I have a Packard Bell EasyNote-MR35 and the headphone and mic ports at the front are not working

Asked by Harry Smith

I have a Packard Bell EasyNote-MR35 and the headphone and mic ports at the front are not working is there a driver or something i need to install to get them working as i use my laptop well notebook lol to build websites mainly and to listen to music at the same time and am unable to with out it being out of the speakers can someone please help me

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Ubuntu alsa-driver Edit question
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Mark Rijckenberg (markrijckenberg) said :
#1

Please execute step 2, then send us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

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Harry Smith (harry-the-smith) said :
#2

Hello,

I have done the following and had some trouble pasting it here so i kindly put it into a txt file which can be accessed here

http://bullwebhost.co.uk/output.txt

I hope this helps

Harry

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Mark Rijckenberg (markrijckenberg) said :
#3

The following Terminal output (that you sent us) shows the issue with your mixer settings:

Please UNMUTE and INCREASE volume on the following mixer channels using gnome-alsamixer:

Simple mixer control 'Master',0
Simple mixer control 'PCM',0
Simple mixer control 'Front',0
Simple mixer control 'Mic Boost',0
Simple mixer control 'Capture',0

!!-------Mixer controls for card 0 [SB]

Card hw:0 'SB'/'HDA ATI SB at 0xc0400000 irq 40'
  Mixer name : 'Realtek ALC861-VD'
  Components : 'HDA:10ec0862,1631820d,00100001'
  Controls : 10
  Simple ctrls : 6
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 64
  Mono: Playback 0 [0%] [-64.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 0 [0%] [-51.00dB]
  Front Right: Playback 0 [0%] [-51.00dB]
Simple mixer control 'Front',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 64
  Mono:
  Front Left: Playback 0 [0%] [-64.00dB] [on]
  Front Right: Playback 0 [0%] [-64.00dB] [on]
Simple mixer control 'Mic Boost',0
  Capabilities: volume penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%]
  Front Right: 0 [0%]
Simple mixer control 'Beep',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 31
  Front Left: Capture 0 [0%] [-13.50dB] [on]
  Front Right: Capture 0 [0%] [-13.50dB] [on]

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