Ubuntu
alsa-driver package

slmodemd process hogging access to /dev/snd devices -> Sound Preferences -> Output tab -> "Dummy Output: Stereo" + audio channels muted in gnome-alsamixer --> sound no longer works on HP Pavilion dv9500 in Ubuntu 9.10

Asked by CraigMcW

I first installed 9.0x about a year ago and I was so impressed Ubuntu recognized the mute and volume buttons on my HP Pavillion dv9500. With 9.10, however, Ubuntu does not. the mute button is always illuminated and no matter whether I press it or try to unmute in the sound widget, I can no longer play anything and get sound on my laptop. Is there a solution please?

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Mark Rijckenberg (markrijckenberg) said : 		#1

Please execute step 2, then send us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Revision history for this message
CraigMcW (craig-r-mcwilliams) said : 		#2

Hi Mark,

thank you very much for your help. The make on the alsa-utils failed. Otherwise the buttons on my laptop do work, but I don't yet hear sounds. Here's the entire output:

Well.... I thought I pasted it into a gedit file, but apparently it didn't copy.

If a make fails, is there a diagnostic?

Revision history for this message
CraigMcW (craig-r-mcwilliams) said : 		#3

crmcwi@crmcwi-ubuntu-laptop:~$ cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.23.
Compiled on May 31 2010 for kernel 2.6.31-20-generic (SMP).
crmcwi@crmcwi-ubuntu-laptop:~$ sudo alsaconf
sudo: alsaconf: command not found
crmcwi@crmcwi-ubuntu-laptop:~$ wget -O alsa-info.sh http://212.20.107.51/alsa-info.sh
--2010-05-31 17:28:05-- http://212.20.107.51/alsa-info.sh
Connecting to 212.20.107.51:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2010-05-31 17:28:06-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to 212.20.107.51:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 27,026 82.0K/s in 0.3s

2010-05-31 17:28:07 (82.0 KB/s) - `alsa-info.sh' saved [27026]

crmcwi@crmcwi-ubuntu-laptop:~$ bash alsa-info.sh --stdout
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.59
!!################################

!!Script ran on: Mon May 31 22:28:26 UTC 2010

!!Linux Distribution
!!------------------

Ubuntu 9.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 9.10"

!!DMI Information
!!---------------

Manufacturer: Hewlett-Packard
Product Name: HP Pavilion dv9500 Notebook PC

!!Kernel Information
!!------------------

Kernel release: 2.6.31-20-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.23
Library version: 1.0.23
Utilities version: 1.0.20

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xf8400000 irq 31

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)

!!Advanced information - PCI Vendor/Device/Susbsystem ID's
!!--------------------------------------------------------

00:1b.0 0403: 8086:284b (rev 03)
 Subsystem: 103c:30cc

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-usb-caiaq: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-hda-intel: power_save=10 power_save_controller=N

!!Loaded sound module options
!!--------------------------

!!Module: snd_hda_intel
 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : 1,1,1,1,1,1,1,1
 enable : Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>
 index : -1,-1,-1,-1,-1,-1,-1,-1
 model : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>
 patch : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>
 position_fix : 0,0,0,0,0,0,0,0
 power_save : 10
 power_save_controller : N
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0
 single_cmd : N

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Realtek ALC268
Address: 0
Function Id: 0x1
Vendor Id: 0x10ec0268
Subsystem Id: 0x103c30cc
Revision Id: 0x100003
No Modem Function Group found
Default PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
GPIO: io=4, o=0, i=0, unsolicited=1, wake=0
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x1d: Stereo Amp-Out
  Control: name="Speaker Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="ALC268 Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x40, nsteps=0x40, stepsize=0x03, mute=0
  Amp-Out vals: [0x00 0x00]
  Converter: stream=0, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x03 [Audio Output] wcaps 0x1d: Stereo Amp-Out
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x40, nsteps=0x40, stepsize=0x03, mute=0
  Amp-Out vals: [0x00 0x00]
  Converter: stream=0, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x04 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x05 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x06 [Audio Output] wcaps 0x211: Stereo Digital
  Control: name="IEC958 Playback Con Mask", index=0, device=0
  Control: name="IEC958 Playback Pro Mask", index=0, device=0
  Control: name="IEC958 Playback Default", index=0, device=0
  Control: name="IEC958 Playback Switch", index=0, device=0
  Control: name="IEC958 Default PCM Playback Switch", index=0, device=0
  Device: name="ALC268 Digital", type="SPDIF", device=1
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0x1e]: 16 20 24 32
    formats [0x1]: PCM
Node 0x07 [Audio Input] wcaps 0x100111: Stereo
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0x6]: 16 20
    formats [0x1]: PCM
  Connection: 1
     0x24
Node 0x08 [Audio Input] wcaps 0x100111: Stereo
  Device: name="ALC268 Analog", type="Audio", device=0
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0x6]: 16 20
    formats [0x1]: PCM
  Connection: 1
     0x23
Node 0x09 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0a [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0b [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0d [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0e [Audio Mixer] wcaps 0x20010a: Mono Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00]
  Connection: 1
     0x02
Node 0x0f [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x80 0x80]
  Connection: 2
     0x02 0x1d
Node 0x10 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x80 0x80] [0x80 0x80]
  Connection: 3
     0x03 0x1d 0x02
Node 0x11 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x12 [Pin Complex] wcaps 0x400001: Stereo
  Pincap 0x00000020: IN
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
Node 0x13 [Pin Complex] wcaps 0x400001: Stereo
  Pincap 0x00000020: IN
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
Node 0x14 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Control: name="Speaker Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0001003c: IN OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x99130110: [Fixed] Speaker at Int ATAPI
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x0f
Node 0x15 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0001003c: IN OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x01211020: [Jack] HP Out at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=04, enabled=1
  Connection: 1
     0x10
Node 0x16 [Pin Complex] wcaps 0x40010c: Mono Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80]
  Pincap 0x00000010: OUT
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Connection: 1
     0x0e
Node 0x17 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x18 [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Control: name="Mic Boost", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x02, stepsize=0x4f, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00003734: IN OUT Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x01a11840: [Jack] Mic at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0x4, Sequence = 0x0
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=08, enabled=1
  Connection: 1
     0x02
Node 0x19 [Pin Complex] wcaps 0x40008b: Stereo Amp-In
  Control: name="Front Mic Boost", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x02, stepsize=0x4f, mute=0
  Amp-In vals: [0x00 0x00]
  Pincap 0x00003724: IN Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x99a3094e: [Fixed] Mic at Int ATAPI
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x4, Sequence = 0xe
    Misc = NO_PRESENCE
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=00, enabled=0
Node 0x1a [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x02, stepsize=0x4f, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x00003734: IN OUT Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x02
Node 0x1b [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x1c [Pin Complex] wcaps 0x400001: Stereo
  Pincap 0x00000020: IN
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
Node 0x1d [Pin Complex] wcaps 0x400000: Mono
  Control: name="Beep Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Pincap 0x00000020: IN
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
Node 0x1e [Pin Complex] wcaps 0x400380: Mono Digital
  Pincap 0x00000010: OUT
  Pin Default 0x99430130: [Fixed] SPDIF Out at Int ATAPI
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x06
Node 0x1f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
  Processing caps: benign=0, ncoeff=10
Node 0x21 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x22 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x23 [Audio Selector] wcaps 0x30010d: Stereo Amp-Out
  Control: name="Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Capture Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-Out vals: [0x13 0x13]
  Connection: 7
     0x18 0x19* 0x1a 0x1c 0x14 0x15 0x12
Node 0x24 [Audio Selector] wcaps 0x30010d: Stereo Amp-Out
  Amp-Out caps: ofs=0x0b, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-Out vals: [0x01 0x01]
  Connection: 7
     0x18 0x19 0x1a 0x1c 0x14* 0x15 0x13
Codec: Motorola Si3054
Address: 1
Function Id: 0x2
Vendor Id: 0x10573055
Subsystem Id: 0x10573055
Revision Id: 0x100700
Modem Function Group: 0x1
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 0 May 31 16:39 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 4 May 31 16:39 /dev/snd/hwC0D0
crw-rw----+ 1 root audio 116, 5 May 31 16:39 /dev/snd/hwC0D1
crw-rw----+ 1 root audio 116, 24 May 31 17:05 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 16 May 31 17:05 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 17 May 31 17:05 /dev/snd/pcmC0D1p
crw-rw----+ 1 root audio 116, 30 May 31 16:39 /dev/snd/pcmC0D6c
crw-rw----+ 1 root audio 116, 22 May 31 16:39 /dev/snd/pcmC0D6p
crw-rw----+ 1 root audio 116, 1 May 31 16:39 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 May 31 16:39 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 May 31 16:39 .
drwxr-xr-x 3 root root 260 May 31 16:39 ..
lrwxrwxrwx 1 root root 12 May 31 16:39 pci-0000:00:1b.0 -> ../controlC0

!!Aplay/Arecord output
!!------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: ALC268 Digital [ALC268 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [Intel]

Card hw:0 'Intel'/'HDA Intel at 0xf8400000 irq 31'
  Mixer name : 'Realtek ALC268'
  Components : 'HDA:10ec0268,103c30cc,00100003 HDA:10573055,10573055,00100700'
  Controls : 20
  Simple ctrls : 12
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 64
  Mono: Playback 0 [0%] [-64.00dB] [off]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 64
  Mono:
  Front Left: Playback 0 [0%] [-64.00dB] [off]
  Front Right: Playback 0 [0%] [-64.00dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 64
  Mono:
  Front Left: Playback 0 [0%] [-64.00dB] [off]
  Front Right: Playback 0 [0%] [-64.00dB] [off]
Simple mixer control 'PCM',0
  Capabilities: pvolume penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 0 [0%] [-51.00dB]
  Front Right: Playback 0 [0%] [-51.00dB]
Simple mixer control 'Front Mic Boost',0
  Capabilities: volume penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 2
  Front Left: 0 [0%]
  Front Right: 0 [0%]
Simple mixer control 'Mic Boost',0
  Capabilities: volume penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 2
  Front Left: 0 [0%]
  Front Right: 0 [0%]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958 Default PCM',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Beep',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 12
  Mono:
  Front Left: Playback 0 [0%] [-24.00dB] [off]
  Front Right: Playback 0 [0%] [-24.00dB] [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 31
  Front Left: Capture 19 [61%] [12.00dB] [on]
  Front Right: Capture 19 [61%] [12.00dB] [on]
Simple mixer control 'Caller ID',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Off-hook',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [off]

!!Alsactl output
!!-------------

--startcollapse--
state.Intel {
 control.1 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 64'
  comment.dbmin -6400
  comment.dbmax 0
  iface MIXER
  name 'Speaker Playback Volume'
  value.0 0
  value.1 0
 }
 control.2 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Speaker Playback Switch'
  value.0 false
  value.1 false
 }
 control.3 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 64'
  comment.dbmin -6400
  comment.dbmax 0
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 0
  value.1 0
 }
 control.4 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 false
  value.1 false
 }
 control.5 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 2'
  comment.dbmin 0
  comment.dbmax 4000
  iface MIXER
  name 'Mic Boost'
  value.0 0
  value.1 0
 }
 control.6 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 2'
  comment.dbmin 0
  comment.dbmax 4000
  iface MIXER
  name 'Front Mic Boost'
  value.0 0
  value.1 0
 }
 control.7 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 12'
  comment.dbmin -2400
  comment.dbmax 0
  iface MIXER
  name 'Beep Playback Volume'
  value.0 0
  value.1 0
 }
 control.8 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Beep Playback Switch'
  value.0 false
  value.1 false
 }
 control.9 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -1650
  comment.dbmax 3000
  iface MIXER
  name 'Capture Volume'
  value.0 19
  value.1 19
 }
 control.10 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
 }
 control.11 {
  comment.access read
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
 }
 control.12 {
  comment.access read
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
 }
 control.13 {
  comment.access 'read write'
  comment.type IEC958
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Default'
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
 }
 control.14 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'IEC958 Playback Switch'
  value false
 }
 control.15 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'IEC958 Default PCM Playback Switch'
  value true
 }
 control.16 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 64'
  comment.dbmin -6400
  comment.dbmax 0
  iface MIXER
  name 'Master Playback Volume'
  value 0
 }
 control.17 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Master Playback Switch'
  value false
 }
 control.18 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Off-hook Switch'
  value false
 }
 control.19 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Caller ID Switch'
  value false
 }
 control.20 {
  comment.access 'read write user'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 255'
  comment.tlv '0000000100000008ffffec1400000014'
  comment.dbmin -5100
  comment.dbmax 0
  iface MIXER
  name 'PCM Playback Volume'
  value.0 0
  value.1 0
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
isofs
udf
crc_itu_t
hidp
binfmt_misc
ppdev
bridge
stp
bnep
snd_atiixp_modem
snd_via82xx_modem
snd_intel8x0m
snd_ac97_codec
joydev
ac97_bus
snd_hda_codec_si3054
snd_hda_codec_realtek
snd_hda_intel
snd_hda_codec
snd_hwdep
snd_pcm_oss
snd_mixer_oss
snd_pcm
snd_seq_dummy
snd_seq_oss
snd_seq_midi
snd_rawmidi
snd_seq_midi_event
snd_seq
arc4
ecb
iwlagn
iwlcore
mac80211
snd_timer
snd_seq_device
uvcvideo
videodev
v4l1_compat
v4l2_compat_ioctl32
snd
btusb
iptable_filter
soundcore
snd_page_alloc
ip_tables
x_tables
psmouse
serio_raw
ricoh_mmc
sdhci_pci
sdhci
led_class
cfg80211
nvidia
hid_wacom_bt
lp
parport
usbhid
ohci1394
ieee1394
r8169
mii
video
output
intel_agp

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x12 0x411111f0
0x13 0x411111f0
0x14 0x99130110
0x15 0x01211020
0x16 0x411111f0
0x18 0x01a11840
0x19 0x99a3094e
0x1a 0x411111f0
0x1c 0x411111f0
0x1d 0x411111f0
0x1e 0x99430130

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D1/init_pin_configs:

/sys/class/sound/hwC0D1/driver_pin_configs:

/sys/class/sound/hwC0D1/user_pin_configs:

/sys/class/sound/hwC0D1/init_verbs:

!!ALSA/HDA dmesg
!!------------------

[ 23.898186] alloc kstat_irqs on node 0
[ 23.898193] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 23.898258] alloc irq_desc for 31 on node 0
[ 23.898260] alloc kstat_irqs on node 0
[ 23.898271] HDA Intel 0000:00:1b.0: irq 31 for MSI/MSI-X
[ 23.898307] HDA Intel 0000:00:1b.0: setting latency timer to 64
[ 23.957493] Registered led device: iwl-phy0::radio
--
[ 23.957548] Registered led device: iwl-phy0::TX
[ 24.029554] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input9
[ 24.030450] ADDRCONF(NETDEV_UP): wlan0: link is not ready

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#4

Please also send output from step 4, as I requested before.

Revision history for this message
CraigMcW (craig-r-mcwilliams) said : 		#5

Mark, here is output from step 4. I'm sorry it was omitted previously. thank you.

crmcwi@crmcwi-ubuntu-laptop:~$ cat /proc/asound/cards; sudo rm /etc/asound.conf; sudo rm -r ~/.pulse ~/.asound* ;sudo rm ~/.pulse-cookie; sudo aptitude install paman gnome-alsamixer libasound2-plugins padevchooser libsdl1.2debian-pulseaudio; aplay -l; sudo lshw -C sound; sudo lshw -short;ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; dmesg|grep irmware; sudo /etc/init.d/sl-modem-daemon status; sudo grep model /etc/modprobe.d/* ; sudo dmidecode|grep roduct; lsmod | grep snd
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xf8400000 irq 31
[sudo] password for crmcwi:
rm: cannot remove `/etc/asound.conf': No such file or directory
rm: cannot remove `/home/crmcwi/.asound*': No such file or directory
Reading package lists... Done
Building dependency tree
Reading state information... Done
Initializing package states... Done
Writing extended state information... Done
The following NEW packages will be installed:
  gnome-alsamixer libgconfmm-2.6-1c2{a} libglademm-2.4-1c2a{a}
  libsdl1.2debian-pulseaudio padevchooser paman paprefs{a} pavucontrol{a}
  pavumeter{a} pulseaudio-module-zeroconf{a}
The following packages will be REMOVED:
  libsdl1.2debian-alsa{a}
0 packages upgraded, 10 newly installed, 1 to remove and 49 not upgraded.
Need to get 719kB of archives. After unpacking 3,547kB will be used.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://us.archive.ubuntu.com karmic/universe gnome-alsamixer 0.9.7~cvs.20060916.ds.1-2 [56.6kB]
Get:2 http://us.archive.ubuntu.com karmic/main libgconfmm-2.6-1c2 2.24.0-2 [30.4kB]
Get:3 http://us.archive.ubuntu.com karmic/main libglademm-2.4-1c2a 2.6.7-2 [22.1kB]
Get:4 http://us.archive.ubuntu.com karmic/universe pavumeter 0.9.3-1ubuntu1 [30.1kB]
Get:5 http://us.archive.ubuntu.com karmic/universe pavucontrol 0.9.8+git20090701-0ubuntu2 [121kB]
Get:6 http://us.archive.ubuntu.com karmic/universe paman 0.9.4-1ubuntu2 [92.5kB]
Get:7 http://us.archive.ubuntu.com karmic-updates/main pulseaudio-module-zeroconf 1:0.9.19-0ubuntu4.1 [22.6kB]
Get:8 http://us.archive.ubuntu.com karmic/universe paprefs 0.9.8+git20090825-0ubuntu2 [111kB]
Get:9 http://us.archive.ubuntu.com karmic/universe padevchooser 0.9.3-2ubuntu4 [21.6kB]
Get:10 http://us.archive.ubuntu.com karmic/universe libsdl1.2debian-pulseaudio 1.2.13-4ubuntu4 [211kB]
Fetched 719kB in 2s (315kB/s)
dpkg: libsdl1.2debian-alsa: dependency problems, but removing anyway as you requested:
 libsdl1.2debian depends on libsdl1.2debian-alsa (= 1.2.13-4ubuntu4) | libsdl1.2debian-all (= 1.2.13-4ubuntu4) | libsdl1.2debian-esd (= 1.2.13-4ubuntu4) | libsdl1.2debian-oss (= 1.2.13-4ubuntu4) | libsdl1.2debian-nas (= 1.2.13-4ubuntu4) | libsdl1.2debian-pulseaudio (= 1.2.13-4ubuntu4); however:
  Package libsdl1.2debian-alsa is to be removed.
  Package libsdl1.2debian-all is not installed.
  Package libsdl1.2debian-esd is not installed.
  Package libsdl1.2debian-oss is not installed.
  Package libsdl1.2debian-nas is not installed.
  Package libsdl1.2debian-pulseaudio is not installed.
(Reading database ... 193163 files and directories currently installed.)
Removing libsdl1.2debian-alsa ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Selecting previously deselected package gnome-alsamixer.
(Reading database ... 193155 files and directories currently installed.)
Unpacking gnome-alsamixer (from .../gnome-alsamixer_0.9.7~cvs.20060916.ds.1-2_amd64.deb) ...
Selecting previously deselected package libgconfmm-2.6-1c2.
Unpacking libgconfmm-2.6-1c2 (from .../libgconfmm-2.6-1c2_2.24.0-2_amd64.deb) ...
Selecting previously deselected package libglademm-2.4-1c2a.
Unpacking libglademm-2.4-1c2a (from .../libglademm-2.4-1c2a_2.6.7-2_amd64.deb) ...
Selecting previously deselected package pavumeter.
Unpacking pavumeter (from .../pavumeter_0.9.3-1ubuntu1_amd64.deb) ...
Selecting previously deselected package pavucontrol.
Unpacking pavucontrol (from .../pavucontrol_0.9.8+git20090701-0ubuntu2_amd64.deb) ...
Selecting previously deselected package paman.
Unpacking paman (from .../paman_0.9.4-1ubuntu2_amd64.deb) ...
Selecting previously deselected package pulseaudio-module-zeroconf.
Unpacking pulseaudio-module-zeroconf (from .../pulseaudio-module-zeroconf_1%3a0.9.19-0ubuntu4.1_amd64.deb) ...
Selecting previously deselected package paprefs.
Unpacking paprefs (from .../paprefs_0.9.8+git20090825-0ubuntu2_amd64.deb) ...
Selecting previously deselected package padevchooser.
Unpacking padevchooser (from .../padevchooser_0.9.3-2ubuntu4_amd64.deb) ...
Selecting previously deselected package libsdl1.2debian-pulseaudio.
Unpacking libsdl1.2debian-pulseaudio (from .../libsdl1.2debian-pulseaudio_1.2.13-4ubuntu4_amd64.deb) ...
Processing triggers for man-db ...
Processing triggers for desktop-file-utils ...
Setting up gnome-alsamixer (0.9.7~cvs.20060916.ds.1-2) ...

Setting up libgconfmm-2.6-1c2 (2.24.0-2) ...

Setting up libglademm-2.4-1c2a (2.6.7-2) ...

Setting up pavumeter (0.9.3-1ubuntu1) ...

Setting up pavucontrol (0.9.8+git20090701-0ubuntu2) ...

Setting up paman (0.9.4-1ubuntu2) ...

Setting up pulseaudio-module-zeroconf (1:0.9.19-0ubuntu4.1) ...
Setting up paprefs (0.9.8+git20090825-0ubuntu2) ...

Setting up padevchooser (0.9.3-2ubuntu4) ...

Setting up libsdl1.2debian-pulseaudio (1.2.13-4ubuntu4) ...

Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: ALC268 Digital [ALC268 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
  *-multimedia
       description: Audio device
       product: 82801H (ICH8 Family) HD Audio Controller
       vendor: Intel Corporation
       physical id: 1b
       bus info: pci@0000:00:1b.0
       version: 03
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=HDA Intel latency=0
       resources: irq:31 memory:f8400000-f8403fff
H/W path Device Class Description
========================================================
                                 system HP Pavilion dv9500 Notebook PC
/0 bus 30CB
/0/0 memory 100KiB BIOS
/0/4 processor Intel(R) Core(TM)2 Duo CPU T750
/0/4/5 memory 64KiB L1 cache
/0/4/6 memory 4MiB L2 cache
/0/c memory 4GiB System Memory
/0/c/0 memory 2GiB DIMM DDR2 Synchronous 667 MHz
/0/c/1 memory 2GiB DIMM DDR2 Synchronous 667 MHz
/0/100 bridge Mobile PM965/GM965/GL960 Memory Con
/0/100/1 bridge Mobile PM965/GM965/GL960 PCI Expres
/0/100/1/0 display G86 [GeForce 8600M GS]
/0/100/1a bus 82801H (ICH8 Family) USB UHCI Contr
/0/100/1a.1 bus 82801H (ICH8 Family) USB UHCI Contr
/0/100/1a.7 bus 82801H (ICH8 Family) USB2 EHCI Cont
/0/100/1b multimedia 82801H (ICH8 Family) HD Audio Contr
/0/100/1c bridge 82801H (ICH8 Family) PCI Express Po
/0/100/1c/0 wmaster0 network PRO/Wireless 4965 AG or AGN [Kedron
/0/100/1c.1 bridge 82801H (ICH8 Family) PCI Express Po
/0/100/1c.5 bridge 82801H (ICH8 Family) PCI Express Po
/0/100/1c.5/0 eth0 network RTL8111/8168B PCI Express Gigabit E
/0/100/1d bus 82801H (ICH8 Family) USB UHCI Contr
/0/100/1d.1 bus 82801H (ICH8 Family) USB UHCI Contr
/0/100/1d.2 bus 82801H (ICH8 Family) USB UHCI Contr
/0/100/1d.7 bus 82801H (ICH8 Family) USB2 EHCI Cont
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1e/9 bus R5C832 IEEE 1394 Controller
/0/100/1e/9.1 generic R5C822 SD/SDIO/MMC/MS/MSPro Host Ad
/0/100/1e/9.2 generic R5C592 Memory Stick Bus Host Adapte
/0/100/1e/9.3 generic xD-Picture Card Controller
/0/100/1e/9.4 generic Illegal Vendor ID
/0/100/1f bridge 82801HEM (ICH8M) LPC Interface Cont
/0/100/1f.1 scsi3 storage 82801HBM/HEM (ICH8M/ICH8M-E) IDE Co
/0/100/1f.1/0.0.0 /dev/cdrom disk DVDRW DVR-K17B
/0/100/1f.1/0.0.0/0 /dev/cdrom disk
/0/100/1f.2 scsi0 storage 82801HBM/HEM (ICH8M/ICH8M-E) SATA A
/0/100/1f.2/0 /dev/sda disk 120GB FUJITSU MHY2120B
/0/100/1f.2/0/1 /dev/sda1 volume 72GiB Windows NTFS volume
/0/100/1f.2/0/2 /dev/sda2 volume 9930MiB Windows NTFS volume
/0/100/1f.2/0/3 /dev/sda3 volume 4180MiB Extended partition
/0/100/1f.2/0/3/5 /dev/sda5 volume 4180MiB Linux swap / Solaris partit
/0/100/1f.2/0/4 /dev/sda4 volume 25GiB EXT3 volume
/0/100/1f.2/1 /dev/sdb disk 120GB ST9120822AS
/0/100/1f.2/1/1 /dev/sdb1 volume 127MiB Windows reserved partition
/0/100/1f.2/1/2 /dev/sdb2 volume 55GiB Windows NTFS volume
/0/100/1f.3 bus 82801H (ICH8 Family) SMBus Controll
total 0
crw-rw----+ 1 root audio 116, 33 2010-06-01 14:49 timer
crw-rw----+ 1 root audio 116, 1 2010-06-01 14:49 seq
crw-rw----+ 1 root audio 116, 30 2010-06-01 14:49 pcmC0D6c
crw-rw----+ 1 root audio 116, 4 2010-06-01 14:49 hwC0D0
crw-rw----+ 1 root audio 116, 22 2010-06-01 14:49 pcmC0D6p
crw-rw----+ 1 root audio 116, 17 2010-06-01 14:49 pcmC0D1p
crw-rw----+ 1 root audio 116, 16 2010-06-01 14:49 pcmC0D0p
crw-rw----+ 1 root audio 116, 24 2010-06-01 14:49 pcmC0D0c
crw-rw----+ 1 root audio 116, 5 2010-06-01 14:49 hwC0D1
crw-rw----+ 1 root audio 116, 0 2010-06-01 14:49 controlC0
drwxr-xr-x 2 root root 60 2010-06-01 14:49 by-path
drwxr-xr-x 3 root root 260 2010-06-01 14:49 .
drwxr-xr-x 16 root root 3940 2010-06-01 15:01 ..
Sound Driver:3.8.1a-980706 (ALSA v1.0.23 emulation code)
Kernel: Linux crmcwi-ubuntu-laptop 2.6.31-20-generic #58-Ubuntu SMP Fri Mar 12 04:38:19 UTC 2010 x86_64
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA Intel at 0xf8400000 irq 31

Audio devices:
0: ALC268 Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
7: system timer

Mixers:
0: Realtek ALC268
00:00.0 Host bridge [0600]: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub [8086:2a00] (rev 0c)
00:01.0 PCI bridge [0604]: Intel Corporation Mobile PM965/GM965/GL960 PCI Express Root Port [8086:2a01] (rev 0c)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 [8086:2835] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 [8086:2841] (rev 03)
00:1c.5 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 [8086:2849] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev f3)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller [8086:2815] (rev 03)
00:1f.1 IDE interface [0101]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller [8086:2850] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller [8086:2829] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801H (ICH8 Family) SMBus Controller [8086:283e] (rev 03)
01:00.0 VGA compatible controller [0300]: nVidia Corporation G86 [GeForce 8600M GS] [10de:0425] (rev a1)
02:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 4965 AG or AGN [Kedron] Network Connection [8086:4229] (rev 61)
08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 01)
09:09.0 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C832 IEEE 1394 Controller [1180:0832] (rev 05)
09:09.1 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 22)
09:09.2 System peripheral [0880]: Ricoh Co Ltd R5C843 MMC Host Controller [1180:0843] (rev 12)
09:09.3 System peripheral [0880]: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter [1180:0592] (rev 12)
09:09.4 System peripheral [0880]: Ricoh Co Ltd xD-Picture Card Controller [1180:0852] (rev ff)
/sbin/alsactl
                     USER PID ACCESS COMMAND
/dev/snd/controlC0: Slmodemd 1259 F.... slmodemd
/dev/snd/pcmC0D6c: Slmodemd 1259 F.... slmodemd
/dev/snd/pcmC0D6p: Slmodemd 1259 F.... slmodemd
sl-modem-daemon: /usr/sbin/slmodemd
[ 131.857710] iwlagn 0000:02:00.0: firmware: requesting iwlwifi-4965-2.ucode
[ 131.877869] iwlagn 0000:02:00.0: loaded firmware version 228.61.2.24
Status of SmartLink modem daemon: slmodemd is running.
 Product Name: HP Pavilion dv9500 Notebook PC
 Product Name: 30CB
snd_hda_codec_si3054 6080 1
snd_hda_codec_realtek 298180 1
snd_hda_intel 30944 3
snd_hda_codec 105664 3 snd_hda_codec_si3054,snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 9448 1 snd_hda_codec
snd_pcm_oss 44480 0
snd_mixer_oss 19072 1 snd_pcm_oss
snd_pcm 93928 6 snd_hda_codec_si3054,snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_seq_dummy 3588 0
snd_seq_oss 33664 0
snd_seq_midi 8320 0
snd_rawmidi 27328 1 snd_seq_midi
snd_seq_midi_event 8544 2 snd_seq_oss,snd_seq_midi
snd_seq 61216 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 25776 2 snd_pcm,snd_seq
snd_seq_device 8532 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 78856 19 snd_hda_codec_si3054,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 9088 1 snd
snd_page_alloc 11088 2 snd_hda_intel,snd_pcm
crmcwi@crmcwi-ubuntu-laptop:~$

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#6

Output from step 3 shows the first audio issue:

Lots of audio channels are muted and set to 0% volume.

So use gnome-alsamixer (which you just installed) to UNMUTE and increase volume to 77% for the Master, PCM, Speaker, Headphone channel and all other audio channels that are muted in gnome-alsamixer.

================================================================================================

Output from step 4 shows the second audio issue:

                     USER PID ACCESS COMMAND
/dev/snd/controlC0: Slmodemd 1259 F.... slmodemd
/dev/snd/pcmC0D6c: Slmodemd 1259 F.... slmodemd
/dev/snd/pcmC0D6p: Slmodemd 1259 F.... slmodemd
sl-modem-daemon: /usr/sbin/slmodemd
Status of SmartLink modem daemon: slmodemd is running.

Your Si3054 Modem is hogging the /dev/snd devices, which is preventing your soundcard from working correctly.

Please try this solution:

https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/87927

which mentions this bug:

https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/394500/comments/40

So you need to disable the Si3054 Modem (56k modem) via System/Administration/Hardware drivers

Revision history for this message
CraigMcW (craig-r-mcwilliams) said : 		#7

mark,

I do not have the option to disable the modem, only remove it, which I have done and re-booted.

I do not know how to start the alsamixer. I cannot find it in my system administration. the sound utility there shows my volume to be on.

remember, in the initial install, the alsa utilities didn't.

however, I do have sound.

Can you please tell me how to find the alsa mixer?

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#8

Open Terminal from "Applications->Accessories->Terminal"

Then run the following command in the Terminal to open gnome-alsamixer:

gnome-alsamixer

Use it to unmute and increase volume on ALL channels

Can you help with this problem?

Provide an answer of your own, or ask CraigMcW for more information if necessary.

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