Epson Stylus DX4800 - not working

The following web page details how you can debug your printing problem.

https://wiki.ubuntu.com/DebuggingPrintingProblems

Take a look and let us know how you get on.

Hi Alan, here's the data:

i32542@magi:~$ lsmod | grep usb
usblp 14848 0
usbhid 26592 1
hid 27392 1 usbhid
usb_storage 72256 0
libusual 17936 1 usb_storage
scsi_mod 142348 4 sg,sd_mod,usb_storage,libata
usbcore 134280 9 usblp,xpad,usbhid,usb_storage,libusual,ohci_hcd,ehci_hcd

i32542@magi:~$ tail -f /var/log/messages
May 29 21:45:23 magi kernel: [ 262.496000] usb 2-1: reset low speed USB device using ohci_hcd and address 2
May 29 21:45:30 magi kernel: [ 270.088000] usb 2-1: reset low speed USB device using ohci_hcd and address 2
May 29 21:45:41 magi kernel: [ 281.232000] usb 2-1: reset low speed USB device using ohci_hcd and address 2
May 29 21:47:17 magi syslogd 1.4.1#20ubuntu4: restart.
May 29 21:58:30 magi kernel: [ 1050.180000] usb 2-1: reset low speed USB device using ohci_hcd and address 2
May 29 21:58:48 magi kernel: [ 1067.296000] usb 2-1: reset low speed USB device using ohci_hcd and address 2
May 29 21:59:36 magi kernel: [ 1115.752000] usb 2-1: reset low speed USB device using ohci_hcd and address 2

#disconnect
May 29 22:06:10 magi kernel: [ 1509.644000] usb 1-3: USB disconnect, address 4
May 29 22:06:10 magi kernel: [ 1509.644000] drivers/usb/class/usblp.c: usblp0: removed
May 29 22:06:22 magi kernel: [ 1521.464000] usb 2-1: reset low speed USB device using ohci_hcd and address 2
May 29 22:06:55 magi kernel: [ 1554.392000] usb 1-4: new high speed USB device using ehci_hcd and address 5
May 29 22:06:55 magi kernel: [ 1554.528000] usb 1-4: configuration #1 chosen from 1 choice
May 29 22:06:55 magi kernel: [ 1554.536000] drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 5 if 1 alt 0 proto 2 vid 0x04B8 pid 0x0819
May 29 22:06:55 magi kernel: [ 1554.536000] scsi5 : SCSI emulation for USB Mass Storage devices
May 29 22:07:00 magi kernel: [ 1559.540000] scsi 5:0:0:0: Direct-Access EPSON Stylus Storage 1.00 PQ: 0 ANSI: 2
May 29 22:07:00 magi kernel: [ 1559.544000] sd 5:0:0:0: Attached scsi removable disk sdb
May 29 22:07:00 magi kernel: [ 1559.544000] sd 5:0:0:0: Attached scsi generic sg1 type 0
May 29 22:07:09 magi kernel: [ 1569.044000] usb 2-1: reset low speed USB device using ohci_hcd and address 2
May 29 22:07:31 magi kernel: [ 1591.036000] usb 2-1: reset low speed USB device using ohci_hcd and address 2

i32542@magi:~$ lpinfo -v
network socket
network beh
network bluetooth
direct usb://EPSON/Stylus%20DX4800
network http
network ipp
network lpd
direct parallel:/dev/lp0
direct canon:/dev/lp0
direct epson:/dev/lp0
direct scsi
serial serial:/dev/ttyS0?baud=115200
network smb

i32542@magi:~$ tail -f /var/log/messages
May 29 22:07:31 magi kernel: [ 1591.036000] usb 2-1: reset low speed USB device using ohci_hcd and address 2
May 29 22:07:55 magi kernel: [ 1614.692000] usb 2-1: reset low speed USB device using ohci_hcd and address 2
May 29 22:08:11 magi kernel: [ 1630.184000] usb 2-1: reset low speed USB device using ohci_hcd and address 2
May 29 22:08:26 magi hp: unable to open /var/run/hplip/hpiod.port: No such file or directory: api/hplip_api.c 93
May 29 22:08:26 magi hp: unable to connect hpiod socket 2208: Connection refused: api/hplip_api.c 721
May 29 22:08:26 magi hp: unable to send ProbeDevices: Broken pipe

What could be wrong?

Can you try to remove (using Menu->System->Administration->Printing) the printer and then add it again?

Cesare, that worked!

I also noticed that the printed icon changed. Previously was a network printer and now it's a regular printer.

Noticed as well was the high consumption of ink, and the lack of double side printing.

How do I test the scanner? Should I use XSane?

Thanks.

i32542@magi:~$ sane-find-scanner
(...)
found USB scanner (vendor=0x04b8 [EPSON], product=0x0819 [USB2.0 MFP(Hi-Speed)]) at libusb:002:004
# Your USB scanner was (probably) detected. It may or may not be supported by SANE. Try scanimage -L and read the backend's manpage.

i32542@magi:~$ scanimage -L
device `epson:libusb:002:004' is a Epson CX4800 flatbed scanner

Well... it detects as the American version (Europe's code is DX), but that's not a problem.

One more question... what does one use for OCR here?

No idea. A quick scan of the feisty repository gave me these:

clara
Clara OCR is intended for large scale digitalization projects. It features a
powerful GUI and a web interface for cooperative digitalization of books.

gocr
A command line OCR
gocr is a multi-platform OCR (Optical Character Recognition) program.

ocrad
GNU Ocrad is an OCR (Optical Character Recognition) program based on a
feature extraction method. It reads a bitmap image in pgm/pbm format and
produces text in byte (8-bit) or UTF-8 formats.

tesseract-ocr
A commercial quality OCR engine originally developed at HP between 1985
and 1995. In 1995, this engine was among the top 3 evaluated by UNLV. It
was open-sourced by HP and UNLV in 2005.

BTW, on this last one, you may want to open a new question, perhaps you will get an answer from somebody more knowledgeable than me on this subject.

Thanks Cesare Tirabassi, that solved my question.

Many thanks Alan Pope and Cesare Tirabassi, that solved my question.

// Cesare, I'll check the OCR apps, and if I need help, I'll start a new question, thanks again.

I find a free online ocr http://www.online-code.net/ocr.html to convert image to text.