Ubuntu
alsa-driver package

After upgrade to 8.04 LTS. Lost all sound!

Asked by Paul Weston

Hi. I'm running Dapper LTS on Athlon 64 bit dual core machine. I'm dual booting my hard drive with Ubuntu Studio. Everything OK until kernel upgrade from 2.6 24-23 to 2.6 24-24 (on Dapper) then all sound was lost. Checked ALSA mixer. All OK. Sound still normal on 'Studio'. Any ideas?
PS. Just noticed. Volume icon displaying the muted symbol even though Vol at full! Is this relevant?

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Ubuntu alsa-driver Edit question
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Paul Weston
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Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#1

Ubuntu 8.04 audio

Please be sure all needed kernel modules are installed to make this check and install them:
Please open a Terminal from the menu Applications → Accessories → Terminal and type:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get install linux-ubuntu-modules-$(uname -r)

give your user password when requested, you don't see nothing when you type it, then press enter.

Then reboot your pc.

Always useful is the online Ubuntu doc https://help.ubuntu.com/8.04/

Hope this helps

Revision history for this message
Paul Weston (deefa) said : 		#2

Hi Marco, I did as you instructed and finished with a reboot. Still no-go I'm afraid. Here's the output:-

paul@paul-desktop:~$ sudo apt-get update
[sudo] password for paul:
Hit http://security.ubuntu.com hardy-security Release.gpg
Ign http://security.ubuntu.com hardy-security/main Translation-en_GB
Hit http://gb.archive.ubuntu.com hardy Release.gpg
Get: 1 http://gb.archive.ubuntu.com hardy/main Translation-en_GB [19.6kB]
Ign http://security.ubuntu.com hardy-security/restricted Translation-en_GB
Ign http://security.ubuntu.com hardy-security/universe Translation-en_GB
Ign http://security.ubuntu.com hardy-security/multiverse Translation-en_GB
Hit http://security.ubuntu.com hardy-security Release
Get: 2 http://gb.archive.ubuntu.com hardy/restricted Translation-en_GB [1956B]
Get: 3 http://gb.archive.ubuntu.com hardy/universe Translation-en_GB [4368B]
Get: 4 http://gb.archive.ubuntu.com hardy/multiverse Translation-en_GB [36.1kB]
Hit http://gb.archive.ubuntu.com hardy-updates Release.gpg
Ign http://gb.archive.ubuntu.com hardy-updates/main Translation-en_GB
Ign http://gb.archive.ubuntu.com hardy-updates/restricted Translation-en_GB
Ign http://gb.archive.ubuntu.com hardy-updates/universe Translation-en_GB
Ign http://gb.archive.ubuntu.com hardy-updates/multiverse Translation-en_GB
Hit http://gb.archive.ubuntu.com hardy Release
Hit http://security.ubuntu.com hardy-security/main Packages
Hit http://gb.archive.ubuntu.com hardy-updates Release
Hit http://security.ubuntu.com hardy-security/restricted Packages
Hit http://security.ubuntu.com hardy-security/main Sources
Hit http://security.ubuntu.com hardy-security/restricted Sources
Hit http://security.ubuntu.com hardy-security/universe Packages
Hit http://gb.archive.ubuntu.com hardy/main Packages
Hit http://gb.archive.ubuntu.com hardy/restricted Packages
Hit http://gb.archive.ubuntu.com hardy/main Sources
Hit http://gb.archive.ubuntu.com hardy/restricted Sources
Hit http://gb.archive.ubuntu.com hardy/universe Packages
Hit http://gb.archive.ubuntu.com hardy/universe Sources
Hit http://gb.archive.ubuntu.com hardy/multiverse Packages
Hit http://gb.archive.ubuntu.com hardy/multiverse Sources
Hit http://security.ubuntu.com hardy-security/universe Sources
Hit http://security.ubuntu.com hardy-security/multiverse Packages
Hit http://security.ubuntu.com hardy-security/multiverse Sources
Hit http://gb.archive.ubuntu.com hardy-updates/main Packages
Hit http://gb.archive.ubuntu.com hardy-updates/restricted Packages
Hit http://gb.archive.ubuntu.com hardy-updates/main Sources
Hit http://gb.archive.ubuntu.com hardy-updates/restricted Sources
Hit http://gb.archive.ubuntu.com hardy-updates/universe Packages
Hit http://gb.archive.ubuntu.com hardy-updates/universe Sources
Hit http://gb.archive.ubuntu.com hardy-updates/multiverse Packages
Hit http://gb.archive.ubuntu.com hardy-updates/multiverse Sources
Fetched 62.0kB in 0s (112kB/s)
Reading package lists... Done
paul@paul-desktop:~$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
paul@paul-desktop:~$ sudo apt-get install linux-ubuntu-modules-$(uname -r)
Reading package lists... Done
Building dependency tree
Reading state information... Done
linux-ubuntu-modules-2.6.24-24-generic is already the newest version.
The following packages were automatically installed and are no longer required:
  linux-headers-2.6.24-23 linux-headers-2.6.24-23-generic
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
paul@paul-desktop:~$

Anything else I can try?

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

You can run:

sudo apt-get --purge autoremove to get rid of the error at the bottom of the output. It will also save you space.

Are all volume sliders maxed and not muted?

Revision history for this message
Paul Weston (deefa) said : 		#4

Purged kernel 2.6 24-23 as suggested. Rebooted and found no change.

Revision history for this message
marcobra (Marco Braida) (marcobra) said : 		#5

Please copy and paste here the result of this terminal command:

lspci

lspci is the lower of LSPCI

Thank you

Revision history for this message
Paul Weston (deefa) said : 		#6

paul@paul-desktop:~$ lspci
00:00.0 RAM memory: nVidia Corporation C51 Host Bridge (rev a2)
00:00.1 RAM memory: nVidia Corporation C51 Memory Controller 0 (rev a2)
00:00.2 RAM memory: nVidia Corporation C51 Memory Controller 1 (rev a2)
00:00.3 RAM memory: nVidia Corporation C51 Memory Controller 5 (rev a2)
00:00.4 RAM memory: nVidia Corporation C51 Memory Controller 4 (rev a2)
00:00.5 RAM memory: nVidia Corporation C51 Host Bridge (rev a2)
00:00.6 RAM memory: nVidia Corporation C51 Memory Controller 3 (rev a2)
00:00.7 RAM memory: nVidia Corporation C51 Memory Controller 2 (rev a2)
00:02.0 PCI bridge: nVidia Corporation C51 PCI Express Bridge (rev a1)
00:03.0 PCI bridge: nVidia Corporation C51 PCI Express Bridge (rev a1)
00:04.0 PCI bridge: nVidia Corporation C51 PCI Express Bridge (rev a1)
00:05.0 VGA compatible controller: nVidia Corporation C51G [GeForce 6100] (rev a2)
00:09.0 RAM memory: nVidia Corporation MCP51 Host Bridge (rev a2)
00:0a.0 ISA bridge: nVidia Corporation MCP51 LPC Bridge (rev a2)
00:0a.1 SMBus: nVidia Corporation MCP51 SMBus (rev a2)
00:0b.0 USB Controller: nVidia Corporation MCP51 USB Controller (rev a2)
00:0b.1 USB Controller: nVidia Corporation MCP51 USB Controller (rev a2)
00:0d.0 IDE interface: nVidia Corporation MCP51 IDE (rev a1)
00:0e.0 IDE interface: nVidia Corporation MCP51 Serial ATA Controller (rev a1)
00:10.0 PCI bridge: nVidia Corporation MCP51 PCI Bridge (rev a2)
00:10.1 Audio device: nVidia Corporation MCP51 High Definition Audio (rev a2)
00:14.0 Bridge: nVidia Corporation MCP51 Ethernet Controller (rev a1)
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
04:08.0 Multimedia audio controller: Creative Labs SB X-Fi
04:09.0 Multimedia video controller: Brooktree Corporation Bt878 Video Capture (rev 11)
04:09.1 Multimedia controller: Brooktree Corporation Bt878 Audio Capture (rev 11)
paul@paul-desktop:~$

Revision history for this message
Paul Weston (deefa) said : 		#7

Hi All. I haven't a clue how or why but I've just booted up and all sound functions are back to normal! It's an absolute mystery to me as I haven't done anything different to the way I normally do things. If you want me to post you any terminal outputs to help shed light on what's happened I'll be only to pleased to do so. Otherwise I'll just say many thanks for all your attempts to assist.
Thanks again
Paul