Could not launch Adobe Reader 9.5.1. Please make sure it exists in PATH variable in the environment. If the problem persists, please reinstall the application.
Can someone explain how to fix this please?
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- Ubuntu acroread Edit question
- Assignee:
- No assignee Edit question
- Last query:
- 2012-11-02
- Last reply:
- 2013-02-26
Where did you install the application to?
How did you install it?
What is the output of:
lsb_release -a; uname -a
Thanks
| Janine (redreactions) said : | #2 |
Hi
I used the software centre to install. I have removed and re-installed a couple of times without any change.
output:
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise
Linux J-cREAtions 3.2.0-31-
Thanks
ok, in terminal run:
acroread
What is output?
Thanks
| Janine (redreactions) said : | #4 |
Hi
It opens abobe reader in a new window, no output in terminal
Thanks
if you press ALT+F2 and type:
acroread
does it appear in dash?
| Janine (redreactions) said : | #6 |
Hi
Yes it does
So is there still an issue?
| Janine (redreactions) said : | #8 |
Yes.
Nothing has changed. any time I go to a website that needs to use adobe reader I get the same message (as title of thread). Occassionally there is an option to download the thing, I can then go a long way aorund by downloading, opening reader sereatly then using the reader menu to 'open' the item by navigating to where it is downloaded to.
But many times there is no option to download and even when there is it's a huge inconvenience and time waster. I can't even read an attachment on an email without saving it somewhere first then opening reader and navigating back to the item. That's really not right.
Something is missing somewhere.
So you need to tell your web browser to open PDFs with acroread, is that right?
| Janine (redreactions) said : | #10 |
Hmmm...I suppose so yes. I hadn't thought of it that way.
I've never had to set that up before, it's always be automatic?
| Janine (redreactions) said : | #11 |
I've just checked on my fire fox plugins and adobe reader 9.5 is enabled and up to date (28/9/2012). Don't know what else I need to do?
| Janine (redreactions) said : | #12 |
Hi
I still need help with this. Anyone?
What is the output of:
which acroread
Thanks
| Janine (redreactions) said : | #14 |
Hi
/usr/bin/acroread
Thank you
| N1ck 7h0m4d4k15 (nicktux) said : | #15 |
As a workaround you can enable the Build-in feature PDF opening in Firefox.
Look here how : http://
Thanks
| Janine (redreactions) said : | #16 |
Hi
thanks for the link. I followed as it said. Same problem still exists, no change.
| Janine (redreactions) said : | #17 |
Hi, I still need help with this please.
Anyone?
| Janine (redreactions) said : | #18 |
I'm really struggling with this, can anyone offer some help please?
I can't open acroread at all. My case is a bit different though. I'm getting "Cannot open shared object file: No such file or directory."
james@james-
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.10
Release: 12.10
Codename: quantal
Linux james-Ultra20-M2 3.5.0-17-generic #28-Ubuntu SMP Tue Oct 9 19:31:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
james@james-
dirname: missing operand
Try `dirname --help' for more information.
/opt/Adobe/
james@james-
What is the output of:
sudo updatedb; locate libxml2
The updatedb command may take a while to run.
| taj (othertaj) said : | #21 |
Same problems here, looks like a bug.
$ lsb_release -a; uname -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise
Linux Linux 3.2.0-32-generic #51-Ubuntu SMP Wed Sep 26 21:32:50 UTC 2012 i686 i686 i386 GNU/Linux
$ acroread
works allright, version 9.5.1
$ /opt/Adobe/
/opt/Adobe/
I am unable to view a document in Firefox. It says download but does not show.
I suggest to file a bug report.
ok, run:
sudo updatedb; locate libBIB
The first part of the command will take a while, what is output (if anything)?
Thanks
| taj (othertaj) said : | #23 |
$ sudo updatedb; locate libBIB
/opt/Adobe/
/opt/Adobe/
/opt/Adobe/
/opt/Adobe/
Also checked according to http://
$ ldd /opt/Adobe/
libBIB.so => not found
libBIBUtils.so => not found
libACE.so => not found
libAGM.so => not found
libCoolType.so => not found
libAXE8SharedE
libJP2K.so => not found
libAdobeXMP.so => not found
libicuuc.so.36 => not found
libResAccess.so => not found
Unfortunately no solution was provided on the website.
$ sudo updatedb; locate libBIBUtils.so
/opt/Adobe/
/opt/Adobe/
$ sudo updatedb; locate libACE.so
/opt/Adobe/
/opt/Adobe/
etc. All unfound libraries seem to be in /opt/Adobe/
$ ldd /opt/Adobe/
<long output>
Libraries in /usr/lib/
As a workaround, what if we make links in /usr/lib/
cd /usr/lib
sudo ln -s /opt/Adobe/
sudo ln -s /opt/Adobe/
sudo ln -s /opt/Adobe/
sudo ln -s /opt/Adobe/
The fullstops are intentional. May help :)
| taj (othertaj) said : | #25 |
OK I created all symbolic links
The good news:
$ ldd /opt/Adobe/
does not give any more output
The bad news:
$ /opt/Adobe/
/opt/Adobe/
I guess that the startup script linked /opt/Adobe/
PDF still does not open with adobe reader in Firefox, now I only get a black screen, no message. I can only save PDF now. The original question is also about PDF in Firefox
Alternatives to Acrobat Reader:
1) Link to Evince: in Preferences - Applications - PDF Document - Action - Use Other fill in: /usr/bin/evince
2) PDF Viewer plugin for Mozilla: https:/
| Janine (redreactions) said : | #26 |
I still can't open any pdfs. It's been months now :(
| Jens Wießer (info-carbon4) said : | #27 |
I follow Post #24
and
sudo apt-get install ia32-libs
works for me
As a workaround you can use this to launch acroread from firefox:
* in Firefox go to Edit > Preferences > Applications
* search for PDF document and click on "use other..." next to it
* select the "acroread" executable from the folder where you installed Adobe Reader
* press Close
Adobe Reader should now be launched when you click on a PDF file.
Getting Adobe Reader inside Firefox (like a webpage) never worked though.
You need to launch it externally as I describe here.
Hope this helps anyone...
| qinmoons (qinmoons) said : | #29 |
To: Janine (redreactions)
I suggest you to:
ps -u usrname(your usrname)
If you see there's acroread running. Manually kill it and restart acroread.
ps -u $USER
is a universal command. the $USER bit will be replaced by the username. Using variables like $USER makes things a lot easier, especially in scripts
Can you help with this problem?
Provide an answer of your own, or ask Janine for more information if necessary.
