Codec + Mixer: Realtek ALC861 - Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02) - sound not working on Toshiba Dynabook- cx/875ls in Ubuntu 9.04
After regular updating sound is not coming.
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- Status:
- Solved
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- Solved by:
- vivek
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#1 |
Hi,
In order to gather essential troubleshooting information about your sound card, please first follow this procedure:
Step 1: Open Terminal from "Applications-
Terminal"
Step 2: Run the following 2 commands (copy/paste each command into the Terminal and then hit <enter> after each command)
wget -O alsa-info.sh http://
bash alsa-info.sh
When the alsa-info.sh script asks "Do you want to run this script? [y/n]", press y and then hit <enter> to make sure the script actually runs. Please send us the full terminal output after the script has actually run.
Step 3: Run the following command (copy-paste the line below into a Terminal, press enter, then enter password when sudo asks for password, then press enter again -> this is a single command)
cat /proc/asound/cards; sudo aptitude install gnome-alsamixer asoundconf-gtk alsa-utils; asoundconf list; aplay -l; ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; lsmod | grep snd
Step 4: Please post results (copy/paste terminal output) on this thread
Step 5: Please also report on this thread if you cannot hear sound through the speakers, the headphones or cannot hear sound on both.
Step 6: If you are using a dual boot system (with Windows and Ubuntu installed on separate partitions),
then make sure to set the sound volume in Windows to a high level before booting into Ubuntu.
Also make sure to use the special function keys in Windows to make sure the loudspeakers are physically switched ON and working properly in Windows before installing and testing Ubuntu. This step is necessary with certain Toshiba Tecra laptops.
Step 7: Experiment with the audio settings in gnome-alsamixer and asoundconf-gtk until you get sound (hopefully)
Step 8: In System/
pulse
pulse-access
pulse-rt
audio
video
Step 9: Run the command gnome-volume-
Step 10: Try connecting headphones to different audio jacks/ports on the backpanel of the sound card until you hopefully hear sound
Step 11: Please also provide the exact model and make of PC you are using (if possible)
=======
Please also read the following pages
http://
http://
https:/
for some initial suggestions.
You should add the following string to the /etc/modprobe.
options snd-hda-intel model=YOUR_MODEL
Valid model names (that replace YOUR_MODEL) depending on the codec chip, can be found at
If you do not know your codec chip name, you can execute the following Terminal command to find out:
cat /proc/asound/
Each combination of audio codec, audio mixer and audio device name requires a very specific configuration in the alsa-base.conf file, if the audio chipset does not work out-of-the-box.
Make sure to set all channels to high volume levels in gnome-alsamixer.
Make sure all the different speakers (including 'Front', 'Master', and 'PCM") are NOT muted and NOT set to low volume levels.
Kind regards,
Mark
Revision history for this message
|
#2 |
Hi Mark,
Thanks for help.
My laptop is Toshiba Dynabook- cx/875ls
Step 1 & 2
ploading information to www.alsa-
Your ALSA information is located at http://
Please inform the person helping you.
Step 3
linux-headers-
0 packages upgraded, 11 newly installed, 2 to remove and 10 not upgraded.
Need to get 405kB of archives. After unpacking 72.0MB will be freed.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://
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Fetched 405kB in 13s (30.2kB/s)
(Reading database ... 123045 files and directories currently installed.)
Removing linux-headers-
Removing linux-headers-
Selecting previously deselected package asoundconf-gtk.
(Reading database ... 106744 files and directories currently installed.)
Unpacking asoundconf-gtk (from .../asoundconf-
Selecting previously deselected package gnome-alsamixer.
Unpacking gnome-alsamixer (from .../gnome-
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Unpacking pavumeter (from .../pavumeter_
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Unpacking padevchooser (from .../padevchoose
Processing triggers for man-db ...
Setting up asoundconf-gtk (1.6-0ubuntu1) ...
Setting up gnome-alsamixer (0.9.7~
Setting up libgconfmm-2.6-1c2 (2.24.0-0ubuntu1) ...
Setting up libglademm-2.4-1c2a (2.6.7-1) ...
Setting up libpulse-
Setting up pavumeter (0.9.3-1ubuntu1) ...
Setting up pavucontrol (0.9.7-1ubuntu3) ...
Setting up paman (0.9.4-1ubuntu2) ...
Setting up pulseaudio-
Setting up paprefs (0.9.7-0ubuntu1) ...
Setting up padevchooser (0.9.3-2ubuntu4) ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
Names of available sound cards:
Intel
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC861 Analog [ALC861 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem]
Subdevices: 1/1
Subdevice #0: subdevice #0
total 0
crw-rw----+ 1 root audio 116, 2 2009-07-02 20:35 timer
crw-rw----+ 1 root audio 116, 3 2009-07-02 20:35 seq
crw-rw----+ 1 root audio 116, 4 2009-07-02 20:35 pcmC0D6p
crw-rw----+ 1 root audio 116, 5 2009-07-02 20:35 pcmC0D6c
crw-rw----+ 1 root audio 116, 8 2009-07-02 20:35 controlC0
drwxr-xr-x 2 root root 180 2009-07-02 20:35 .
crw-rw----+ 1 root audio 116, 7 2009-07-02 20:36 pcmC0D0c
crw-rw----+ 1 root audio 116, 6 2009-07-02 20:36 pcmC0D0p
drwxr-xr-x 16 root root 3960 2009-07-02 21:02 ..
Sound Driver:
Kernel: Linux mauli-laptop 2.6.28-13-generic #44-Ubuntu SMP Tue Jun 2 07:57:31 UTC 2009 i686
Config options: 0
Installed drivers:
Type 10: ALSA emulation
Card config:
HDA Intel at 0xd0340000 irq 22
Audio devices:
0: ALC861 Analog (DUPLEX)
Synth devices: NOT ENABLED IN CONFIG
Midi devices: NOT ENABLED IN CONFIG
Timers:
31: system timer
Mixers:
0: Realtek ALC861
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 [8086:27d0] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 [8086:27d2] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 [8086:27c8] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 [8086:27c9] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 [8086:27ca] (rev 02)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 [8086:27cb] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller [8086:27cc] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 02)
00:1f.2 IDE interface [0101]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller [8086:27c4] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation 82801G (ICH7 Family) SMBus Controller [8086:27da] (rev 02)
03:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection [8086:4222] (rev 02)
05:06.0 CardBus bridge [0607]: Texas Instruments PCIxx12 Cardbus Controller [104c:8039]
05:06.1 FireWire (IEEE 1394) [0c00]: Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller [104c:803a]
05:06.2 Mass storage controller [0180]: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) [104c:803b]
05:06.3 SD Host controller [0805]: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller [104c:803c]
05:08.0 Ethernet controller [0200]: Intel Corporation PRO/100 VM Network Connection [8086:1093] (rev 02)
snd_hda_intel 434100 3
snd_pcm_oss 46336 0
snd_mixer_oss 22656 1 snd_pcm_oss
snd_pcm 82948 2 snd_hda_
snd_seq_dummy 10756 0
snd_seq_oss 37760 0
snd_seq_midi 14336 0
snd_rawmidi 29696 1 snd_seq_midi
snd_seq_midi_event 15104 2 snd_seq_
snd_seq 56880 6 snd_seq_
snd_timer 29704 2 snd_pcm,snd_seq
snd_seq_device 14988 5 snd_seq_
snd 62628 15 snd_hda_
soundcore 15200 1 snd
snd_page_alloc 16904 2 snd_hda_
Revision history for this message
|
#3 |
Hi vivek,
In System/
pulse
pulse-access
pulse-rt
audio
video
Then try this procedure:
0. First upgrade alsa to version v1.0.20 using this procedure:
http://
1. Then copy-paste the following command into the Terminal:
gksudo gedit /etc/modprobe.
2. and add these lines to the end of the file:
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
options snd-hda-intel model=toshiba
options snd-hda-intel enable_msi=1
3. Then navigate to System>
4. reboot and retest sound
5. If sound still does not work after rebooting, then replace the model option toshiba with one of the following. After saving the change to the alsa-base.conf file, make sure to reboot and retest sound again with each different model option, until sound works.
ALC861/660
3stack 3-jack
3stack-dig 3-jack with SPDIF I/O
6stack-dig 6-jack with SPDIF I/O
3stack-660 3-jack (for ALC660)
uniwill-m31 Uniwill M31 laptop
toshiba Toshiba laptop support
asus Asus laptop support
asus-laptop ASUS F2/F3 laptops
auto auto-config reading BIOS (default)
6. If the alsa device is still not detected after all these changes, you will need to downgrade or upgrade the Ubuntu kernel to try to get the sound issue sorted.
Regards,
Mark
Revision history for this message
|
#4 |
Hi Mark,
How to check whether user or root are member of
pulse
pulse-access
pulse-rt
audio
video
Revision history for this message
|
#5 |
Hi Mark,
My probleme solved now.
In volume control master option was not selected. Now sound is ok.
Thank you for your help.