can't connect to the internet with the usb modem sagem F@st 800. PLEASE HELP ME

Hello,

Please don't use caps in a question as it is considered screaming.
It is also considered bad behaviour to submit the same question multiple times.

That being said, you can find more information on installing your usb modem here:
https://help.ubuntu.com/community/UsbAdslModem/ueagle-atm

hi.i am really sorry about the caps. i didn't know it really. thank you for informing me about this. moreover, i am new here and i didn't know that we can't submit the same question multiple times. thanks for your answer. i knew this link but i have a problem with the "tar -xvz..." code .i wrote this in terminal and it gave me back errors.

Can you paste the errors you received ?

hi again here are the errors :
tar: ueagle-data-1.1.tar.gz: Cannot open: No such file or directory
tar: Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error exit delayed from previous errors

do they help you?

It means it cannot find the "ueagle-data-1.1.tar.gz" file
Did you followed the instructions and put this file in your home folder ?

If you put this file on your desktop, then you need to type this in the terminal before the other commands:
cd ~/Desktop

yes i put it in my home folder and i don;t know why it shows this error

There is only 2 possibilities:

1. The file is not in your home folder ( /home/your_user_name )
2. Your terminal is not in the correct folder. the command "pwd" should return "/home/your_user_name

(replace your_user_name by your own user name)

You can find where you put the file with the "find" command, please run the following command and report the result here:
find /home -name "*eagle*"

ok!!!give me some minutes please!thanks a lot!

it tells me again no such file or directory.

Did you rename the file you downloaded and transfered on your computer ?

Can you please run those 2 commands in a terminal and report the output here:
pwd
find /home -name "*eagle*"

Example:

leszek@leszek-desktop:~$ pwd
/home/leszek
leszek@leszek-desktop:~$ find /home -name "*eagle*"
leszek@leszek-desktop:~$

mariela@mariela-laptop:~$ pwd
/home/mariela
mariela@mariela-laptop:~$ find /home -name "*eagle*"
/home/mariela/mariela/ueagle-data-1.1.tar.gz
/home/mariela/mariela/ueagle-data-1.1.tar.gz/eagleIII.fw
/home/mariela/mariela/ueagle-data-1.1.tar.gz/eagleII.fw
/home/mariela/mariela/ueagle-data-1.1.tar.gz/eagleI.fw

Ok

So your terminal is in the /home/mariela folder and your file is in /home/mariela/mariela folder

You first need to tell the terminal you want to go to the folder where your file is with the command "cd mariela"

The correct commands are then:

cd mariela
tar -xvzf ueagle-data-1.1.tar.gz
sudo mkdir /lib/firmware/ueagle-atm
cd ueagle-data-1.1/
sudo cp -a * /lib/firmware/ueagle-atm

If you don't know this, each of the commands beginning with sudo will ask for your password.
When you type your password, nothing is shown not even stars (***) , just type your password and enter

OK! and then?after all these?

a ok i understood thanks!!i hope these to work..!!!

Follow the steps on this page I sent from step 5:
https://help.ubuntu.com/community/UsbAdslModem/ueagle-atm#head-f9396450dafac559fbc92f1da60c371dedcae10e

i can't believe this.everything was ok until this...
mariela@mariela-laptop:~/mariela/ueagle-data-1.1$ sudo cp -a* /lib/firmware/ueagle-atm
cp: invalid option -- *
Try `cp --help' for more information.

i am really sorry for disturbing you again
what's wrong with this now?

You made an error in the command, there is a space between the 'a' and the '*'

i would prefer to sent you from my ubuntu...but unfortunatelly...the leds are on but the browser can;t make the connection...i'll try again another day..really thanks for everything

i did it finally last night abd after this llllooooong effort the result was "device not found".

Hello again,

I will need more information to help you.

What did you do ?
Where did you received this error ?
Did you followed the instructions here : https://help.ubuntu.com/community/UsbAdslModem/ueagle-atm#head-1d5fc52bb036fc5c0eb798530b7f0403911d9f23

What is in your /etc/ppp/peers/ueagle-atm file ?
Please type the following command in a terminal and report the result here:
cat /etc/ppp/peers/ueagle-atm

In which country do you live and what is your internet provider ?

hi again!!! i did all the steps refered in the link you gave to me.exactly the same. and in the last step to launch the connection type (the lights were on): i typed the command pon ueagle-atm and it wrote (i don't remember exactly) so loaded.i waited 10 seconds and then i tried to connect to inernet but nothing.. and then appeared in the terminal"device not found".i am from greece and my internet provider is otenet.moreover, when i typed the previous command you told me to type, the result was :
mariela@mariela-laptop:~$ cat /etc/ppp/peers/ueagle-atm
user "<email address hidden>"
plugin pppoatm.so 8.35
noipdefault
usepeerdns
defaultroute
persist
noauth

Are you sure that you didn't confuse your internet username and your email address ?

Please type the following commands in a terminal and report the result here:

ls /lib/firmware/ueagle-atm
ifconfig
lsmod
pon ueagle-atm
ifconfig
tail -n 100 /var/log/messages

mariela@mariela-laptop:~$ ls /lib/firmware/ueagle-atm
930-fpga.bin CMVeiWO.bin CMVepFR10.bin DSP9p.bin eagleIII.fw
adi930.fw CMVep.bin CMVepFR.bin DSPei.bin ueagle-data-1.1
CMV9i.bin CMVepES03.bin CMVepIT.bin DSPep.bin ueagle-data-1.1.tar.gz
CMV9p.bin CMVepES.bin CMVepWO.bin eagleI.fw
CMVei.bin CMVepFR04.bin DSP9i.bin eagleII.fw
mariela@mariela-laptop:~$ ifconfig
eth0 Link encap:Ethernet HWaddr 00:16:D4:56:F6:E0
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
          Interrupt:18

eth1 Link encap:Ethernet HWaddr 00:18:DE:75:17:BA
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:8 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
          Interrupt:19 Memory:d2100000-d2100fff

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:18 errors:0 dropped:0 overruns:0 frame:0
          TX packets:18 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:1284 (1.2 KiB) TX bytes:1284 (1.2 KiB)

mariela@mariela-laptop:~$ pon ueagle-atm
Plugin pppoatm.so loaded.
mariela@mariela-laptop:~$ ifconfig
eth0 Link encap:Ethernet HWaddr 00:16:D4:56:F6:E0
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
          Interrupt:18

eth1 Link encap:Ethernet HWaddr 00:18:DE:75:17:BA
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:8 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
          Interrupt:19 Memory:d2100000-d2100fff

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:18 errors:0 dropped:0 overruns:0 frame:0
          TX packets:18 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:1284 (1.2 KiB) TX bytes:1284 (1.2 KiB)

mariela@mariela-laptop:~$ tail -n 100 /var/log/messages
Jun 13 19:21:03 mariela-laptop kernel: [ 14.176000] SCSI device sdb: 2007040 512-byte hdwr sectors (1028 MB)
Jun 13 19:21:03 mariela-laptop kernel: [ 14.176000] sdb: Write Protect is off
Jun 13 19:21:03 mariela-laptop kernel: [ 14.176000] sdb: sdb1
Jun 13 19:21:03 mariela-laptop kernel: [ 14.176000] sd 2:0:0:0: Attached scsi removable disk sdb
Jun 13 19:21:03 mariela-laptop kernel: [ 14.176000] sd 2:0:0:0: Attached scsi generic sg2 type 0
Jun 13 19:21:03 mariela-laptop kernel: [ 18.080000] pci_hotplug: PCI Hot Plug PCI Core version: 0.5
Jun 13 19:21:03 mariela-laptop kernel: [ 18.084000] shpchp: Standard Hot Plug PCI Controller Driver version: 0.4
Jun 13 19:21:03 mariela-laptop kernel: [ 18.276000] iTCO_vendor_support: vendor-support=0
Jun 13 19:21:03 mariela-laptop kernel: [ 18.280000] iTCO_wdt: Intel TCO WatchDog Timer Driver v1.01 (11-Nov-2006)
Jun 13 19:21:03 mariela-laptop kernel: [ 18.280000] iTCO_wdt: Found a ICH7-M TCO device (Version=2, TCOBASE=0x1060)
Jun 13 19:21:03 mariela-laptop kernel: [ 18.280000] iTCO_wdt: initialized. heartbeat=30 sec (nowayout=0)
Jun 13 19:21:03 mariela-laptop kernel: [ 18.360000] NET: Registered protocol family 17
Jun 13 19:21:03 mariela-laptop kernel: [ 18.520000] Linux agpgart interface v0.102 (c) Dave Jones
Jun 13 19:21:03 mariela-laptop kernel: [ 18.544000] agpgart: Detected an Intel 945GM Chipset.
Jun 13 19:21:03 mariela-laptop kernel: [ 18.568000] agpgart: AGP aperture is 256M @ 0x0
Jun 13 19:21:03 mariela-laptop kernel: [ 19.092000] sdhci: Secure Digital Host Controller Interface driver
Jun 13 19:21:03 mariela-laptop kernel: [ 19.092000] sdhci: Copyright(c) Pierre Ossman
Jun 13 19:21:03 mariela-laptop kernel: [ 19.092000] sdhci: SDHCI controller found at 0000:06:04.2 [1524:0550] (rev 1)
Jun 13 19:21:03 mariela-laptop kernel: [ 19.092000] PCI: Enabling device 0000:06:04.2 (0000 -> 0002)
Jun 13 19:21:03 mariela-laptop kernel: [ 19.092000] ACPI: PCI Interrupt 0000:06:04.2[B] -> GSI 17 (level, low) -> IRQ 17
Jun 13 19:21:03 mariela-laptop kernel: [ 19.092000] mmc0: SDHCI at 0xd2201c00 irq 17 DMA
Jun 13 19:21:03 mariela-laptop kernel: [ 19.344000] Yenta: CardBus bridge found at 0000:06:04.0 [1025:0090]
Jun 13 19:21:03 mariela-laptop kernel: [ 19.344000] Yenta: Using CSCINT to route CSC interrupts to PCI
Jun 13 19:21:03 mariela-laptop kernel: [ 19.344000] Yenta: Routing CardBus interrupts to PCI
Jun 13 19:21:03 mariela-laptop kernel: [ 19.344000] Yenta TI: socket 0000:06:04.0, mfunc 0x90501212, devctl 0x44
Jun 13 19:21:03 mariela-laptop kernel: [ 19.400000] NET: Registered protocol family 23
Jun 13 19:21:03 mariela-laptop kernel: [ 19.408000] Linux video capture interface: v2.00
Jun 13 19:21:03 mariela-laptop kernel: [ 19.448000] ieee80211: 802.11 data/management/control stack, git-1.1.13
Jun 13 19:21:03 mariela-laptop kernel: [ 19.448000] ieee80211: Copyright (C) 2004-2005 Intel Corporation <email address hidden>
Jun 13 19:21:03 mariela-laptop kernel: [ 19.576000] Yenta: ISA IRQ mask 0x0cf8, PCI irq 16
Jun 13 19:21:03 mariela-laptop kernel: [ 19.576000] Socket status: 30000006
Jun 13 19:21:03 mariela-laptop kernel: [ 19.576000] Yenta: Raising subordinate bus# of parent bus (#06) from #07 to #0a
Jun 13 19:21:03 mariela-laptop kernel: [ 19.576000] pcmcia: parent PCI bridge I/O window: 0x3000 - 0x3fff
Jun 13 19:21:03 mariela-laptop kernel: [ 19.576000] cs: IO port probe 0x3000-0x3fff: clean.
Jun 13 19:21:03 mariela-laptop kernel: [ 19.576000] pcmcia: parent PCI bridge Memory window: 0xd2200000 - 0xd22fffff
Jun 13 19:21:03 mariela-laptop kernel: [ 19.576000] pcmcia: parent PCI bridge Memory window: 0x88000000 - 0x8bffffff
Jun 13 19:21:03 mariela-laptop kernel: [ 19.588000] ubuntu/media/gspcav1/gspca_core.c: USB SPCA5XX camera found.(VC0321)
Jun 13 19:21:03 mariela-laptop kernel: [ 19.604000] ipw3945: Intel(R) PRO/Wireless 3945 Network Connection driver for Linux, 1.2.0mp
Jun 13 19:21:03 mariela-laptop kernel: [ 19.604000] ipw3945: Copyright(c) 2003-2006 Intel Corporation
Jun 13 19:21:03 mariela-laptop kernel: [ 19.604000] ACPI: PCI Interrupt 0000:05:00.0[A] -> GSI 19 (level, low) -> IRQ 19
Jun 13 19:21:03 mariela-laptop kernel: [ 19.608000] ipw3945: Detected Intel PRO/Wireless 3945ABG Network Connection
Jun 13 19:21:03 mariela-laptop kernel: [ 19.816000] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> IRQ 22
Jun 13 19:21:03 mariela-laptop kernel: [ 19.820000] usbcore: registered new interface driver gspca
Jun 13 19:21:03 mariela-laptop kernel: [ 19.820000] ubuntu/media/gspcav1/gspca_core.c: gspca driver 01.00.12 registered
Jun 13 19:21:03 mariela-laptop kernel: [ 19.836000] Synaptics Touchpad, model: 1, fw: 6.2, id: 0x12a0b1, caps: 0xa04713/0x204000
Jun 13 19:21:03 mariela-laptop kernel: [ 19.868000] input: SynPS/2 Synaptics TouchPad as /class/input/input2
Jun 13 19:21:03 mariela-laptop kernel: [ 19.916000] cs: IO port probe 0x100-0x3af: excluding 0x230-0x237
Jun 13 19:21:03 mariela-laptop kernel: [ 19.920000] cs: IO port probe 0x3e0-0x4ff: excluding 0x4d0-0x4d7
Jun 13 19:21:03 mariela-laptop kernel: [ 19.920000] cs: IO port probe 0x820-0x8ff: clean.
Jun 13 19:21:03 mariela-laptop kernel: [ 19.920000] cs: IO port probe 0xc00-0xcf7: clean.
Jun 13 19:21:03 mariela-laptop kernel: [ 19.920000] cs: IO port probe 0xa00-0xaff: clean.
Jun 13 19:21:03 mariela-laptop kernel: [ 20.388000] fuse init (API version 7.8)
Jun 13 19:21:03 mariela-laptop kernel: [ 20.460000] lp: driver loaded but no devices found
Jun 13 19:21:03 mariela-laptop kernel: [ 20.532000] Adding 2104472k swap on /dev/disk/by-uuid/23e872b1-492a-429e-97a8-ebc68eca6f14. Priority:-1 extents:1 across:2104472k
Jun 13 19:21:03 mariela-laptop kernel: [ 20.704000] EXT3 FS on sda6, internal journal
Jun 13 19:21:03 mariela-laptop kernel: [ 21.216000] hda_intel: azx_get_response timeout, switching to polling mode...
Jun 13 19:21:03 mariela-laptop kernel: [ 21.508000] ipw3945: Detected geography ABG (13 802.11bg channels, 23 802.11a channels)
Jun 13 19:21:03 mariela-laptop kernel: [ 60.464000] NET: Registered protocol family 10
Jun 13 19:21:03 mariela-laptop kernel: [ 60.464000] lo: Disabled Privacy Extensions
Jun 13 19:21:03 mariela-laptop kernel: [ 60.464000] ADDRCONF(NETDEV_UP): eth0: link is not ready
Jun 13 19:21:03 mariela-laptop kernel: [ 60.464000] ADDRCONF(NETDEV_UP): eth1: link is not ready
Jun 13 19:21:03 mariela-laptop kernel: [ 123.496000] ACPI: Video Device [VGA] (multi-head: yes rom: no post: no)
Jun 13 19:21:03 mariela-laptop kernel: [ 123.496000] ACPI: Video Device [GFX0] (multi-head: yes rom: no post: no)
Jun 13 19:21:03 mariela-laptop kernel: [ 123.640000] ACPI: Battery Slot [BAT1] (battery present)
Jun 13 19:21:03 mariela-laptop kernel: [ 123.880000] ACPI: AC Adapter [ACAD] (on-line)
Jun 13 19:21:03 mariela-laptop kernel: [ 123.896000] Using specific hotkey driver
Jun 13 19:21:03 mariela-laptop kernel: [ 123.936000] No dock devices found.
Jun 13 19:21:03 mariela-laptop kernel: [ 123.972000] input: Power Button (FF) as /class/input/input3
Jun 13 19:21:03 mariela-laptop kernel: [ 123.972000] ACPI: Power Button (FF) [PWRF]
Jun 13 19:21:03 mariela-laptop kernel: [ 123.972000] input: Lid Switch as /class/input/input4
Jun 13 19:21:03 mariela-laptop kernel: [ 123.972000] ACPI: Lid Switch [LID]
Jun 13 19:21:03 mariela-laptop kernel: [ 123.972000] input: Sleep Button (CM) as /class/input/input5
Jun 13 19:21:03 mariela-laptop kernel: [ 123.972000] ACPI: Sleep Button (CM) [SLPB]
Jun 13 19:21:03 mariela-laptop kernel: [ 123.972000] input: Power Button (CM) as /class/input/input6
Jun 13 19:21:03 mariela-laptop kernel: [ 123.972000] ACPI: Power Button (CM) [PWRB]
Jun 13 19:21:03 mariela-laptop kernel: [ 124.248000] pcc_acpi: loading...
Jun 13 19:21:06 mariela-laptop dhcdbd: Started up.
Jun 13 19:21:07 mariela-laptop kernel: [ 128.980000] ppdev: user-space parallel port driver
Jun 13 19:21:07 mariela-laptop hpiod: 1.7.3 accepting connections at 2208...
Jun 13 19:21:08 mariela-laptop kernel: [ 130.160000] apm: BIOS not found.
Jun 13 19:21:08 mariela-laptop kernel: [ 130.360000] Bluetooth: Core ver 2.11
Jun 13 19:21:08 mariela-laptop kernel: [ 130.360000] NET: Registered protocol family 31
Jun 13 19:21:08 mariela-laptop kernel: [ 130.360000] Bluetooth: HCI device and connection manager initialized
Jun 13 19:21:08 mariela-laptop kernel: [ 130.360000] Bluetooth: HCI socket layer initialized
Jun 13 19:21:08 mariela-laptop kernel: [ 130.372000] Bluetooth: L2CAP ver 2.8
Jun 13 19:21:08 mariela-laptop kernel: [ 130.372000] Bluetooth: L2CAP socket layer initialized
Jun 13 19:21:08 mariela-laptop kernel: [ 130.584000] Bluetooth: RFCOMM socket layer initialized
Jun 13 19:21:08 mariela-laptop kernel: [ 130.584000] Bluetooth: RFCOMM TTY layer initialized
Jun 13 19:21:08 mariela-laptop kernel: [ 130.584000] Bluetooth: RFCOMM ver 1.8
Jun 13 19:22:14 mariela-laptop gconfd (mariela-5821): starting (version 2.18.0.1), pid 5821 user 'mariela'
Jun 13 19:22:14 mariela-laptop gconfd (mariela-5821): Resolved address "xml:readonly:/etc/gconf/gconf.xml.mandatory" to a read-only configuration source at position 0
Jun 13 19:22:14 mariela-laptop gconfd (mariela-5821): Resolved address "xml:readwrite:/home/mariela/.gconf" to a writable configuration source at position 1
Jun 13 19:22:14 mariela-laptop gconfd (mariela-5821): Resolved address "xml:readonly:/etc/gconf/gconf.xml.defaults" to a read-only configuration source at position 2
Jun 13 19:22:14 mariela-laptop gconfd (mariela-5821): Resolved address "xml:readonly:/var/lib/gconf/debian.defaults" to a read-only configuration source at position 3
Jun 13 19:22:14 mariela-laptop gconfd (mariela-5821): Resolved address "xml:readonly:/var/lib/gconf/defaults" to a read-only configuration source at position 4
Jun 13 19:22:18 mariela-laptop gconfd (mariela-5821): Resolved address "xml:readwrite:/home/mariela/.gconf" to a writable configuration source at position 0
Jun 13 19:24:13 mariela-laptop pppd[6065]: Plugin pppoatm.so loaded.
Jun 13 19:24:13 mariela-laptop pppd[6077]: pppd 2.4.4 started by mariela, uid 1000
Jun 13 19:24:13 mariela-laptop kernel: [ 315.372000] PPP generic driver version 2.4.2
Jun 13 19:24:13 mariela-laptop pppd[6077]: Exit.
mariela@mariela-laptop:~$

Hmm,
What is the ouput of this command:
plog

Ii am really sorry for the delay.i wrote the command plog you told me and there was no output :
mariela@mariela-laptop:~$ plog
mariela@mariela-laptop:~$

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