Natty Narwhal No Sound

Asked by tdeering on 2011-04-14

On my CyberpowerPC Gamer Xplorer N57001 laptop running the latest daily build of Natty Narwhal 64bit, there is no sound. The output of sudo aplay -l is:

card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Any suggestions? I've tried running through a multitude of sound troubleshooting guides for Ubuntu.

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Last query:
2011-04-19
Last reply:
2011-04-19

Can you give the output of:

wget -O alsa-info.sh http://alsa-project.org/alsa-info.sh && bash ./alsa-info.sh

Thanks

Remember, Natty is NOT stable and NOT ready. You may find it works with Maverick as it IS stable and mature.

tdeering (tomdeering7) said : #2

upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.60
!!################################

!!Script ran on: Thu Apr 14 16:08:34 UTC 2011

!!Linux Distribution
!!------------------

Ubuntu natty (development branch) \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu Natty (development branch)"

!!DMI Information
!!---------------

Manufacturer: PEGATRON CORPORATION
Product Name: A15
Product Version: 1.0

!!Kernel Information
!!------------------

Kernel release: 2.6.38-8-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.23
Library version: 1.0.24.1
Utilities version: 1.0.24.2

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA
Intel PCH
                      HDA Intel PCH at 0xf7c00000 irq 50

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 6 Series Chipset Family High Definition Audio Controller (rev 05)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

00:1b.0 0403: 8086:1c20 (rev 05)
 Subsystem: 1b0a:2092

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-caiaq: index=-2
snd-usb-ua101: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-usb-audio: index=-2

!!Loaded sound module options
!!--------------------------

!!Module: snd_hda_intel
 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 position_fix : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : N

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Conexant CX20585
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x14f15069
Subsystem Id: 0x1b0a2092
Revision Id: 0x100302
No Modem Function Group found
Default PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
GPIO: io=4, o=0, i=0, unsolicited=1, wake=0
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x10 [Audio Output] wcaps 0xc1d: Stereo Amp-Out R/L
  Control: name="Master Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="CONEXANT Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x4a, nsteps=0x4a, stepsize=0x03, mute=1
  Amp-Out vals: [0x36 0x36]
  Converter: stream=5, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
Node 0x11 [Audio Output] wcaps 0xc1d: Stereo Amp-Out R/L
  Amp-Out caps: ofs=0x4a, nsteps=0x4a, stepsize=0x03, mute=1
  Amp-Out vals: [0x3c 0x3c]
  Converter: stream=0, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
Node 0x12 [Audio Output] wcaps 0x611: Stereo Digital
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x5]: PCM AC3
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
Node 0x13 [Beep Generator Widget] wcaps 0x70000c: Mono Amp-Out
  Control: name="Beep Playback Volume", index=0, device=0
    ControlAmp: chs=1, dir=Out, idx=0, ofs=0
  Control: name="Beep Playback Switch", index=0, device=0
    ControlAmp: chs=1, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x07, nsteps=0x07, stepsize=0x0f, mute=0
  Amp-Out vals: [0x00]
Node 0x14 [Audio Input] wcaps 0x100d1b: Stereo Amp-In R/L
  Device: name="CONEXANT Analog", type="Audio", device=0
  Amp-In caps: ofs=0x4a, nsteps=0x50, stepsize=0x03, mute=1
  Amp-In vals: [0x50 0x50] [0x80 0x80] [0x50 0x50] [0x80 0x80]
  Converter: stream=1, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 4
     0x17* 0x18 0x23 0x24
Node 0x15 [Audio Input] wcaps 0x100d1b: Stereo Amp-In R/L
  Amp-In caps: ofs=0x4a, nsteps=0x50, stepsize=0x03, mute=1
  Amp-In vals: [0x4a 0x4a] [0x4a 0x4a] [0x4a 0x4a] [0x4a 0x4a]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 4
     0x17* 0x18 0x23 0x24
Node 0x16 [Audio Input] wcaps 0x100d1b: Stereo Amp-In R/L
  Amp-In caps: ofs=0x4a, nsteps=0x50, stepsize=0x03, mute=1
  Amp-In vals: [0x4a 0x4a] [0x4a 0x4a] [0x4a 0x4a] [0x4a 0x4a]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 4
     0x17* 0x18 0x23 0x24
Node 0x17 [Audio Selector] wcaps 0x30050d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x04, stepsize=0x27, mute=0
  Amp-Out vals: [0x00 0x00]
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 4
     0x1a* 0x1b 0x1d 0x1e
Node 0x18 [Audio Selector] wcaps 0x30050d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x04, stepsize=0x27, mute=0
  Amp-Out vals: [0x00 0x00]
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 4
     0x1a* 0x1b 0x1d 0x1e
Node 0x19 [Pin Complex] wcaps 0x400581: Stereo
  Pincap 0x0000001c: OUT HP Detect
  Pin Default 0x04211040: [Jack] HP Out at Ext Right
    Conn = 1/8, Color = Black
    DefAssociation = 0x4, Sequence = 0x0
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 2
     0x10* 0x11
Node 0x1a [Pin Complex] wcaps 0x400481: Stereo
  Pincap 0x00001324: IN Detect
    Vref caps: HIZ 50 80
  Pin Default 0x90a70120: [Fixed] Mic at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x2, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
Node 0x1b [Pin Complex] wcaps 0x400581: Stereo
  Pincap 0x00011334: IN OUT EAPD Detect
    Vref caps: HIZ 50 80
  EAPD 0x2: EAPD
  Pin Default 0x04a11030: [Jack] Mic at Ext Right
    Conn = 1/8, Color = Black
    DefAssociation = 0x3, Sequence = 0x0
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 2
     0x10* 0x11
Node 0x1c [Pin Complex] wcaps 0x400581: Stereo
  Pincap 0x00000014: OUT Detect
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 2
     0x10* 0x11
Node 0x1d [Pin Complex] wcaps 0x400581: Stereo
  Pincap 0x00010034: IN OUT EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 2
     0x10* 0x11
Node 0x1e [Pin Complex] wcaps 0x400481: Stereo
  Pincap 0x00000024: IN Detect
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
Node 0x1f [Pin Complex] wcaps 0x400501: Stereo
  Pincap 0x00000010: OUT
  Pin Default 0x90170110: [Fixed] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D3, actual=D3
  Connection: 2
     0x10* 0x11
Node 0x20 [Pin Complex] wcaps 0x400781: Stereo Digital
  Pincap 0x00000010: OUT
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 1
     0x12
Node 0x21 [Audio Output] wcaps 0x611: Stereo Digital
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0xe]: 16 20 24
    formats [0x5]: PCM AC3
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
Node 0x22 [Pin Complex] wcaps 0x400781: Stereo Digital
  Pincap 0x00000010: OUT
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 1
     0x21
Node 0x23 [Pin Complex] wcaps 0x40040b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x04, stepsize=0x2f, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00000020: IN
  Pin Default 0x400001f0: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
Node 0x24 [Audio Mixer] wcaps 0x20050b: Stereo Amp-In
  Amp-In caps: ofs=0x4a, nsteps=0x4a, stepsize=0x03, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Power states: D0 D1 D2 D3 D3cold
  Power: setting=D0, actual=D0
  Connection: 2
     0x10 0x11
Node 0x25 [Vendor Defined Widget] wcaps 0xf00000: Mono
Codec: Intel CougarPoint HDMI
Address: 3
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862805
Subsystem Id: 0x1b0a204a
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Control: name="IEC958 Playback Con Mask", index=0, device=0
  Control: name="IEC958 Playback Pro Mask", index=0, device=0
  Control: name="IEC958 Playback Default", index=0, device=0
  Control: name="IEC958 Playback Switch", index=0, device=0
  Device: name="HDMI 0", type="HDMI", device=3
  Converter: stream=8, channel=0
  Digital: Enabled
  Digital category: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1e]: 16 20 24 32
    formats [0x5]: PCM AC3
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x05 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x58560010: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x02
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x58560020: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x03
Node 0x07 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560030: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=07, enabled=1
  Power states: D0 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x04
Node 0x08 [Vendor Defined Widget] wcaps 0xf00000: Mono
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 7 Apr 14 11:07 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 6 Apr 14 11:07 /dev/snd/hwC0D0
crw-rw----+ 1 root audio 116, 5 Apr 14 11:07 /dev/snd/hwC0D3
crw-rw----+ 1 root audio 116, 4 Apr 14 11:07 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 3 Apr 14 11:07 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 2 Apr 14 11:07 /dev/snd/pcmC0D3p
crw-rw----+ 1 root audio 116, 1 Apr 14 11:07 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Apr 14 11:07 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Apr 14 11:07 .
drwxr-xr-x 3 root root 220 Apr 14 11:07 ..
lrwxrwxrwx 1 root root 12 Apr 14 11:07 pci-0000:00:1b.0 -> ../controlC0

!!Aplay/Arecord output
!!------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [PCH]

Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c00000 irq 50'
  Mixer name : 'Intel CougarPoint HDMI'
  Components : 'HDA:14f15069,1b0a2092,00100302 HDA:80862805,1b0a204a,00100000'
  Controls : 13
  Simple ctrls : 10
Simple mixer control 'Master',0
  Capabilities: pvolume pswitch pswitch-joined penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 74
  Mono:
  Front Left: Playback 54 [73%] [-20.00dB] [off]
  Front Right: Playback 54 [73%] [-20.00dB] [off]
Simple mixer control 'PCM',0
  Capabilities: pvolume penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Mic B',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive penum
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [on]
Simple mixer control 'Mic C',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive penum
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [off]
Simple mixer control 'Mic E',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive penum
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [off]
Simple mixer control 'Mic F',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive penum
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [off]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Beep',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 7
  Mono: Playback 0 [0%] [-28.00dB] [on]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 80
  Front Left: Capture 80 [100%] [6.00dB] [on]
  Front Right: Capture 80 [100%] [6.00dB] [on]
Simple mixer control 'Analog Mic Boost',0
  Capabilities: cenum
  Items: '0dB' '10dB' '20dB' '30dB' '40dB'
  Item0: '0dB'

!!Alsactl output
!!-------------

--startcollapse--
state.PCH {
 control.1 {
  iface MIXER
  name 'Master Playback Volume'
  value.0 54
  value.1 54
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 74'
   dbmin -7400
   dbmax 0
   dbvalue.0 -2000
   dbvalue.1 -2000
  }
 }
 control.2 {
  iface MIXER
  name 'Master Playback Switch'
  value false
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.3 {
  iface MIXER
  name 'Analog Mic Boost Capture Enum'
  value '0dB'
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 '0dB'
   item.1 '10dB'
   item.2 '20dB'
   item.3 '30dB'
   item.4 '40dB'
  }
 }
 control.4 {
  iface MIXER
  name 'Capture Volume'
  value.0 80
  value.1 80
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 80'
   dbmin -7400
   dbmax 600
   dbvalue.0 600
   dbvalue.1 600
  }
 }
 control.5 {
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.6 {
  iface MIXER
  name 'Capture Source'
  value 'Mic B'
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 'Mic B'
   item.1 'Mic C'
   item.2 'Mic E'
   item.3 'Mic F'
  }
 }
 control.7 {
  iface MIXER
  name 'Beep Playback Volume'
  value 0
  comment {
   access 'read write'
   type INTEGER
   count 1
   range '0 - 7'
   dbmin -2800
   dbmax 0
   dbvalue.0 -2800
  }
 }
 control.8 {
  iface MIXER
  name 'Beep Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.9 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.10 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.11 {
  iface MIXER
  name 'IEC958 Playback Default'
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.12 {
  iface MIXER
  name 'IEC958 Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.13 {
  iface MIXER
  name 'PCM Playback Volume'
  value.0 255
  value.1 255
  comment {
   access 'read write user'
   type INTEGER
   count 2
   range '0 - 255'
   tlv '0000000100000008ffffec1400000014'
   dbmin -5100
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
cryptd
aes_x86_64
aes_generic
binfmt_misc
sco
bnep
l2cap
parport_pc
ppdev
snd_hda_codec_hdmi
snd_hda_codec_conexant
arc4
snd_hda_intel
snd_hda_codec
snd_hwdep
snd_pcm
snd_seq_midi
snd_rawmidi
snd_seq_midi_event
ath9k
snd_seq
snd_timer
mac80211
snd_seq_device
usbhid
snd
btusb
i915
hid
ath9k_common
ath9k_hw
ath
soundcore
snd_page_alloc
cfg80211
bluetooth
uvcvideo
videodev
v4l2_compat_ioctl32
psmouse
drm_kms_helper
serio_raw
drm
xhci_hcd
i2c_algo_bit
video
lp
parport
ahci
libahci
atl1c

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x19 0x04211040
0x1a 0x90a70120
0x1b 0x04a11030
0x1c 0x400001f0
0x1d 0x400001f0
0x1e 0x400001f0
0x1f 0x90170110
0x20 0x400001f0
0x22 0x400001f0
0x23 0x400001f0

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D3/init_pin_configs:
0x05 0x58560010
0x06 0x58560020
0x07 0x18560030

/sys/class/sound/hwC0D3/driver_pin_configs:

/sys/class/sound/hwC0D3/user_pin_configs:

/sys/class/sound/hwC0D3/init_verbs:

!!ALSA/HDA dmesg
!!------------------

[ 14.998012] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
[ 14.998065] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 14.998138] HDA Intel 0000:00:1b.0: irq 50 for MSI/MSI-X
[ 14.998171] HDA Intel 0000:00:1b.0: setting latency timer to 64
[ 15.014398] Finger Sensing Pad, hw: 14.1.1, sw: 1.0.0-K, buttons: 4

Try:

gksudo gedit /etc/modprobe.d/alsa-base.conf

add this line:

options snd-hda-intel model=3stack

Save the new file and reboot. Seems to be a bug. Check this affects you and state that it does if I am right:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/582506

tdeering (tomdeering7) said : #4

I made the modification you suggested and rebooted. Still no sound from either the laptop speakers or the headphone jack, so as far as I can tell #582506 isn't exactly what I'm experiencing. As always, let me know any more helpful information I can provide.

tdeering (tomdeering7) said : #5

Do you suggest I convert this to a bug?

i would

Julio A. Cervantes (julio) said : #7

@actionparsnip

Your fix of adding that line to alsa-base.conf worked for me just fine.

Thank you!

Julio A. Cervantes (julio) said : #8

@actionparsnip

Your fix of adding that line to alsa-base.conf worked for me just fine.

Thank you!

Please log a bug and state your fix. It will help others

Please log a bug and state your fix. It will help others. Please mark as solved

tdeering (tomdeering7) said : #11

I assume you were replying to Julio, but I thought I should mention that this question is already linked to a bug as well.

Can you help with this problem?

Provide an answer of your own, or ask tdeering for more information if necessary.

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