No keyboard after suspend, even after hard reset in ubuntu 9.10

Asked by subatomics on 2012-07-05

Hello, all.

While I was using a Ubuntu 9.1 live CD, I put the computer (Toshiba Satellite C655) into standby. After I resumed, the keyboard stopped functioning, though the mouse (USB) still worked.

I decided to turn off the computer, but after Ubuntu shuts down, it asks you to press "enter" to actually turn the machine off. The keyboard was still dead, so I all I could do was use the on/off switch to power down the computer.

Now, when I try to boot the computer, nothing happens. Before this problem, I would see a menu asking me to select an OS (I had Windows 7 and Windows XP installed). I cannot use any emergency measures because I need to press F12 to boot from a CD, and the keyboard is *still* not working.

I tried removing the HD to force a boot from the CD, but it didn't work. I also tried to plug in a USB keyboard, which failed as well. Right now, I have no idea how to fix this. Any ideas?

Thanks.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu acpi Edit question
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Last query:
2012-07-10
Last reply:
2012-07-10

Can you give the output of:

lsb_release -a; uname -a; lsusb; lspci

Thanks

subatomics (a398ra834) said : #2

"Can you give the output of: lsb_release -a; uname -a; lsusb; lspci"

I'm not experienced with Linux, so I don't know what that means. If it requires typing, then I can't, since my keyboard doesn't respond. And if it requires booting into an OS, I can't, since my computer won't do that, either.

Are you using Ubuntu 9.10 (karmic)?

subatomics (a398ra834) said : #4

Yes, the live CD was 9.1 (karmic).

Karmic is EOL and not supported in any way. Please reinstall using Precise (Ubuntu 12.04). Not only is it the latest Ubuntu release but it is also LTS, giving support all the way up to 2017

Thanks

subatomics (a398ra834) said : #6

How am I supposed to install Ubuntu 12.04 without the ability to boot from a CD?

Boot from USB....

Can you help with this problem?

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