Pidgin Not Loading

Asked by clombard

Suddenly Pidgin attempts to start then closes.

Running it from terminal produces the message, "segmentation fault".

Any clue how to get this going again...?

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actionparsnip
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clombard (clombard44) said :
#1

The problem started after a recent update.
Is it a yahoo server issue re-visited...?

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Best actionparsnip (andrew-woodhead666) said :
#2

you can try closing all pidgins and run:

mv ~/.purple ~/.purple_old

and rerun pidgin. If it works then you have 2 choices:
1, rename back and attempt to troubleshoot the profile as it is corrupted somewhere (hard)
2, rebuild a fresh profile with your accounts and settings (easy)

The old profile is not deleted, only renamed. This allows an easy rollback path.

If the app still doesnt work, you can rename back then run:

sudo apt-get --purge remove pidgin; sudo apt-get --purge autoremove; sudo apt-get clean; sudo apt-get update; sudo apt-get install pidgin

Which will reinstall a fresh version of pidgin from the repositorys.

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clombard (clombard44) said :
#3

I ran mv ~/.purple ~/.purple_old.
When I started Pidgin it open as a new program. I had to make fresh profile accounts (easy).
Thank you for this solution. It worked.