NVidia nForce2 sound card with ALC655 sound codec not working 100% of the time in Ubuntu 9.04

Asked by jmorrissette

Since I've switch to Ubuntu 9.04 from 8.10 I been having problem with the sound one time it work fine the next time it don't work at all
Thank you for the help
Jean Morrissette

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
jmorrissette
Solved:
Last query:
Last reply:
Revision history for this message
Mark Rijckenberg (markrijckenberg) said :
#1

Hi,

In order to gather essential troubleshooting information about your sound card, please first follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following commands (copy/paste each command into the Terminal and then hit <enter>)

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh

When the alsa-info.sh script asks "Do you want to run this script? [y/n]", press y and then hit <enter> to make sure the script actually runs. Please send us the full terminal output after the script has actually run.

Step 3: Run the following commands (copy/paste each command into the Terminal and then hit <enter>)

cat /proc/asound/cards
asoundconf list
sudo aptitude install gnome-alsamixer asoundconf-gtk
aplay -l
cat /dev/sndstat
lspci -nn
lsmod | grep snd

Step 4: Please post results (copy/paste terminal output from each command) on this thread

Step 5: Please also report on this thread if you cannot hear sound through the speakers, the headphones or cannot hear sound on both.

Step 6: Please also specify the exact model and make of your PC (if possible) on this thread

Step 7: If you are using a dual boot system (with Windows and Ubuntu installed on separate partitions),
then make sure to set the sound volume in Windows to a high level before booting into Ubuntu

Step 8: Experiment with the audio settings in gnome-alsamixer and asoundconf-gtk until you get sound (hopefully)

Step 9: In System/Administration/Users and Groups , make sure that your user and the root user are members of the following 5 groups:

 pulse
 pulse-access
 pulse-rt
 audio
 video

=======================================================================================

Please also read the following pages

http://www.ubuntugeek.com/sound-solutions-for-ubuntu-904-jaunty-users.html

http://doc.ubuntu-fr.org/audio_intel_hda (check for correct /etc/modprobe.d/alsa-base.conf options at bottom of this page)

https://help.ubuntu.com/community/SoundTroubleshooting

for some initial suggestions.

You should add the following string to the /etc/modprobe.d/alsa-base.conf file

options snd-hda-intel model=YOUR_MODEL

Valid model names (that replace YOUR_MODEL) depending on the codec chip, can be found at

http://kernel.ubuntu.com/git?p=ubuntu/ubuntu-jaunty.git;a=blob_plain;f=Documentation/sound/alsa/ALSA-Configuration.txt

If you do not know your codec chip name, you can execute the following Terminal command to find out:

cat /proc/asound/card*/codec* | grep Codec

Make sure to set all channels to high volume levels in gnome-alsamixer.

Make sure all the different speakers (including 'Front', 'Master', and 'PCM") are NOT muted and NOT set to low volume levels.

Kind regards,

Mark

Revision history for this message
jmorrissette (jmorrissette777) said :
#2

thank you I will try that and get back to you

thank you
Jean

Revision history for this message
jmorrissette (jmorrissette777) said :
#3

jean@jeanm:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh
--2009-05-17 20:24:21-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org... 212.20.107.51
Connecting to www.alsa-project.org|212.20.107.51|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh [following]
--2009-05-17 20:24:21-- http://git.alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
Resolving git.alsa-project.org... 212.20.107.51
Reusing existing connection to www.alsa-project.org:80.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: `alsa-info.sh'

    [ <=> ] 26,428 70.8K/s in 0.4s

2009-05-17 20:24:22 (70.8 KB/s) - `alsa-info.sh' saved [26428]

ALSA Information Script v 0.4.56
--------------------------------

This script will collect information about your ALSA installation and sound related hardware, to help diagnose your problem.

By default, the collected information will be AUTOMATICALLY uploaded to a www.alsa-project.org site.
If you do not wish for this to occur, run the script with the --no-upload argument

Do you want to run this script? [y/n] : y
          Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://www.alsa-project.org/db/?f=39b4cb7d76dd26e7005b46ae103674a1023fda8a

Please inform the person helping you.

jean@jeanm:~$

Revision history for this message
jmorrissette (jmorrissette777) said :
#4

jean@jeanm:~$ cat /proc/asound/cards
 0 [nForce2 ]: NFORCE - NVidia nForce2
                      NVidia nForce2 with ALC655 at irq 22
jean@jeanm:~$ asoundconf list
Names of available sound cards:
nForce2
jean@jeanm:~$ sudo aptitude install gnome-alsamixer asoundconf-gtk
[sudo] password for jean:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Initializing package states... Done
Writing extended state information... Done
The following NEW packages will be installed:
  asoundconf-gtk gnome-alsamixer libgconfmm-2.6-1c2{a} libglademm-2.4-1c2a{a} libpulse-mainloop-glib0{a} padevchooser{a} paman{a} paprefs{a} pavucontrol{a} pavumeter{a}
  pulseaudio-module-zeroconf{a}
The following packages will be REMOVED:
  bsh{u} bsh-gcj{u} comerr-dev{u} dia-common{u} dia-gnome{u} dia-libs{u} gcj-4.3-base{u} gcompris-data{u} gcompris-sound-en{u} gcompris-sound-eu{u} gcompris-sound-so{u}
  gcompris-sound-sv{u} gcompris-sound-tr{u} indi{u} inkscape{u} k3b-data{u} kalgebra{u} kalzium{u} kalzium-data{u} kanagram{u} karbon{u} kbruch{u} kdebase-workspace-data{u}
  kdebase-workspace-libs4+5{u} kdeedu-kvtml-data{u} kexi{u} khangman{u} kig{u} kivio{u} kivio-data{u} kmplot{u} koshell{u} kplato{u} kpresenter{u} kpresenter-data{u} krita{u}
  krita-data{u} kspread{u} kstars{u} kstars-data{u} kthesaurus{u} ktouch{u} ktuberling{u} kturtle{u} kugar{u} kword{u} kword-data{u} kwordquiz{u} libblas3gf{u}
  libboost-python1.35.0{u} libcfitsio3{u} libcln5{u} libdbus-qt-1-1c2{u} libflac++6{u} libgcj-bc{u} libgcj-common{u} libgcj9-0{u} libgcj9-jar{u} libgcrypt11-dev{u}
  libgfortran3{u} libglide2{u} libgnutls-dev{u} libgpg-error-dev{u} libifp4{u} libjaxp1.3-java{u} libjaxp1.3-java-gcj{u} libjline-java{u} libk3b3{u} libkadm55{u} libkdeedu4{u}
  libkrb5-dev{u} liblapack3gf{u} libmarble4{u} libnetpbm10{u} libnjb5{u} libopenbabel3{u} libpoppler-qt2{u} libpqxx-2.6.9ldbl{u} libqalculate4{u} libsbigudrv0{u}
  libsdl-pango1{u} libsdl-ttf2.0-0{u} libstrigiqtdbusclient0{u} libtasn1-3-dev{u} libwmf-bin{u} libwv2-1c2{u} libxalan2-java{u} libxalan2-java-gcj{u} libxerces2-java{u}
  libxerces2-java-gcj{u} lsb-languages{u} lsb-multimedia{u} lsb-printing{u} marble{u} marble-data{u} netpbm{u} parley{u} parley-data{u} perlmagick{u} python-lxml{u}
  python-numpy{u} python-renderpm{u} python-reportlab{u} python-reportlab-accel{u} python-uniconvertor{u} qcad-data{u} qcad-doc{u} qt3-assistant{u} qt3-doc{u} step{u}
  ttf-dustin{u} ttf-sil-andika{u} ttf-sil-doulos{u} tuxmath{u} tuxpaint{u} tuxpaint-data{u} tuxpaint-plugins-default{u} tuxpaint-stamps-default{u} tuxtype{u} tuxtype-data{u}
  zlib1g-dev{u}
0 packages upgraded, 11 newly installed, 121 to remove and 1 not upgraded.
Need to get 405kB of archives. After unpacking 621MB will be freed.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://ca.archive.ubuntu.com jaunty/universe asoundconf-gtk 1.6-0ubuntu1 [6444B]
Get:2 http://ca.archive.ubuntu.com jaunty/universe gnome-alsamixer 0.9.7~cvs.20060916.ds.1-2 [53.7kB]
Get:3 http://ca.archive.ubuntu.com jaunty/main libgconfmm-2.6-1c2 2.24.0-0ubuntu1 [31.1kB]
Get:4 http://ca.archive.ubuntu.com jaunty/main libglademm-2.4-1c2a 2.6.7-1 [21.4kB]
Get:5 http://ca.archive.ubuntu.com jaunty/main libpulse-mainloop-glib0 1:0.9.14-0ubuntu20 [30.9kB]
Get:6 http://ca.archive.ubuntu.com jaunty/universe pavumeter 0.9.3-1ubuntu1 [29.2kB]
Get:7 http://ca.archive.ubuntu.com jaunty/universe pavucontrol 0.9.7-1ubuntu3 [66.0kB]
Get:8 http://ca.archive.ubuntu.com jaunty/universe paman 0.9.4-1ubuntu2 [92.2kB]
Get:9 http://ca.archive.ubuntu.com jaunty/main pulseaudio-module-zeroconf 1:0.9.14-0ubuntu20 [18.4kB]
Get:10 http://ca.archive.ubuntu.com jaunty/universe paprefs 0.9.7-0ubuntu1 [35.2kB]
Get:11 http://ca.archive.ubuntu.com jaunty/universe padevchooser 0.9.3-2ubuntu4 [20.2kB]
Fetched 405kB in 2s (150kB/s)
(Reading database ... 206993 files and directories currently installed.)
Removing bsh-gcj ...
Removing bsh ...
Removing libkrb5-dev ...
Removing comerr-dev ...
Removing dia-gnome ...
Removing dia-common ...
Removing dia-libs ...
Removing libgcj9-jar ...
Removing libxalan2-java-gcj ...
Removing libxerces2-java-gcj ...
Removing libjaxp1.3-java-gcj ...
Removing libgcj-bc ...
Removing libgcj9-0 ...
rmdir: failed to remove `/var/lib/gcj-4.3': No such file or directory
Removing gcj-4.3-base ...
Removing gcompris-sound-tr ...
Removing gcompris-sound-sv ...
Removing gcompris-sound-so ...
Removing gcompris-sound-eu ...
Removing gcompris-sound-en ...
Removing gcompris-data ...
Removing kstars ...
Removing indi ...
Removing inkscape ...
Removing k3b-data ...
Removing kalgebra ...
Removing kalzium ...
Removing kalzium-data ...
Removing kanagram ...
Removing karbon ...
Removing kbruch ...
Removing kdebase-workspace-data ...
Removing kdebase-workspace-libs4+5 ...
Removing kwordquiz ...
Removing khangman ...
Removing kdeedu-kvtml-data ...
Removing kword ...
Removing kspread ...
Removing kexi ...
Removing kig ...
Removing kivio ...
Removing kivio-data ...
Removing kmplot ...
Removing koshell ...
Removing kplato ...
Removing kpresenter ...
Removing kpresenter-data ...
Removing krita ...
Removing krita-data ...
Removing kstars-data ...
Removing kthesaurus ...
Removing ktouch ...
Removing ktuberling ...
Removing kturtle ...
Removing kugar ...
Removing kword-data ...
Removing python-numpy ...
Removing liblapack3gf ...
Removing libblas3gf ...
Removing libboost-python1.35.0 ...
Removing libsbigudrv0 ...
Removing libcfitsio3 ...
Removing step ...
Removing libqalculate4 ...
Removing libcln5 ...
Removing libk3b3 ...
Removing libdbus-qt-1-1c2 ...
Removing libflac++6 ...
Removing libgcj-common ...
Removing libgnutls-dev ...
Removing libgcrypt11-dev ...
Removing libgfortran3 ...
Removing libglide2 ...
Removing libgpg-error-dev ...
Removing libifp4 ...
Removing libxalan2-java ...
Removing libxerces2-java ...
Removing libjaxp1.3-java ...
Removing libjline-java ...
Removing libkadm55 ...
Removing parley ...
Removing libkdeedu4 ...
Removing marble ...
Removing libmarble4 ...
Removing tuxpaint ...
Removing netpbm ...
Removing libnetpbm10 ...
Removing libnjb5 ...
Removing libopenbabel3 ...
Removing libpoppler-qt2 ...
Removing libpqxx-2.6.9ldbl ...
Removing tuxtype ...
Removing tuxmath ...
Removing libsdl-pango1 ...
Removing libsdl-ttf2.0-0 ...
Removing libstrigiqtdbusclient0 ...
Removing libtasn1-3-dev ...
Removing libwmf-bin ...
Removing libwv2-1c2 ...
Removing lsb-languages ...
Removing lsb-multimedia ...
Removing lsb-printing ...
Removing marble-data ...
Removing parley-data ...
Removing perlmagick ...
Removing python-lxml ...
Removing python-renderpm ...
Removing python-uniconvertor ...
Removing python-reportlab-accel ...
Removing python-reportlab ...
Removing qcad-data ...
Removing qcad-doc ...
Removing qt3-assistant ...
Removing qt3-doc ...
Removing ttf-dustin ...
No CIDSupplement specified for UMingCN, defaulting to 0.
No CIDSupplement specified for ZenHei-CNS, defaulting to 0.
No CIDSupplement specified for Batang-Regular, defaulting to 0.
No CIDSupplement specified for Batang-Bold, defaulting to 0.
No CIDSupplement specified for Dotum-Bold, defaulting to 0.
No CIDSupplement specified for ZenHei, defaulting to 0.
No CIDSupplement specified for Dotum-Regular, defaulting to 0.
Updating fontconfig cache for /usr/share/fonts/truetype/dustin
Removing ttf-sil-andika ...
Updating fontconfig cache for /usr/share/fonts/truetype/ttf-sil-andika
No CIDSupplement specified for UMingCN, defaulting to 0.
No CIDSupplement specified for ZenHei-CNS, defaulting to 0.
No CIDSupplement specified for Batang-Regular, defaulting to 0.
No CIDSupplement specified for Batang-Bold, defaulting to 0.
No CIDSupplement specified for Dotum-Bold, defaulting to 0.
No CIDSupplement specified for ZenHei, defaulting to 0.
No CIDSupplement specified for Dotum-Regular, defaulting to 0.
Removing ttf-sil-doulos ...
No CIDSupplement specified for UMingCN, defaulting to 0.
No CIDSupplement specified for ZenHei-CNS, defaulting to 0.
No CIDSupplement specified for Batang-Regular, defaulting to 0.
No CIDSupplement specified for Batang-Bold, defaulting to 0.
No CIDSupplement specified for Dotum-Bold, defaulting to 0.
No CIDSupplement specified for ZenHei, defaulting to 0.
No CIDSupplement specified for Dotum-Regular, defaulting to 0.
Updating fontconfig cache for /usr/share/fonts/truetype/ttf-sil-doulos
Removing tuxpaint-data ...
Removing tuxpaint-plugins-default ...
Removing tuxpaint-stamps-default ...
Removing tuxtype-data ...
Removing zlib1g-dev ...
Processing triggers for man-db ...
Processing triggers for doc-base ...
Processing 6 removed doc-base file(s)...
Registering documents with scrollkeeper...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Processing triggers for hal ...
Regenerating hal fdi cache ...
 * Restarting Hardware abstraction layer hald [ OK ]
Selecting previously deselected package asoundconf-gtk.
(Reading database ... 182577 files and directories currently installed.)
Unpacking asoundconf-gtk (from .../asoundconf-gtk_1.6-0ubuntu1_all.deb) ...
Selecting previously deselected package gnome-alsamixer.
Unpacking gnome-alsamixer (from .../gnome-alsamixer_0.9.7~cvs.20060916.ds.1-2_i386.deb) ...
Selecting previously deselected package libgconfmm-2.6-1c2.
Unpacking libgconfmm-2.6-1c2 (from .../libgconfmm-2.6-1c2_2.24.0-0ubuntu1_i386.deb) ...
Selecting previously deselected package libglademm-2.4-1c2a.
Unpacking libglademm-2.4-1c2a (from .../libglademm-2.4-1c2a_2.6.7-1_i386.deb) ...
Selecting previously deselected package libpulse-mainloop-glib0.
Unpacking libpulse-mainloop-glib0 (from .../libpulse-mainloop-glib0_1%3a0.9.14-0ubuntu20_i386.deb) ...
Selecting previously deselected package pavumeter.
Unpacking pavumeter (from .../pavumeter_0.9.3-1ubuntu1_i386.deb) ...
Selecting previously deselected package pavucontrol.
Unpacking pavucontrol (from .../pavucontrol_0.9.7-1ubuntu3_i386.deb) ...
Selecting previously deselected package paman.
Unpacking paman (from .../paman_0.9.4-1ubuntu2_i386.deb) ...
Selecting previously deselected package pulseaudio-module-zeroconf.
Unpacking pulseaudio-module-zeroconf (from .../pulseaudio-module-zeroconf_1%3a0.9.14-0ubuntu20_i386.deb) ...
Selecting previously deselected package paprefs.
Unpacking paprefs (from .../paprefs_0.9.7-0ubuntu1_i386.deb) ...
Selecting previously deselected package padevchooser.
Unpacking padevchooser (from .../padevchooser_0.9.3-2ubuntu4_i386.deb) ...
Processing triggers for man-db ...
Setting up asoundconf-gtk (1.6-0ubuntu1) ...
Setting up gnome-alsamixer (0.9.7~cvs.20060916.ds.1-2) ...

Setting up libgconfmm-2.6-1c2 (2.24.0-0ubuntu1) ...

Setting up libglademm-2.4-1c2a (2.6.7-1) ...

Setting up libpulse-mainloop-glib0 (1:0.9.14-0ubuntu20) ...

Setting up pavumeter (0.9.3-1ubuntu1) ...

Setting up pavucontrol (0.9.7-1ubuntu3) ...

Setting up paman (0.9.4-1ubuntu2) ...

Setting up pulseaudio-module-zeroconf (1:0.9.14-0ubuntu20) ...
Setting up paprefs (0.9.7-0ubuntu1) ...

Setting up padevchooser (0.9.3-2ubuntu4) ...

Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

Revision history for this message
jmorrissette (jmorrissette777) said :
#5

My PC have a Asus motherboard with a AMD Athlon XP 2700 processor and no I don't hear sound from speakers or headphone

Revision history for this message
jmorrissette (jmorrissette777) said :
#6

thank you it's working fine

Jean Morrissette