SMARTLINK MODEM iS NOT DETECTING

Asked by Reubenur Rahman on 2009-07-24

i'm a ubuntu 9.04 user, i have a SMARTLINK internal modem
which is working properly in windows'xp but in ubuntu 9.04
when i write wvdialconf in the terminal i got the message:
____________________________________________

Scanning your serial ports for a modem.
WvModem<*1>: Cannot set information for serial port.
ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
Modem Port Scan<*1>: S1 S2 S3
 Sorry, no modem was detected! Is it in use by another program?
Did you configure it properly with setserial?
Please read the FAQ at http://open.nit.ca/wiki/?WvDial
If you still have problems, send mail to <email address hidden>.

_______________________________________________

then i install the slmodem-2.9.11-20080126.tar.gz and ran the command:

 sudo slmodemd -c INDIA --alsa hw:0,6

and i got the following result
error: mixer setup: Off-hook switch not found for card hw:0
error: alsa setup: cannot open playback device 'hw:0,6': No such file or directory
error: cannot setup device `hw:0,6'

___________________________________________________

WHAT SHOULD I DO TO DETECT THE MODEM .

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2009-07-24
Last reply:
2009-07-24

This question was originally filed as bug #404249.

Philip Muškovac (yofel) said : #1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

I suggest you read:
https://help.ubuntu.com/community/DialupModemHowto/Smartlink

It works in XP as it is setup and drivered correctly. You have not done this in Ubuntu which is why it doesn't work yet.

Can you help with this problem?

Provide an answer of your own, or ask Reubenur Rahman for more information if necessary.

To post a message you must log in.