installing programs problem

Asked by rage

i'm back again. i have ubuntu finally installed but i am running into a problem updating or installing new files. i go to add/remove programs check what i want and click apply. a white box appears and then just stays there. its blank nothing in it. same thing happens when i try to install updates. plz help.

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Steven Danna
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Revision history for this message
rage (jeston-02) said :
#1

it won't even let me get on terminal.

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rage (jeston-02) said :
#2

can someone please help me with this?

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Steven Danna (ssd7) said :
#3

If you can't open a terminal try the following:

1) Press Ctrl+Alt+F1

This should put you into a text-only terminal.

2) Login with your username and password.
3) Run the following commands:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo apt-get clean
sudo apt-get autoclean

4) Make note of any errors that are printed to the terminal. You won't really be able to copy and paste that easily, but if you run into errors they will be important to figuring out your problem.

5) You can get back to your graphical session by pressing: Alt+F7

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rage (jeston-02) said :
#4

well that got rid of needing to get the updates installled. but i still can't get on terminal or download programs. when i click to install or go to terminal it pops up a white box with nothing in it. is there anyway to download compiz and other programs the way i did the updates. And what could be the problem wiht the white box thing. i didn't see any errors pop up like you told me to look out for so i don't know. all i want to do is install compiz and a few other programs. any ideas?

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Steven Danna (ssd7) said :
#5

Well, you can install programs using the method I gave you in the last
post by running the command:

sudo apt-get install packagename

where packagename is the name of the package you want. You can find the
package name you are looking for by using the command:

sudo apt-cache search search_term

where search term is a term related to the program you are looking for.

However, it is better if we actually hunt down the problem preventing
you from opening a terminal and other programs, since I doubt you want
to drop into a text terminal every time you want to install software or
update or do other things that require a terminal.

Does the terminal not open no matter how you try to start it? For
instance, does it start if you do the following:

1) Press Alt+F2
2) Type: gnome-terminal
3) Press "Run"

If that doesn't work try this:

1) Press Alt+F2
2) Type: xterm
3) Press "Run"
4) If xterm starts, type the command:

gnome-terminal

5) Copy and paste any error messages that get output when you try to
start gnome-terminal and post them here.

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rage (jeston-02) said :
#6

both options when i clicked run all they did was bring up the blank white box and then sit there. it does nothing after that and nothing loads.

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Best Steven Danna (ssd7) said :
#7

Do any programs start? I'm assuming that programs such as firefox
start. Is that the case?

Also, was there many updates when you ran apt-get upgrade from the
text-only terminal (tty1)? If so, have you restarted since doing the
update?

Also, try the following:

1) Open System->Preferences->Appearance
2) Go to the "Visual Effects" tab and make sure that it is set to "None"
3) Go to the "Theme Tab" and set your theme to "Human" for the time
being if it is not already set to that.
4) Try to open the programs that would not open before.

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rage (jeston-02) said :
#8

your a god in my book, changing the visual effects did it for me. i can get on terminal and everything now. tytytytytyty

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rage (jeston-02) said :
#9

Thanks Steven Danna, that solved my question.