Ubuntu

Unrecognized flash drive and REQUEST

Asked by Len B

My operating system is Ubuntu Studio using Ubuntu 23.10. The large USB flash drive I have recently purchased is not recognized by Ubuntu. Using the command line tools dmesg and smartctl I have found that the issue is that Ubuntu does not recognize the flash drive's bridge. Using the same hardware (ie dual-boot laptop), Windows easily recognized it. Partitioning, formatting and copying a file to the flash drive using Windows 10 did not make the flash drive recognizable to Ubuntu. Please add the USB bridge's chipset from the following vendor and product(s) to Ubuntu so these flash drives can be recogznized.

Vendor: Integrated Technology Express, Inc
Product: Chipsbank CBM2199 Flash Drive (aka UDisk)

Thanks!

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Bernard Stafford (bernard010) said (last edit ): 		#1

The flash drive is most likely formatted as ntfs, which is windows file system.
Reformat the flash drive to fat32 or ext4. FAT32 is compatible with Linux and windows.

https://www.wikihow.com/Format-a-USB-Flash-Drive-in-Ubuntu

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Len B (ggbroo) said : 		#2

Hi, bernard010:
I have tried ext4 and exFAT in addition to ntfs. None of them work. The error points to the flash drive's bridge. The drive can be read and written in Windows and Android using exFAT. Just not in Ubuntu 23.10.

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Len B (ggbroo) said : 		#3

Unresolved.

Revision history for this message
Bernard Stafford (bernard010) said (last edit ): 		#4

Try the FAT32 format for your flash drive.
Most manufactures use FAT32 when it is new.
Try using a different flash drive on your Ubuntu just to test the flash drive is good.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#5

Boot with the device unplugged and run:

sudo lsusb

Plug the device in, wait a few seconds then run:

lsb_release -a; uname -a; dmesg | tail; lsusb; sudo parted -l

What is the full output please?

Revision history for this message
Len B (ggbroo) said : 		#6

Below is the full output. I have enclosed the specific device in asterisks. Though I used parted to format the flash drive as FAT32, for some reason parted does not show the fs after unplugging and reinserting the flash drive.

Thanks!

root@lenb-alienware15r2:/home/lenb# lsusb
Bus 002 Device 004: ID 05e3:0626 Genesys Logic, Inc. Hub
Bus 002 Device 003: ID 05e3:0625 Genesys Logic, Inc. USB3.2 Hub
Bus 002 Device 002: ID 0bc2:331a Seagate RSS LLC Desktop HDD 5TB (ST5000DM000)
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 0c45:6708 Microdia Integrated_Webcam_FHD
Bus 001 Device 005: ID 0cf3:e301 Qualcomm Atheros Communications
Bus 001 Device 003: ID 187c:0528 Alienware Corporation AW1517
Bus 001 Device 006: ID 056e:00fe Elecom Co., Ltd M-DT1URBK or M-DT2URBK DEFT Optical TrackBall
Bus 001 Device 004: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

root@lenb-alienware15r2:/home/lenb# lsb_release -a; uname -a; dmesg | tail; lsusb; parted -l
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 23.10
Release: 23.10
Codename: mantic

Linux lenb-alienware15r2 6.2.0-1007-lowlatency #7-Ubuntu SMP PREEMPT_DYNAMIC Fri Jun 23 15:37:39 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

*********************
[73970.513113] sd 4:0:0:0: [sdd] tag#0 Sense Key : Illegal Request [current]
[73970.513117] sd 4:0:0:0: [sdd] tag#0 Add. Sense: Logical block address out of range
[73970.513120] sd 4:0:0:0: [sdd] tag#0 CDB: Read(10) 28 00 f4 23 ff e0 00 00 01 00
[73970.513122] critical target error, dev sdd, sector 32767999744 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 2
[73970.513598] sd 4:0:0:0: [sdd] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s
[73970.513603] sd 4:0:0:0: [sdd] tag#0 Sense Key : Illegal Request [current]
[73970.513606] sd 4:0:0:0: [sdd] tag#0 Add. Sense: Logical block address out of range
[73970.513609] sd 4:0:0:0: [sdd] tag#0 CDB: Read(10) 28 00 f4 23 ff e0 00 00 01 00
[73970.513611] critical target error, dev sdd, sector 32767999744 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 2
[73970.513616] Buffer I/O error on dev sdd1, logical block 4095999712, async page read
*********************

Bus 002 Device 004: ID 05e3:0626 Genesys Logic, Inc. Hub
Bus 002 Device 003: ID 05e3:0625 Genesys Logic, Inc. USB3.2 Hub
Bus 002 Device 002: ID 0bc2:331a Seagate RSS LLC Desktop HDD 5TB (ST5000DM000)
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

*********************
Bus 001 Device 017: ID 048d:1234 Integrated Technology Express, Inc. Chipsbank CBM2199 Flash Drive
*********************

Bus 001 Device 007: ID 0c45:6708 Microdia Integrated_Webcam_FHD
Bus 001 Device 005: ID 0cf3:e301 Qualcomm Atheros Communications
Bus 001 Device 003: ID 187c:0528 Alienware Corporation AW1517
Bus 001 Device 006: ID 056e:00fe Elecom Co., Ltd M-DT1URBK or M-DT2URBK DEFT Optical TrackBall
Bus 001 Device 004: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Model: ATA PNY CS900 240GB (scsi)
Disk /dev/sda: 240GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt
Disk Flags:

Number Start End Size File system Name Flags
 2 1049kB 9437kB 8389kB bios_grub
 1 9437kB 144MB 134MB fat32 boot, esp
 3 144MB 10.0GB 9899MB ext4
 4 10.0GB 240GB 230GB ext4

Model: ATA SK hynix SC308 S (scsi)
Disk /dev/sdb: 256GB
Sector size (logical/physical): 512B/4096B
Partition Table: gpt
Disk Flags:

Number Start End Size File system Name Flags
 1 17.4kB 16.8MB 16.8MB Microsoft reserved partition msftres
 2 16.8MB 256GB 256GB ntfs Basic data partition msftdata

Model: Seagate Expansion Desk (scsi)
Disk /dev/sdc: 5001GB
Sector size (logical/physical): 512B/4096B
Partition Table: gpt
Disk Flags:

Number Start End Size File system Name Flags
 1 17.4kB 134MB 134MB Microsoft reserved partition msftres
 2 135MB 5001GB 5001GB ntfs Basic data partition msftdata

*********************
Error: Input/output error during read on /dev/sdd
Retry/Ignore/Cancel? I
Error: The backup GPT table is corrupt, but the primary appears OK, so that will be used.
OK/Cancel? OK
Model: General UDisk (scsi)
Disk /dev/sdd: 16.8TB
Sector size (logical/physical): 4096B/4096B
Partition Table: gpt
Disk Flags:

Number Start End Size File system Name Flags
 1 1049kB 16.8TB 16.8TB BK0516TFAT32 msftdata
*********************

Model: PM951 NVMe SAMSUNG 256GB (nvme)
Disk /dev/nvme0n1: 256GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt
Disk Flags:

Number Start End Size File system Name Flags
 1 473MB 578MB 105MB fat32 EFI system partition boot, esp, no_automount
 2 578MB 595MB 16.8MB Microsoft reserved partition msftres, no_automount
 3 595MB 174GB 173GB ntfs Basic data partition msftdata
 6 174GB 230GB 55.5GB ext4 root boot, esp
 4 230GB 230GB 646MB ntfs hidden, diag, no_automount
 5 230GB 256GB 25.9GB fat32 Basic data partition msftdata

root@lenb-alienware15r2:/home/lenb#

Revision history for this message
Len B (ggbroo) said : 		#7

Awaiting response from actionparsnip.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#8

[73970.513113] sd 4:0:0:0: [sdd] tag#0 Sense Key : Illegal Request [current]
[73970.513117] sd 4:0:0:0: [sdd] tag#0 Add. Sense: Logical block address out of range
[73970.513120] sd 4:0:0:0: [sdd] tag#0 CDB: Read(10) 28 00 f4 23 ff e0 00 00 01 00
[73970.513122] critical target error, dev sdd, sector 32767999744 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 2
[73970.513598] sd 4:0:0:0: [sdd] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=0s
[73970.513603] sd 4:0:0:0: [sdd] tag#0 Sense Key : Illegal Request [current]
[73970.513606] sd 4:0:0:0: [sdd] tag#0 Add. Sense: Logical block address out of range
[73970.513609] sd 4:0:0:0: [sdd] tag#0 CDB: Read(10) 28 00 f4 23 ff e0 00 00 01 00
[73970.513611] critical target error, dev sdd, sector 32767999744 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 2
[73970.513616] Buffer I/O error on dev sdd1, logical block 4095999712, async page read

The disk seems to have bad sectors and these will only get worse. You may be able to tell the system to ignore them but the drive will eventually fail.

Can you help with this problem?

Provide an answer of your own, or ask Len B for more information if necessary.

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