adobe flash problems

Asked by Roy Otterman on 2011-11-12

this seems to be a recurring problem for me ... been here a few times for this ...

every time ... it was due to conflict of an installed program that messed up things ...
even tho I do not install any programs, to avoid having this happen again, and yet it happens again ...

only thing I installed since were those automatic Ubuntu updates, as needed

Is it from those updates, that I am having this problem now?

Needless to say ... yes, I beg ... please help me again with that procedure to clear this problem ...

This is frustrating!

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu adobe-flashplugin Edit question
Assignee:
No assignee Edit question
Last query:
2011-11-17
Last reply:
2011-11-19
Roy Otterman (deafmessianic) said : #1

just needed to add that my media player consistently have problems showing some videos/movies ... Is this something else?

Chris (fabricator4) said : #2

In Firefox install the plugin called flash-aid. It will remove any conflicting flash code and install the correct one for your system, and will keep it updated. Just follow the prompts when you run it and select the defaults.

The problem with media player is something different, probably some missing codecs which can't be installed with Ubuntu because they are not open source. You will need to install the restricted-extras package and it should work fine.

Chris

Roy Otterman (deafmessianic) said : #3

installed the flash aid ... will see what happens

the "restricted-extras package" ... where do I get it?

Thanks!

--- On Sat, 11/12/11, Chris <email address hidden> wrote:

From: Chris <email address hidden>
Subject: Re: [Question #178557]: adobe flash problems
To: <email address hidden>
Date: Saturday, November 12, 2011, 8:25 PM

Your question #178557 on adobe-flashplugin in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/adobe-flashplugin/+question/178557

    Status: Open => Answered

Chris proposed the following answer:
In Firefox install the plugin called flash-aid.  It will remove any
conflicting flash code and install the correct one for your system, and
will keep it updated.  Just follow the prompts when you run it and
select the defaults.

The problem with media player is something different, probably some
missing codecs which can't be installed with Ubuntu because they are not
open source.  You will need to install the restricted-extras package and
it should work fine.

Chris

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If you still need help, you can reply to this email or go to the
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Roy Otterman (deafmessianic) said : #4

the adobe flash player is kaput ... help!

What do you mean by kaput?

Roy Otterman (deafmessianic) said : #6

it just does not show anything ... used to work when called on while surfing and reading ... now ... they just show a blank white background, same as the rest of the site page I am on ... or else, they are blank black boxes ... while there are messages saying that I need to download and install Adobe player ... nothing works ...
they used to work perfectly and I have not installed anything into my computer except for updates when they come up

Can you open a terminal and paste me the output of:

dpkg -l |grep flash

Thanks,

Brian

Roy Otterman (deafmessianic) said : #8

i  flashplugin-installer                11.1.102.55ubuntu0.10.10.1                        Adobe Flash Player plugin installer
dad@dad-N68SA-M2S:~$

--- On Wed, 11/16/11, Brian Thomason <email address hidden> wrote:

From: Brian Thomason <email address hidden>
Subject: Re: [Question #178557]: adobe flash problems
To: <email address hidden>
Date: Wednesday, November 16, 2011, 7:20 PM

Your question #178557 on adobe-flashplugin in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/adobe-flashplugin/+question/178557

    Status: Open => Needs information

Brian Thomason requested more information:
Can you open a terminal and paste me the output of:

dpkg -l |grep flash

Thanks,

Brian

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/adobe-flashplugin/+question/178557

You received this question notification because you asked the question.

If you want your problems to go away permanently, I would suggest removing the flashplugin-installer package (it's just a wrapper package) and downloading the real adobe-flashplugin package from the Canonical Partner Repository instead.

You will first need to purge the old package:

sudo dpkg --purge flashplugin-installer

Then enable the Partner Repo in Software Center if you haven't already:

https://help.ubuntu.com/community/Repositories/Ubuntu#Adding_Canonical_Partner_Repositories

The install:

adobe-flashplugin

You can do this from Software Center or via the command line:

sudo apt-get update && sudo apt-get install adobe-flashplugin

From then on, you can just update as normal.

Good luck!

-Brian

Roy Otterman (deafmessianic) said : #10

I think I did it OK, following your instructions, but at the end of the update/install, there is this message ...

E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

what is it?

--- On Wed, 11/16/11, Brian Thomason <email address hidden> wrote:

From: Brian Thomason <email address hidden>
Subject: Re: [Question #178557]: adobe flash problems
To: <email address hidden>
Date: Wednesday, November 16, 2011, 8:50 PM

Your question #178557 on adobe-flashplugin in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/adobe-flashplugin/+question/178557

    Status: Open => Answered

Brian Thomason proposed the following answer:
If you want your problems to go away permanently, I would suggest
removing the flashplugin-installer package (it's just a wrapper package)
and downloading the real adobe-flashplugin package from the Canonical
Partner Repository instead.

You will first need to purge the old package:

sudo dpkg --purge flashplugin-installer

Then enable the Partner Repo in Software Center if you haven't already:

https://help.ubuntu.com/community/Repositories/Ubuntu#Adding_Canonical_Partner_Repositories

The install:

adobe-flashplugin

You can do this from Software Center or via the command line:

sudo apt-get update && sudo apt-get install adobe-flashplugin

>From then on, you can just update as normal.

Good luck!

-Brian

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/adobe-flashplugin/+question/178557/+confirm?answer_id=8

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/adobe-flashplugin/+question/178557

You received this question notification because you asked the question.

Hi Roy,

that means something else is installing a package on your system at the same time. Are you running update manager or something of that sort?

Roy Otterman (deafmessianic) said : #12

not as far as I know ... it is like I said ... I am avoiding installing anything else, and only updates ... and I wasn't updating anything at that time

I would recommend rebooting and trying again.

On Thu, Nov 17, 2011 at 9:20 PM, Roy Otterman <
<email address hidden>> wrote:

> Question #178557 on adobe-flashplugin in Ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/adobe-flashplugin/+question/178557
>
> Roy Otterman posted a new comment:
> not as far as I know ... it is like I said ... I am avoiding installing
> anything else, and only updates ... and I wasn't updating anything at
> that time
>
> --
> You received this question notification because you are an answer
> contact for adobe-flashplugin in Ubuntu.
>

Roy Otterman (deafmessianic) said : #14

apparently it did work ... will be testing this for a bit and get back to you in day or two
appreciate this .. thanks

Roy Otterman (deafmessianic) said : #15

just tried this url ... to check if the video will work ... it didn't

http://www.freedomworks.org/blog/thale/matt-kibbe-and-others-react-to-the-eviction-of-the?source=tpdc

it didn't show in the e-mail where I got referred to this url above, either ... there, I only see a white space in the e-mail where there is supposed to be a video ...

Roy Otterman (deafmessianic) said : #16

I do realize that this one may not even be adobe flash ...
it does not identify itself when I rt click the area, to check properties ...
it acts like if it does not exist

I just am tired of getting blanks ... is this typical of Linux?

Hi Roy,

Sorry about your continued troubles. It is indeed flash, so the error you reported before is indeed a problem. Try running the command again:

sudo apt-get update && sudo apt-get install adobe-flashplugin

Then give me the output of this again:

dpkg -l |grep flash

It should have worked before...

Roy Otterman (deafmessianic) said : #18

ii adobe-flash-properties-gtk 11.1.102.55-0maverick1 GTK+ control panel for Adobe Flash Player plugin version 11
ii adobe-flashplugin 11.1.102.55-0maverick1 Adobe Flash Player plugin version 11

Well that part is good news. Are you able to play videos on youtube now?

Roy Otterman (deafmessianic) said : #20

yes, clearly and no problems

Can you help with this problem?

Provide an answer of your own, or ask Roy Otterman for more information if necessary.

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