No audio on Dell Mini 910 running Ubuntu 11.04

Asked by James Kimbley on 2011-07-29

I have recently installed Ubuntu 11.04 on a Dell Mini 910 everything seems to be working fine except the audio. All the settings seems to be correct and nothing is muted however no sound can be heard. I know the internal speakers are working.

Could there be any hidden settings that maybe causing this issue?

Question information

English Edit question
Ubuntu alsa-driver Edit question
No assignee Edit question
Last query:
Last reply:

Please execute step 2, then send us the full terminal output from step 3 and step 4 from this procedure:

James Kimbley (3z-jazes-2q) said : #2


Results from Step 3:

I have notice the version numbers are not the same for driver version, library version and utilities version. Does this need correcting? If so how do I go about this?

Results from step 4:
james@james-dell-mini-910:~$ cat /proc/asound/{version,cards,devices,hwdep,pcm,seq/clients}; sudo rm /etc/asound.conf; sudo rm -r ~/.pulse ~/.asound* ;sudo rm ~/.pulse-cookie; sudo apt-get update; sudo apt-get install aptitude; sudo aptitude install paman gnome-alsamixer libasound2-plugins padevchooser libsdl1.2debian-pulseaudio; sudo lshw -short;ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; dmesg | egrep 'EMU|probe|emu|ALSA|alsa|ac97|udi|snd|ound|irmware'; sudo /etc/init.d/sl-modem-daemon status; sudo grep model /etc/modprobe.d/* ; sudo dmidecode|egrep 'Manufact|Product'; lsmod | egrep 'snd|usb|midi|udio'; aplay -l; sudo lshw -C sound
Advanced Linux Sound Architecture Driver Version 1.0.23.
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xf0540000 irq 44
  1: : sequencer
  2: [ 0- 0]: digital audio playback
  3: [ 0- 0]: digital audio capture
  4: [ 0- 0]: hardware dependent
  5: [ 0] : control
 33: : timer
00-00: HDA Codec 0
00-00: HDA Generic : HDA Generic : playback 1 : capture 1
Client info
  cur clients : 1
  peak clients : 1
  max clients : 192

Client 0 : "System" [Kernel]
  Port 0 : "Timer" (Rwe-)
  Port 1 : "Announce" (R-e-)
Client 14 : "Midi Through" [Kernel]
  Port 0 : "Midi Through Port-0" (RWe-)
[sudo] password for james:
rm: cannot remove `/etc/asound.conf': No such file or directory
rm: cannot remove `/home/james/.asound*': No such file or directory
Ign natty InRelease
Ign natty InRelease
Ign natty-updates InRelease
Get:1 natty Release.gpg [72 B]
Hit natty Release.gpg
Get:2 natty-updates Release.gpg [198 B]
Hit natty Release
Ign stable InRelease
Hit natty Release
Hit natty/main Sources
Get:3 natty-updates Release [27.2 kB]
Hit natty/main i386 Packages
Ign natty/main TranslationIndex
Ign natty-security InRelease
Get:4 stable Release.gpg [198 B]
Get:5 natty-security Release.gpg [198 B]
Get:6 natty-security Release [27.2 kB]
Ign natty/main Translation-en_GB
Get:7 natty-security/main Sources [63.0 kB]
Get:8 stable Release [1,351 B]
Ign natty/main Translation-en
Get:9 stable/main i386 Packages [1,262 B]
Get:10 natty-security/restricted Sources [14 B]
Get:11 natty-security/universe Sources [9,058 B]
Get:12 natty-security/multiverse Sources [658 B]
Get:13 natty-security/main i386 Packages [163 kB]
Ign stable/main TranslationIndex
Get:14 natty-security/restricted i386 Packages [14 B]
Get:15 natty-security/universe i386 Packages [30.4 kB]
Get:16 natty-security/multiverse i386 Packages [2,074 B]
Ign natty-security/main TranslationIndex
Ign natty-security/multiverse TranslationIndex
Ign natty-security/restricted TranslationIndex
Ign natty-security/universe TranslationIndex
Hit natty/main Sources
Hit natty/restricted Sources
Hit natty/universe Sources
Hit natty/multiverse Sources
Hit natty/main i386 Packages
Hit natty/restricted i386 Packages
Hit natty/universe i386 Packages
Hit natty/multiverse i386 Packages
Ign natty/main TranslationIndex
Ign natty/multiverse TranslationIndex
Ign natty/restricted TranslationIndex
Ign natty/universe TranslationIndex
Get:17 natty-updates/main Sources [97.6 kB]
Ign stable/main Translation-en_GB
Get:18 natty-updates/restricted Sources [14 B]
Get:19 natty-updates/universe Sources [21.0 kB]
Get:20 natty-updates/multiverse Sources [1,893 B]
Get:21 natty-updates/main i386 Packages [284 kB]
Ign natty-security/main Translation-en_GB
Ign natty-security/main Translation-en
Ign stable/main Translation-en
Ign natty-security/multiverse Translation-en_GB
Ign natty-security/multiverse Translation-en
Ign natty-security/restricted Translation-en_GB
Ign natty-security/restricted Translation-en
Ign natty-security/universe Translation-en_GB
Ign natty-security/universe Translation-en
Get:22 natty-updates/restricted i386 Packages [14 B]
Get:23 natty-updates/universe i386 Packages [78.6 kB]
Get:24 natty-updates/multiverse i386 Packages [4,267 B]
Ign natty-updates/main TranslationIndex
Ign natty-updates/multiverse TranslationIndex
Ign natty-updates/restricted TranslationIndex
Ign natty-updates/universe TranslationIndex
Hit natty/main Translation-en_GB
Hit natty/multiverse Translation-en_GB
Hit natty/restricted Translation-en_GB
Hit natty/universe Translation-en_GB
Ign natty/main Translation-en
Ign natty/multiverse Translation-en
Ign natty/restricted Translation-en
Ign natty/universe Translation-en
Ign natty-updates/main Translation-en_GB
Ign natty-updates/main Translation-en
Ign natty-updates/multiverse Translation-en_GB
Ign natty-updates/multiverse Translation-en
Ign natty-updates/restricted Translation-en_GB
Ign natty-updates/restricted Translation-en
Ign natty-updates/universe Translation-en_GB
Ign natty-updates/universe Translation-en
Fetched 814 kB in 15s (52.5 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following extra packages will be installed:
  libboost-iostreams1.42.0 libcwidget3
Suggested packages:
  aptitude-doc-en aptitude-doc tasksel debtags libcwidget-dev
The following NEW packages will be installed
  aptitude libboost-iostreams1.42.0 libcwidget3
0 upgraded, 3 newly installed, 0 to remove and 3 not upgraded.
Need to get 2,812 kB of archives.
After this operation, 8,573 kB of additional disk space will be used.
Do you want to continue [Y/n]? y
Get:1 natty/main libboost-iostreams1.42.0 i386 1.42.0-4ubuntu2 [55.5 kB]
Get:2 natty/main libcwidget3 i386 0.5.16-3ubuntu2 [424 kB]
Get:3 natty/main aptitude i386 0.6.3-3.2ubuntu1 [2,332 kB]
Fetched 2,812 kB in 21s (132 kB/s)
Selecting previously deselected package libboost-iostreams1.42.0.
(Reading database ... 157161 files and directories currently installed.)
Unpacking libboost-iostreams1.42.0 (from .../libboost-iostreams1.42.0_1.42.0-4ubuntu2_i386.deb) ...
Selecting previously deselected package libcwidget3.
Unpacking libcwidget3 (from .../libcwidget3_0.5.16-3ubuntu2_i386.deb) ...
Selecting previously deselected package aptitude.
Unpacking aptitude (from .../aptitude_0.6.3-3.2ubuntu1_i386.deb) ...
Processing triggers for man-db ...
Setting up libboost-iostreams1.42.0 (1.42.0-4ubuntu2) ...
Setting up libcwidget3 (0.5.16-3ubuntu2) ...
Setting up aptitude (0.6.3-3.2ubuntu1) ...
update-alternatives: using /usr/bin/aptitude-curses to provide /usr/bin/aptitude (aptitude) in auto mode.
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
The following NEW packages will be installed:
  gnome-alsamixer libgconfmm-2.6-1c2{a} libglademm-2.4-1c2a{a} padevchooser
  paman paprefs{a} pavucontrol{a} pavumeter{a}
0 packages upgraded, 9 newly installed, 0 to remove and 3 not upgraded.
Need to get 453 kB of archives. After unpacking 3,498 kB will be used.
Do you want to continue? [Y/n/?] y
Get:1 natty/universe gnome-alsamixer i386 0.9.7~cvs.20060916.ds.1-2 [53.7 kB]
Get:2 natty/main libgconfmm-2.6-1c2 i386 2.28.0-1 [31.4 kB]
Get:3 natty/main libglademm-2.4-1c2a i386 2.6.7-2build1 [21.8 kB]
Get:4 natty/universe pavumeter i386 0.9.3-1ubuntu1 [29.2 kB]
Get:5 natty/universe pavucontrol i386 0.9.9-1 [121 kB]
Get:6 natty/universe paman i386 0.9.4-1ubuntu2 [92.2 kB]
Get:7 natty-updates/main pulseaudio-module-zeroconf i386 1:0.9.22+stable-queue-24-g67d18-0ubuntu3.1 [19.7 kB]
Get:8 natty/universe paprefs i386 0.9.9-2ubuntu1 [64.0 kB]
Get:9 natty/universe padevchooser i386 0.9.3-2ubuntu4 [20.2 kB]
Fetched 453 kB in 3s (134 kB/s)
Selecting previously deselected package gnome-alsamixer.
(Reading database ... 157288 files and directories currently installed.)
Unpacking gnome-alsamixer (from .../gnome-alsamixer_0.9.7~cvs.20060916.ds.1-2_i386.deb) ...
Selecting previously deselected package libgconfmm-2.6-1c2.
Unpacking libgconfmm-2.6-1c2 (from .../libgconfmm-2.6-1c2_2.28.0-1_i386.deb) ...
Selecting previously deselected package libglademm-2.4-1c2a.
Unpacking libglademm-2.4-1c2a (from .../libglademm-2.4-1c2a_2.6.7-2build1_i386.deb) ...
Selecting previously deselected package pavumeter.
Unpacking pavumeter (from .../pavumeter_0.9.3-1ubuntu1_i386.deb) ...
Selecting previously deselected package pavucontrol.
Unpacking pavucontrol (from .../pavucontrol_0.9.9-1_i386.deb) ...
Selecting previously deselected package paman.
Unpacking paman (from .../paman_0.9.4-1ubuntu2_i386.deb) ...
Selecting previously deselected package pulseaudio-module-zeroconf.
Unpacking pulseaudio-module-zeroconf (from .../pulseaudio-module-zeroconf_1%3a0.9.22+stable-queue-24-g67d18-0ubuntu3.1_i386.deb) ...
Selecting previously deselected package paprefs.
Unpacking paprefs (from .../paprefs_0.9.9-2ubuntu1_i386.deb) ...
Selecting previously deselected package padevchooser.
Unpacking padevchooser (from .../padevchooser_0.9.3-2ubuntu4_i386.deb) ...
Processing triggers for gconf2 ...
Processing triggers for man-db ...
Processing triggers for bamfdaemon ...
Rebuilding /usr/share/applications/bamf.index...
Processing triggers for desktop-file-utils ...
Processing triggers for python-gmenu ...
Rebuilding /usr/share/applications/desktop.en_GB.utf8.cache...
Processing triggers for python-support ...
Setting up gnome-alsamixer (0.9.7~cvs.20060916.ds.1-2) ...
Setting up libgconfmm-2.6-1c2 (2.28.0-1) ...
Setting up libglademm-2.4-1c2a (2.6.7-2build1) ...
Setting up pavumeter (0.9.3-1ubuntu1) ...
Setting up pavucontrol (0.9.9-1) ...
Setting up paman (0.9.4-1ubuntu2) ...
Setting up pulseaudio-module-zeroconf (1:0.9.22+stable-queue-24-g67d18-0ubuntu3.1) ...
Setting up paprefs (0.9.9-2ubuntu1) ...
Setting up padevchooser (0.9.3-2ubuntu4) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place

H/W path Device Class Description
                                  system Portable Computer
/0 bus CN0J14
/0/1 memory 100KiB BIOS
/0/5 processor Intel(R) Atom(TM) CPU N270 @ 1.6
/0/5/6 memory 32KiB L1 cache
/0/5/7 memory 512KiB L2 cache
/0/5/1.1 processor Logical CPU
/0/5/1.2 processor Logical CPU
/0/10 memory 1GiB System Memory
/0/10/0 memory 1GiB SODIMM DDR2 Synchronous 533 M
/0/100 bridge Mobile 945GME Express Memory Contr
/0/100/2 display Mobile 945GME Express Integrated G
/0/100/2.1 display Mobile 945GM/GMS/GME, 943/940GML E
/0/100/1b multimedia N10/ICH 7 Family High Definition A
/0/100/1c bridge N10/ICH 7 Family PCI Express Port
/0/100/1c/0 generic SD/MMC Host Controller
/0/100/1c/0.2 generic Standard SD Host Controller
/0/100/1c/0.3 generic MS Host Controller
/0/100/1c.1 bridge N10/ICH 7 Family PCI Express Port
/0/100/1c.1/0 eth1 network BCM4312 802.11b/g LP-PHY
/0/100/1c.2 bridge N10/ICH 7 Family PCI Express Port
/0/100/1c.2/0 eth0 network RTL8101E/RTL8102E PCI Express Fast
/0/100/1d bus N10/ICH 7 Family USB UHCI Controll
/0/100/1d.1 bus N10/ICH 7 Family USB UHCI Controll
/0/100/1d.2 bus N10/ICH 7 Family USB UHCI Controll
/0/100/1d.3 bus N10/ICH 7 Family USB UHCI Controll
/0/100/1d.7 bus N10/ICH 7 Family USB2 EHCI Control
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface Br
/0/100/1f.1 scsi0 storage 82801G (ICH7 Family) IDE Controlle
/0/100/1f.1/0.0.0 /dev/sda disk 15GB STEC PATA 16GB
/0/100/1f.1/0.0.0/1 /dev/sda1 volume 13GiB EXT4 volume
/0/100/1f.1/0.0.0/2 /dev/sda2 volume 1013MiB Extended partition
/0/100/1f.1/0.0.0/2/5 /dev/sda5 volume 1013MiB Linux swap / Solaris parti
/0/100/1f.3 bus N10/ICH 7 Family SMBus Controller
/1 power Dell
total 0
crw-rw----+ 1 root audio 116, 33 2011-07-29 09:39 timer
crw-rw----+ 1 root audio 116, 1 2011-07-29 09:39 seq
crw-rw----+ 1 root audio 116, 4 2011-07-29 09:39 hwC0D0
crw-rw----+ 1 root audio 116, 5 2011-07-29 09:39 controlC0
drwxr-xr-x 2 root root 60 2011-07-29 09:39 by-path
drwxr-xr-x 3 root root 180 2011-07-29 09:39 .
crw-rw----+ 1 root audio 116, 3 2011-07-29 09:40 pcmC0D0c
crw-rw----+ 1 root audio 116, 2 2011-07-29 09:42 pcmC0D0p
drwxr-xr-x 19 root root 4120 2011-07-29 09:47 ..
cat: /dev/sndstat: No such file or directory
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GME Express Memory Controller Hub [8086:27ac] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 2 [8086:27d2] (rev 02)
00:1c.2 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 3 [8086:27d4] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 02)
00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 02)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller [8086:27da] (rev 02)
02:00.0 System peripheral [0880]: JMicron Technology Corp. SD/MMC Host Controller [197b:2382]
02:00.2 SD Host controller [0805]: JMicron Technology Corp. Standard SD Host Controller [197b:2381]
02:00.3 System peripheral [0880]: JMicron Technology Corp. MS Host Controller [197b:2383]
03:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g LP-PHY [14e4:4315] (rev 01)
04:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
Specified file name /dev/dsp does not exist.
                     USER PID ACCESS COMMAND
/dev/snd/controlC0: james 1290 F.... pulseaudio
dpkg-query: no path found matching pattern *bin/slmodemd*.
[ 0.000000] found SMP MP-table at [c00f7fa0] f7fa0
[ 0.000000] ACPI: BIOS bug: multiple APIC/MADT found, using 0
[ 0.185199] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.320559] ACPI: No dock devices found.
[ 0.320570] HEST: Table not found.
[ 0.416750] pnp: PnP ACPI: found 11 devices
[ 0.465173] audit: initializing netlink socket (disabled)
[ 0.465201] type=2000 audit(1311928767.460:1): initialized
[ 1.033884] ERST: Table is not found!
[ 1.388658] isapnp: No Plug & Play device found
[ 1.406555] Fixed MDIO Bus: probed
[ 1.407425] ehci_hcd 0000:00:1d.7: using broken periodic workaround
[ 1.424351] hub 1-0:1.0: USB hub found
[ 1.425316] hub 2-0:1.0: USB hub found
[ 1.426061] hub 3-0:1.0: USB hub found
[ 1.428460] hub 4-0:1.0: USB hub found
[ 1.429250] hub 5-0:1.0: USB hub found
[ 1.458472] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 1.464453] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 2.020243] sdhci-pci 0000:02:00.0: SDHCI controller found [197b:2382] (rev 0)
[ 2.020410] mmc0: no vmmc regulator found
[ 2.035978] sdhci-pci 0000:02:00.2: SDHCI controller found [197b:2381] (rev 0)
[ 5.758828] lp: driver loaded but no devices found
[ 6.031591] type=1400 audit(1311928773.061:2): apparmor="STATUS" operation="profile_load" name="/sbin/dhclient" pid=394 comm="apparmor_parser"
[ 6.043560] type=1400 audit(1311928773.073:3): apparmor="STATUS" operation="profile_load" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=394 comm="apparmor_parser"
[ 6.044444] type=1400 audit(1311928773.077:4): apparmor="STATUS" operation="profile_load" name="/usr/lib/connman/scripts/dhclient-script" pid=394 comm="apparmor_parser"
[ 6.753137] leds_ss4200: no LED devices found
[ 7.859090] type=1400 audit(1311928774.889:5): apparmor="STATUS" operation="profile_load" name="/usr/share/gdm/guest-session/Xsession" pid=633 comm="apparmor_parser"
[ 7.870685] type=1400 audit(1311928774.901:6): apparmor="STATUS" operation="profile_replace" name="/sbin/dhclient" pid=634 comm="apparmor_parser"
[ 7.873749] type=1400 audit(1311928774.905:7): apparmor="STATUS" operation="profile_replace" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=634 comm="apparmor_parser"
[ 7.875088] type=1400 audit(1311928774.905:8): apparmor="STATUS" operation="profile_replace" name="/usr/lib/connman/scripts/dhclient-script" pid=634 comm="apparmor_parser"
[ 7.931560] type=1400 audit(1311928774.961:9): apparmor="STATUS" operation="profile_load" name="/usr/lib/cups/backend/cups-pdf" pid=639 comm="apparmor_parser"
[ 7.941496] type=1400 audit(1311928774.973:10): apparmor="STATUS" operation="profile_load" name="/usr/sbin/cupsd" pid=639 comm="apparmor_parser"
[ 7.964782] type=1400 audit(1311928774.997:11): apparmor="STATUS" operation="profile_load" name="/usr/bin/evince" pid=637 comm="apparmor_parser"
[ 8.007411] uvcvideo: Found UVC 1.00 device Integrated Webcam (064e:a118)
sudo: /etc/init.d/sl-modem-daemon: command not found
/etc/modprobe.d/alsa-base.conf:options snd-hda-intel model=generic
 Manufacturer: Dell Inc.
 Product Name: Inspiron 910
 Manufacturer: Dell Inc.
 Product Name: CN0J14
 Manufacturer: Dell Inc.
 Manufacturer: Intel
 Manufacturer: Dell
 SBDS Manufacture Date: 1980-00-00
snd_seq_dummy 12686 0
snd_hda_intel 24140 2
snd_hda_codec 90901 1 snd_hda_intel
snd_hwdep 13274 1 snd_hda_codec
snd_pcm 80042 2 snd_hda_intel,snd_hda_codec
btusb 18160 2
snd_seq_midi 13132 0
bluetooth 65493 9 rfcomm,sco,bnep,l2cap,btusb
snd_rawmidi 25269 1 snd_seq_midi
usbhid 41704 0
snd_seq_midi_event 14475 1 snd_seq_midi
snd_seq 51291 3 snd_seq_dummy,snd_seq_midi,snd_seq_midi_event
hid 77084 1 usbhid
snd_timer 28659 2 snd_pcm,snd_seq
snd_seq_device 14110 4 snd_seq_dummy,snd_seq_midi,snd_rawmidi,snd_seq
snd 55295 12 snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 12600 1 snd
snd_page_alloc 14073 2 snd_hda_intel,snd_pcm
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: HDA Generic [HDA Generic]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
       description: Audio device
       product: N10/ICH 7 Family High Definition Audio Controller
       vendor: Intel Corporation
       physical id: 1b
       bus info: pci@0000:00:1b.0
       version: 02
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=HDA Intel latency=0
       resources: irq:44 memory:f0540000-f0543fff

Please try the following workaround solution

which is part of the following bugreport:

So try replacing model option generic with model option auto

in the /etc/modprobe.d/alsa-base.conf file....

Then REBOOT and retest sound output using headphones and speakers.

James Kimbley (3z-jazes-2q) said : #4

Thanks for your help. Just tried your suggestion.

The external earphones work but the internal speakers still do not work.

Can you help with this problem?

Provide an answer of your own, or ask James Kimbley for more information if necessary.

To post a message you must log in.