) said : #4

I've downgraded my ubuntu to 10.04 and modified the alsa configuration (/etc/modprobe.d/alsa-base.conf) to add "options snd-hda-intel model=laptop". Now the speaker works!

But when I insert the headphone jack, the sound still coming out from speaker but headphone no sound. Any idea?

Hakan (ozturkhakan85) said : #5

ı have same laptop ı have worked mine use that---- http://www.computercorrect.com/2011/operating-systems/linux/mint/acer-4830t-timelinex-no-audio-on-ubuntu-mint/

but every update you have to use it again...

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