Problems with booting and Internet connection with 9.10

Please tell have you installed them using Wubi...?

Booting from Ubuntu 8.04 can you provide the result of the

lspci

terminal command.

Thank you

Here is the result of "lspci:

ted@ted-desktop:~$ lspci
00:00.0 Host bridge: Intel Corporation 82975X Memory Controller Hub
00:01.0 PCI bridge: Intel Corporation 82975X PCI Express Root Port
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 01)
00:1c.4 PCI bridge: Intel Corporation 82801GR/GH/GHM (ICH7 Family) PCI Express Port 5 (rev 01)
00:1c.5 PCI bridge: Intel Corporation 82801GR/GH/GHM (ICH7 Family) PCI Express Port 6 (rev 01)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.2 SATA controller: Intel Corporation 82801GR/GH (ICH7 Family) SATA AHCI Controller (rev 01)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 01)
01:00.0 VGA compatible controller: ATI Technologies Inc R520GL [FireGL V7200] (Primary)
01:00.1 Display controller: ATI Technologies Inc R520GL [FireGL V7200] (Secondary)
04:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5754 Gigabit Ethernet PCI Express (rev 02)
05:02.0 FireWire (IEEE 1394): Agere Systems FW323 (rev 61)
05:04.0 Communication controller: Conexant HSF 56k Data/Fax Modem
ted@ted-desktop:~$

With respect to Wubi, no I wasn't aware of it and didn't use it. I just used the 9.10 CD, the installer recognised my other operating systems and I opted to have it install 9.10 along side them.

Regards, Ted

First of all, try pinging some other server also.
If you get the response, proceed as follows:-

open up network proxy settings.
           System->Preferences->Network Proxy

There, select Direct Internet connection.
Then, click on Apply system-wide button.
It should prompt you for your password, provide the password and try it now.

Hope this helps.

Regards, Abhishek

Mmm.. this time when I restarted 9.10, Network Tools won't accept www.ubuntu.com as a valid address and hence I can't get a ping result. Meanwhile eth0 shows as being active. I tried Abhishek's suggestion but without improvement.

Ted

oh...so you are using the Network Tools daemon?
Can you please try pinging via a shell(terminal)?
The syntax is:-
           ping www.google.com
Press Ctrl+C to break the loop, else it will keep on going forever.

Let me know what do you see.

Abhishek

Abhishek

Using the terminal I get this result

ping: unknown host www.google.com

Regards, Ted

Using the manual option, the "Active Network Connections" dialogue for 9.10 is now exactly the same as the dialogue for "Active Connection Information" for 8.04.

8.04 works perfectly.

For 9.10 "Network Tools",delivers a satisfactory "ping" on www.ubuntu.com network address but neither F/Fox browser nor Update Manager can get a satisfactory Internet connection.

In the course of taking screen shots inside 9.10 I discovered a small bug (applications/accessories/take screenshot doesn't deliver a "save screenshot" screen whereas alt-print screen does) but given the fundamental importance of an Internet connection, another one here seems most unlikely.

The only other possibility seems to be the 9.10 installation was corrupted and hence needs to be reinstalled.

As I have 8.04 and Vista also installed (I use 8.04 all the time and Vista occasionally - but for some vital legacy apps - and I don't want to foul up either) and a reinstall presumably will involve the use of Gparted, I would much appreciate some expert guidance before starting.

Ted

If you are worried about the partitioning procedure, you got the wrong reason to be worried about.
I am telling this because Gparted and its usage is very very easy.
Please tell me the trouble that you face while using gparted so that I can help you further.

Abhishek

Abhishek

Thanks for the reassurance.

I just want to remove 9.10 so that I can have another attempt at installing it (and hopefully this time it will work properly). But I don't want to foul up 8.04 and Vista in the process.

My PC has three hard drives. Viewing the disc structure with Gparted it seems:
sda - is formatted ntfs and contains Vista
sdb - contains sdb1 (ntfs), sdb2 (extended), sdb5 (ext3), sdb9 (ext3), sdb11 (ext3), sdb12 (linux-swap), sdb10 (linux-swap), sdb7 (ext3), sdb8 (linux-swap), sdb6 (linux-swap).
sdc - is formatted ntfs and contains my backup files.

When using 8.04 and Gparted, sdb1 has an orange triangle with exclamation mark next to it. sdb2, sdb5 and sdb6 have a keys icon next to them. I assume all four are being used (or reserved for use) by 8.04 while the remaining partitions contain 9.10 and the remains of my earlier (unsuccessful) attempt to get 9.04 to work correctly (for 9.04 no problem with internet connexion but big problem with screen drivers).

It seems to me that I should clean up sdb before proceeding. Should I reformat the unused (by 8.04) partitions to clean them up before deleting them? Should I do this before attempting to reinstall 9.10 using the "side by side" feature of the installer?

Thanks for your help

Ted

Problem solved. I upgraded the router firmware and hey presto 9.10 is working properly.
Thanks

Ted