when i shut down laptop it doesn't completely shut down

Asked by darren mckenna on 2012-10-28

I'v just done a fresh install of 12.10 which i love but when i try and shut down my laptop from the menu top right of screen it starts to shut down but when the Ubuntu logo goes away the screen goes blank but back light and laptop stays awake with the fan still spinning.

I'm using a Toshiba equium a100-027 with 1gb of ram

This is my first experience of Ubuntu so be kind and simple with the answer.

thanks Darren

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Ubuntu acpi Edit question
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If you run:

sudo shutdown -h now

Does it turn off?

darren mckenna (irantheworld) said : #2

no open a termail window and typed "sudo shutdown-h now" nothing happend ?

darren mckenna (irantheworld) said : #3

The message says "shutdown: Need to be root"

sorry i typed it wrong last time forgot the space thanks

darren mckenna (irantheworld) said : #4

oh and it never shut down.

This may help.

If you run:

sudo modprobe -r snd_hda_intel

Do you get any errors? If not run:

sudo shutdown -h now

does it switch off ok?

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