Copy of Trash folder in IMAP on Evolution Mail cannot be deleted

Asked by Marcus in Toronto

This is weird and it maybe a stupid error on my part but its driving me crazy try to fix it.
As a breakdown I'm using:

Ubuntu 9.10 the Karmic Koala on a Dell 700m laptop with Evolution 2.28.1

I may have copied the local trash folder into my IMAP accounts folder and now can't delete it.
I have gone into my Gmail Apps email web interface and it is not there. I try to right click on that folder in Evolution to delete it but it is not an option.

I have deleted the account and recreated it to no avail. Even reinstalled the OS (just started using it so wasn't a big deal).

The trash folder icon is the same on the local "on my computer" account as it is on my IMAP email account so it looks like a copy of it.

Any help would be great!

Thanks,

Marcus

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C de-Avillez
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C de-Avillez (hggdh2) said :
#1

Hi Marcus,

I am not sure, but I think this may end up not being an issue at all. IMAPs *also* have a trash folder, maintained by Evolution. The icon is the same as the local account folders.

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Marcus in Toronto (marcus-anchorline) said :
#2

Hi there,

Thanks for your quick reply.
Not sure if I explained it properly so I've attached a screen shot to
illustrate. Hope that helps :-)
At the top you can see the local trash folder and near the bottom you
can also see what appears to be a copy of it in my IMAPed email account.
I use Google apps email and within that folder called Gmail there are
also the folders:

All Mail
Drafts
Sent Mail
Spam
Starred
Trash (no icon just the standard folder icon)

Looking at the web interface for my mail the trash folder (with icon)
does not exist but all the other folders do.

Any ideas?

Cheers,

Marcus

On Fri, 2009-11-06 at 23:24 +0000, C de-Avillez wrote:
> Your question #88888 on Ubuntu changed:
> https://answers.edge.launchpad.net/ubuntu/+question/88888
>
> Status: Open => Answered
>
> C de-Avillez proposed the following answer:
> Hi Marcus,
>
> I am not sure, but I think this may end up not being an issue at all.
> IMAPs *also* have a trash folder, maintained by Evolution. The icon is
> the same as the local account folders.
>

Revision history for this message
Marcus in Toronto (marcus-anchorline) said :
#3

Guess I couldn't attach a screen shot to the post :-) Oops.

Revision history for this message
Best C de-Avillez (hggdh2) said :
#4

(Marcus emailed me directly the picture)

On Sat, 2009-11-07 at 11:00 -0500, Marcus wrote:
Here it is,
>
> Thanks very much for looking :-)
>

Yes, the trash icon you see there is the one Evolution creates to show emails that have been deleted from this provider (here, the provider is a specific IMAP account).

The IMAP server itself will not have such an folder usually. When the IMAP does have it (or another email client (e.g. claws-mail) creates it, you will see *two* trash folders: one with the icon you see now, and one with the standard Evolution folder icon. In this case, expunging (i.e., rigth-clicking on the Evo trash folder, and selecting "Empty trash" will only clean up Evolution's trash folder; the other trash folder is considered by Evo as being a "standard" folder.

I hope this explanation does actually explain, and not confuse you more ;-), but please do not hesitate in asking more questions if needed.

I am copying this to the Launchpad question you opened on the hope that this helps somebody else.

Cheers,

Revision history for this message
Marcus in Toronto (marcus-anchorline) said :
#5

Thanks C de-Avillez, that solved my question.

Revision history for this message
Marcus in Toronto (marcus-anchorline) said :
#6

That makes it very clear!
Thanks again so very much for you help.
Its people like you that make Ubuntu great!

Cheers!

M