sound blaster XFI PCI express not working

Asked by alan Barton

I Installed the 10.4lt version and it seems to have detected my card ok but when I play a sound nothing all the sliders work but no sound I have tried a complete reinstall still the same my system is an I5 750 in an MSI 1156 board with 4Gig of ram an 250 Nvidia graphics card and XFI PCI Express sound card. It seems so strange on the surface everything looks fine but it just will not make sounds. I am new to this so if it is something stupid sorry.

Question information

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Ubuntu alsa-driver Edit question
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Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#1

Please execute step 1 and step 2, then reboot and send us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#2

sound still not working
Ubuntu “alsa-driver” package Questions Question #119162
alan@alan-desktop:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh
--2010-07-27 20:12:57-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 212.20.107.51
Connecting to www.alsa-project.org|212.20.107.51|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2010-07-27 20:13:01-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 27,026 102K/s in 0.3s

2010-07-27 20:13:02 (102 KB/s) - `alsa-info.sh' saved [27026]

alan@alan-desktop:~$ bash alsa-info.sh --stdout
WARNING: All config files need .conf: /etc/modprobe.d/sound, it will be ignored in a future release.
WARNING: All config files need .conf: /etc/modprobe.d/sound, it will be ignored in a future release.
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.59
!!################################

!!Script ran on: Tue Jul 27 19:13:27 UTC 2010

!!Linux Distribution
!!------------------

Ubuntu 10.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 10.04.1 LTS"

!!DMI Information
!!---------------

Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
Product Name: MS-7583

!!Kernel Information
!!------------------

Kernel release: 2.6.32-24-generic-pae
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.23
Library version: 1.0.23
Utilities version: 1.0.23

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [Generic ]: HDA-Intel - HD-Audio Generic
                      HD-Audio Generic at 0xfbffc000 irq 19

!!PCI Soundcards installed in the system
!!--------------------------------------

06:00.0 PCI bridge: Creative Labs [SB X-Fi Xtreme Audio] CA0110-IBG PCI to PCIe Bridge
07:00.0 Audio device: Creative Labs [SB X-Fi Xtreme Audio] CA0110-IBG

!!Advanced information - PCI Vendor/Device/Susbsystem ID's
!!--------------------------------------------------------

07:00.0 0403: 1102:0009
 Subsystem: 1102:0018

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-usb-caiaq: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2

!!Loaded sound module options
!!--------------------------

!!Module: snd_hda_intel
 bdl_pos_adj : 32,-1,-1,-1,-1,-1,-1,-1
 beep_mode : 1,1,1,1,1,1,1,1
 enable : Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>
 index : -1,-1,-1,-1,-1,-1,-1,-1
 model : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>
 patch : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>
 position_fix : 0,0,0,0,0,0,0,0
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0
 single_cmd : N

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Creative CA0110-IBG
Address: 1
Function Id: 0x1
Vendor Id: 0x1102000a
Subsystem Id: 0x11021007
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
GPIO: io=255, o=255, i=255, unsolicited=1, wake=1
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 0 Jul 27 20:04 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 5 Jul 27 20:04 /dev/snd/hwC0D1
crw-rw----+ 1 root audio 116, 24 Jul 27 20:06 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 16 Jul 27 20:06 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 25 Jul 27 20:05 /dev/snd/pcmC0D1c
crw-rw----+ 1 root audio 116, 17 Jul 27 20:05 /dev/snd/pcmC0D1p
crw-rw----+ 1 root audio 116, 1 Jul 27 20:04 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Jul 27 20:04 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Jul 27 20:04 .
drwxr-xr-x 3 root root 220 Jul 27 20:04 ..
lrwxrwxrwx 1 root root 12 Jul 27 20:04 pci-0000:07:00.0 -> ../controlC0

!!Aplay/Arecord output
!!------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 0: CA0110 Analog [CA0110 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 1: CA0110 Digital [CA0110 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 0: CA0110 Analog [CA0110 Analog]
  Subdevices: 2/2
  Subdevice #0: subdevice #0
  Subdevice #1: subdevice #1
card 0: Generic [HD-Audio Generic], device 1: CA0110 Digital [CA0110 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [Generic]

Card hw:0 'Generic'/'HD-Audio Generic at 0xfbffc000 irq 19'
  Mixer name : 'Creative CA0110-IBG'
  Components : 'HDA:1102000a,11021007,00100000'
  Controls : 25
  Simple ctrls : 11
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 103
  Mono:
  Front Left: Playback 103 [100%] [0.00dB] [on]
  Front Right: Playback 103 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Front',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 103
  Mono:
  Front Left: Playback 39 [38%] [-32.00dB] [on]
  Front Right: Playback 39 [38%] [-32.00dB] [on]
Simple mixer control 'Surround',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 103
  Mono:
  Front Left: Playback 103 [100%] [0.00dB] [on]
  Front Right: Playback 103 [100%] [0.00dB] [on]
Simple mixer control 'Center',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 103
  Mono: Playback 103 [100%] [0.00dB] [on]
Simple mixer control 'LFE',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 103
  Mono: Playback 103 [100%] [0.00dB] [on]
Simple mixer control 'Side',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 103
  Mono:
  Front Left: Playback 103 [100%] [0.00dB] [on]
  Front Right: Playback 103 [100%] [0.00dB] [on]
Simple mixer control 'Line',0
  Capabilities: cvolume cswitch penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 115
  Front Left: Capture 0 [0%] [-51.50dB] [off]
  Front Right: Capture 0 [0%] [-51.50dB] [off]
Simple mixer control 'Mic',0
  Capabilities: cvolume cswitch penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 127
  Front Left: Capture 0 [0%] [-51.50dB] [off]
  Front Right: Capture 0 [0%] [-51.50dB] [off]
Simple mixer control 'IEC958',0
  Capabilities: cvolume pswitch pswitch-joined cswitch cswitch-joined penum
  Playback channels: Mono
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 115
  Mono: Playback [off]
  Front Left: Capture 0 [0%] [-51.50dB] [on]
  Front Right: Capture 0 [0%] [-51.50dB] [on]
Simple mixer control 'IEC958 Default PCM',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]

!!Alsactl output
!!-------------

--startcollapse--
state.Generic {
 control.1 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Front Playback Switch'
  value.0 true
  value.1 true
 }
 control.2 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 103'
  comment.dbmin -5150
  comment.dbmax 0
  iface MIXER
  name 'Front Playback Volume'
  value.0 39
  value.1 39
 }
 control.3 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Surround Playback Switch'
  value.0 true
  value.1 true
 }
 control.4 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 103'
  comment.dbmin -5150
  comment.dbmax 0
  iface MIXER
  name 'Surround Playback Volume'
  value.0 103
  value.1 103
 }
 control.5 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Center Playback Switch'
  value true
 }
 control.6 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'LFE Playback Switch'
  value true
 }
 control.7 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 103'
  comment.dbmin -5150
  comment.dbmax 0
  iface MIXER
  name 'Center Playback Volume'
  value 103
 }
 control.8 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 103'
  comment.dbmin -5150
  comment.dbmax 0
  iface MIXER
  name 'LFE Playback Volume'
  value 103
 }
 control.9 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Side Playback Switch'
  value.0 true
  value.1 true
 }
 control.10 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 103'
  comment.dbmin -5150
  comment.dbmax 0
  iface MIXER
  name 'Side Playback Volume'
  value.0 103
  value.1 103
 }
 control.11 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 true
  value.1 true
 }
 control.12 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 103'
  comment.dbmin -5150
  comment.dbmax 0
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 103
  value.1 103
 }
 control.13 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Line Capture Switch'
  value.0 false
  value.1 false
 }
 control.14 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 115'
  comment.dbmin -5150
  comment.dbmax 600
  iface MIXER
  name 'Line Capture Volume'
  value.0 0
  value.1 0
 }
 control.15 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Mic Capture Switch'
  value.0 false
  value.1 false
 }
 control.16 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 127'
  comment.dbmin -5150
  comment.dbmax 1200
  iface MIXER
  name 'Mic Capture Volume'
  value.0 0
  value.1 0
 }
 control.17 {
  comment.access read
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
 }
 control.18 {
  comment.access read
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
 }
 control.19 {
  comment.access 'read write'
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Default'
  value '0300000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
 }
 control.20 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Switch'
  value false
 }
 control.21 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'IEC958 Default PCM Playback Switch'
  value false
 }
 control.22 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'IEC958 Capture Switch'
  value true
 }
 control.23 {
  comment.access read
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Capture Default'
  value '0300000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
 }
 control.24 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 115'
  comment.dbmin -5150
  comment.dbmax 600
  iface MIXER
  name 'IEC958 Capture Volume'
  value.0 0
  value.1 0
 }
 control.25 {
  comment.access 'read write user'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 255'
  comment.tlv '0000000100000008ffffec1400000014'
  comment.dbmin -5100
  comment.dbmax 0
  iface MIXER
  name 'PCM Playback Volume'
  value.0 255
  value.1 255
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
reiserfs
nls_iso8859_1
nls_cp437
vfat
fat
usb_storage
mt2060
dvb_usb_dib0700
dib7000p
dib7000m
dib0070
dvb_usb
dib3000mc
dib8000
dibx000_common
dvb_core
binfmt_misc
fbcon
tileblit
font
bitblit
softcursor
vga16fb
vgastate
snd_hda_codec_ca0110
ppdev
snd_hda_intel
snd_hda_codec
snd_hwdep
snd_pcm_oss
snd_mixer_oss
snd_pcm
snd_seq_dummy
snd_seq_oss
snd_seq_midi
snd_rawmidi
snd_seq_midi_event
snd_seq
snd_timer
snd_seq_device
snd
soundcore
snd_page_alloc
nouveau
ttm
drm_kms_helper
drm
shpchp
agpgart
i2c_algo_bit
joydev
psmouse
hid_microsoft
serio_raw
lp
parport
ohci1394
ahci
usbhid
hid
ieee1394
pata_jmicron
r8169
mii

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D1/init_pin_configs:
0x0b 0x01014010
0x0c 0x01016011
0x0d 0x01011012
0x0e 0x01012014
0x0f 0x02214020
0x10 0x01813030
0x11 0x02a19040
0x12 0x01452150
0x13 0x01c51160

/sys/class/sound/hwC0D1/driver_pin_configs:

/sys/class/sound/hwC0D1/user_pin_configs:

/sys/class/sound/hwC0D1/init_verbs:

!!ALSA/HDA dmesg
!!------------------

[ 8.410961] type=1505 audit(1280257452.281:11): operation="profile_load" pid=945 name="/usr/bin/evince-thumbnailer"
[ 8.735712] HDA Intel 0000:07:00.0: PCI INT A -> GSI 19 (level, low) -> IRQ 19
[ 8.756211] ppdev: user-space parallel port driver
--
[ 12.454850] USB Mass Storage support registered.
[ 13.046646] ALSA hda_intel.c:661: spurious response 0x0:0x0, last cmd=0x000000
[ 13.047105] ALSA hda_intel.c:661: spurious response 0x0:0x0, last cmd=0x000000
[ 13.047432] ALSA hda_intel.c:661: spurious response 0x0:0x0, last cmd=0x000000
[ 13.047886] ALSA hda_intel.c:661: spurious response 0x0:0x0, last cmd=0x000000
[ 13.048018] ALSA hda_intel.c:661: spurious response 0x0:0x0, last cmd=0x000000
[ 13.048208] ALSA hda_intel.c:661: spurious response 0x0:0x0, last cmd=0x000000
[ 13.048517] ALSA hda_intel.c:661: spurious response 0x0:0x0, last cmd=0x000000
[ 13.048795] ALSA hda_intel.c:661: spurious response 0x0:0x0, last cmd=0x000000
[ 13.049450] ALSA hda_intel.c:661: spurious response 0x0:0x0, last cmd=0x000000
[ 13.049585] ALSA hda_intel.c:661: spurious response 0x0:0x0, last cmd=0x000000
[ 13.050195] ALSA hda_intel.c:661: spurious response 0x0:0x0, last cmd=0x000000
[ 13.061218] input: IR-receiver inside an USB DVB receiver as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/input/input7
--
[ 13.171979] groups: 3 0 1 2
[ 16.766628] ALSA hda_intel.c:712: azx_get_response timeout, switching to polling mode: last cmd=0x107ba000
[ 17.437127] usb-storage: device scan complete
--
[ 17.447224] sd 8:0:0:0: [sdd] Attached SCSI removable disk
[ 17.767519] ALSA hda_intel.c:751: hda_intel: azx_get_response timeout, switching to single_cmd mode: last cmd=0x107ba000
[ 17.767678] __ratelimit: 9 callbacks suppressed

alan@alan-desktop:~$

Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#3

I have examined the Terminal output that you sent us.

Unfortunately, I believe your sound card is experiencing the following Ubuntu bug, for which there is currently no solution:

https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/463829

Can you help with this problem?

Provide an answer of your own, or ask alan Barton for more information if necessary.

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