Please help! Internet cafe wireless connections not working.

Asked by lalimalina

Yesterday, I downloaded and installed Ubuntu 7.04 on my computer. I installed it so that it takes up the entire hard drive; Windows is no more. I have an entire set of Windows backup disks, but I hope not to need them.

One of my issues is that I do not have internet of my own. Instead, I take my laptop to various cafes and bookstores that have free wireless internet. With Windows, all I had to do was pull up my wireless network settings, and Windows would search for any available wireless networks then provide me with a list to choose from. Ignorantly, I assumed that Ubuntu would work the same way without really researching it.

I have tried using the troubleshooting guide, but frankly, I don't understand it. I am not computer savvy in the least -- I don't know what wireless routers and drivers and cards are, or how they work, or which ones I have, if I have any. I don't know how to find out. I tried entering one of the commands to find my wireless driver in a terminal, but did not understand any of the data that popped up. (I'm sorry, but the terminal will not let me scroll in either direction to see the command, and I cannot refind the webpage I got the command off of, so I'm not certain what command I used.)

I have tried going to System --> Administration --> Network. In the connections tab, the three items are Wireless Connection, Wired Connection, and Modem Connection. The checkbox by Wireless Connection has a dash (-) through it, instead of a checkmark like the box by Wired Connection. The Modem Connection also hac a dash through its checkbox. Underneath Wireless Connection, it says "Roaming mode enabled." (I have tried using my connection with roaming enabled and disabled.)

When I go to the properties for the wireless connection, it does not have a box to enable to connection. Thle only checkbox is to enable or disable to wireless network. When I enable the roaming mode, all my options go blank and unchangable. When the options are available, I do not know what to put in the boxes, since I do not have my own internet connection.

I have also tried clicking the network connection in the top right-hand corner of my screen and selecting the option "Connect to Other Wireless Network," then entering the name of the one wireless network I remember. It does not find the network. Sometimes it shows two circles with a blue line drawing a connection around them over and over, then reverts back to the picture of the two computers. Sometimes it shows a set of bars, much like the bars for cell phone service, but they are all blank, like there is no service, even though I know that it should be at full service for the wireless network in that location.

I am sorry I cannot provide more information. If you will let me know what other information will help, and how I can locate what you need, I will do my best to get it as soon as possible. I am having to drop by the library to use the internet here, but I will respond in as timely a fashion as possible.

Thanks in advance!

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Mathias Uebelacker (muebelacker) said :
#1

Hello.
if you are in cafe with a wlan network you should only left click on the network icon upper right, the select the network and connect. Did you try this?

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lalimalina (lalimalina) said :
#2

I have.. When my mouse hovers over the icon, it says "no network connection."j

When I click the icon, it does not list any networks.

This is even though I am inside the building with multiple free wireless networks, where I used to have full signal with Windows.

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doppely (doppely) said :
#3

That pretty much describes my experience with ubuntu. I have used windows forever and even understand most of what I need to do. However when it comes to linux and ubuntu, I am completely lost. I don't have internet of my own, either and simply used nearby wifi signals (of course with the consent of respective owners). I tried to switch to ubuntu but I eventually reverted back to windows because I can't deal with no internet for too long. I think mine was a problem with my onboard network card not being recognized. I believe that there are more people like me that would be willing to switch to ubuntu if only that hurdle was overcome.without internet, I wasn't even able to try and look up help on the internet, which is sad.
make sure everyone can use their wireless cards without hassle and you'll see more people switching because... why not!

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wendell (ichtuskeri) said :
#4

I have a similar problem although its at home, I just installed ubuntu 7.10 and it does not show any available networks, I entered my home network manually and now it is listed on the networks available but there is no signal, all the bars is blank. It't strange because I have not moved the computer and when I was running xp the signal strength was fine and I could connect to the internet. I'm gonna try and get it working but if not I just going to reinstall xp again.

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wendell (ichtuskeri) said :
#5

I have a similar problem although its at home, I just installed ubuntu 7.10 and it does not show any available networks, I entered my home network manually and now it is listed on the networks available but there is no signal, all the bars is blank. It't strange because I have not moved the computer and when I was running xp the signal strength was fine and I could connect to the internet. I'm gonna try and get it working but if not I just going to reinstall xp again.

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Jim Hutchinson (jphutch) said :
#6

The question you all need to address is whether or not your wifi chipset is support under Linux. If not, getting wifi to work will be a hassle and maybe impossible depending on your hardware. Windows works fine with your wifi because your hardware maker made sure you had the right drivers. If you don't have Linux drivers for your wifi blame your hardware maker. There is a nice troubleshooting guide. Take a look and see if you can identify where the problem lies and then report back.

https://help.ubuntu.com/community/WifiDocs/WirelessTroubleShootingGuide

Everyone but lalimalina should open their own ticket. That is how this system works - one ticket per person.

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