updated 9.10, now unable to boot system

Asked by katiemaynot on 2009-12-04

 Am running 9.10 version 15 (?). Upon booting up my system, I select which ubuntu I desire to run, see the ubuntu symbol, then I get a screen which has several boxes with a yellow triangle and an exclamation point. Unfortunately, I cant see what the message says because along with this strip of copied boxes, there are tons of lines running horizantly across the screen. I can see that there is an ok box which takes (all boxes) to another window which I again, am unable to decipher. Ugh! Help!

Question information

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Status:
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For:
Ubuntu Edit question
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Last query:
2009-12-05
Last reply:
2009-12-06
Benjamin Humphrey (humphreybc) said : #1

Looks like you've had an X graphics error when Ubuntu tries to start up your X server. What graphics card have you got, and what driver are you using?

katiemaynot (katiemaynot) said : #2

I finally got it so that i can read the error message. It says that I am
running in low graphics mode, and that my intel module is not being read.
How do I find out exactly which intel card Im using?

On Fri, Dec 4, 2009 at 11:07 PM, Benjamin Humphrey <
<email address hidden>> wrote:

> Your question #92882 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/92882
>
> Status: Open => Needs information
>
> Benjamin Humphrey requested for more information:
> Looks like you've had an X graphics error when Ubuntu tries to start up
> your X server. What graphics card have you got, and what driver are you
> using?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/92882
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Uwe Geuder (ubuntulp-ugeuder) said : #3

Have you tried to boot into recovery mode?

Depending on your grub settings you might need to press ESC within 3 seconds to get the grub menu. There select your newest kernel with the recovery option.

Of course you might also try older kernels (if there are any listed in the grub menu)

Uwe Geuder (ubuntulp-ugeuder) said : #4

> Depending on your grub settings you might need to press ESC within 3 seconds to get the grub menu.

Oops, 9.10 uses grub2.

In grub2 you have hold down SHIFT instead.

https://help.ubuntu.com/community/Grub2

katiemaynot (katiemaynot) said : #5

I have gotten to the recovery mode and tried to reconfigure my server and
now I still get the error window which tells me that ee was unable to load
intel module. i am currently viewing in low graphics mode, which apparently
means my desktop wont fit my laptop monitor.

On Sat, Dec 5, 2009 at 3:43 PM, Uwe Geuder <
<email address hidden>> wrote:

> Your question #92882 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/92882
>
> Uwe Geuder proposed the following answer:
> > Depending on your grub settings you might need to press ESC within 3
> seconds to get the grub menu.
>
> Oops, 9.10 uses grub2.
>
> In grub2 you have hold down SHIFT instead.
>
> https://help.ubuntu.com/community/Grub2
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/92882/+confirm?answer_id=3
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/92882
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Uwe Geuder (ubuntulp-ugeuder) said : #6

Can you enter single user mode / root shell from recovery mode? (I haven't been forced to do it for ages...)

Once you are in the shell, you could check the logs in /var/log

Files...
Xorg.0.log
syslog
messages
gdm/:0.log (probably not relevant, but you never know)

... might be interesting candidates.

Once you see exact error messages, try Google. Others might have had the same problem.

Or ask a new question here with an exact keyword in the subject line to attract thos who might know. "Unable to boot" is a bit misleading.
Booting refers more to the Linux kernel, but your kernel seems to boot nicely. I've understood you have more like a
X display driver issue.

Can you help with this problem?

Provide an answer of your own, or ask katiemaynot for more information if necessary.

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