video

Hi,
I am not sure what area I go to run the command. Can you tell me which area I find to write the commands you are giving. I am new to all this unbuntu stuff. Thanks again. Gary

The commands that I mentioned should be run in a terminal which can be
reached by going to the Applications menu in the upper left-hand corner
of the screen, then going to the Accessories menu and starting the
Terminal application. (This is what I mean in step two of my directions
when I said Applications->Accessories->Terminal).

When you run the indicated commands, it will ask you for a password.
This is the same password you use when logging in to your computer.
When you are typing your password, nothing will appear on the screen, so
type carefully.

More information on using the terminal can be found here:

https://help.ubuntu.com/community/UsingTheTerminal

I hope this has helped.

Hi,
The commands given did not work. What else can be done? Gary

Did the commands execute properly or were there errors? If you could try the following (even if it what you did before) it would be very helpful in determining the next best course of action.

1) Open a terminal.
2) Type: sudo apt-get --purge remove flashplugin-*
3) Press enter
4) Enter your password and press enter when prompted
5) If the command words you will be asked to type y or n to continue. Please type y.
5) Copy and paste any output here--even errors.

Follow the same diretions above but using the command:

sudo apt-get install flashplugin-nonfree flashplugin-installer

Be very careful when typing these commands. It is often just easier to copy and paste them so that no typos are made.

Thanks Steven Danna, that solved my question.