cant even boot up

Asked by John Atwell Rasmussen on 2009-11-22

Installed ubuntu parallel to Windows XP; then at restart get GRUB load error; then system gives me a "dos" command prompt, which I have absolutely no idea what to do with it. pushing enter gives me the command prompt again. run, exit are not recognized as commands. the only way that i can get on the internet is to use this look at it before installing program, which works fine, but I would really like to access my documents etc. thank you for the corrupt program which is going to cost me a lot of money to replace my computer system.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
Johan van der Lingen
Solved:
2009-11-23
Last query:
2009-11-23
Last reply:
2009-11-23

This question was originally filed as bug #486776.

Philip Muškovac (yofel) said : #1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

David Jones (dj) said : #2

  Have you tried removing ubuntu in add and remove then reinstalling ?

David

in TN

I could not get that far, so I tried installing without running parallel with windows, that works fine; just can't use some programs now as they will not run on gnulinux, that is why i wanted to save windows. so the problem is that gnulinux will not install alongside windows xp home edition.

john

Hello John,

Could you be a bit more specific about the grub error:
- Does it return an error code? (which number)
- When do you get this error? (upon starting windows or ubuntu?)

If you can start ubuntu, could you start a console and post the output of these commands:

$ df -Thl (in which the last option is a small "L"; this shows partition setup)
$ cat /boot/grub/grub.cfg | grep menuentry (this shows the entries in GRUB)

Hello John,

Could you be a bit more specific about the grub error:
- Does it return an error code? (which number)
- When do you get this error? (upon starting windows or ubuntu?)

If you can start ubuntu, could you start a console and post the output of these commands:

$ df -Thl (in which the last option is a small "L"; this shows partition setup)
$ cat /boot/grub/grub.cfg | grep menuentry (this shows the entries in GRUB)

Thanks Johan van der Lingen, that solved my question.

John, is it really solved or is it marked 'solved' by mistake? (as I didn't actually give an answer, merely asking for information?)

the only way that i could get my computer to do anything was to lauch
ubuntu from the disc and then install it erasing windows, it would not
install parallel, and i could not do anything as the "grub" would not
load, so i could not operate the computer at all. Now i am using
gnulinux as my operating system and have no way to operate some
programs that I needed, but will only work on windows. I like ubuntu,
but needed it to run parallel and give the the use of windows for some
very special programs that I had, that are now worthless. so my
question no longer mattered, so i marked it solved so y'all would not
worry about this old man, and his problem.

john

On 11/23/09, Johan van der Lingen <email address hidden> wrote:
> Your question #91329 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/91329
>
> Johan van der Lingen posted a new comment:
> John, is it really solved or is it marked 'solved' by mistake? (as I
> didn't actually give an answer, merely asking for information?)
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

--
John Atwell Rasmussen, Ph.D., AJP
Saxa Loquntur
Geologist and Gemologist
Rasmussen Gems and Jewelry
Web: www.rasmussengems.com
Blog: http://rasmussengems.ganoksin.com/blogs/

OK, we'll regard this one as closed. However, you might want to open another support question to ask around if people know an alternative for your applications (unless they are custom built).
You might even be able to run some Windows applications under Wine. Please search the AppDatabase on http://www.winehq.org