EXT4-fs error

Asked by Paramjeet Dhiman

Please assist me in resolving this problem. After starting my laptop, it abruptly froze and began to display a black screen with errors. I have attached a screenshot of that.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-50.50-generic 5.19.17
Uname: Linux 5.19.0-50-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 27 09:42:27 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company UHD Graphics 620 [103c:83a7]
MachineType: HP HP ENVY Laptop 13-ad1xx
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-50-generic root=UUID=91690998-d683-4791-9ba0-51fe8cf6184b ro quiet splash loglevel=3 nowatchdog nvme_load=YES vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/10/2020
dmi.bios.release: 15.31
dmi.bios.vendor: Insyde
dmi.bios.version: F.31
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 83A7
dmi.board.vendor: HP
dmi.board.version: KBC Version 39.35
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 39.35
dmi.modalias: dmi:bvnInsyde:bvrF.31:bd06/10/2020:br15.31:efr39.35:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A7:rvrKBCVersion39.35:cvnHP:ct10:cvrChassisVersion:sku2VL79PA#ACJ:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY Laptop 13-ad1xx
dmi.product.sku: 2VL79PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 22.2.5-0ubuntu0.1~22.04.3
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:

This question was originally filed as bug #2028817.

Revision history for this message
Paul White (paulw2u) said :
#1

Converting to a question...

Revision history for this message
Manfred Hampl (m-hampl) said :
#2

You have to perform a full file system check, e.g. by booting a live system and running the "fsck" program (with appropriate parameters and options).

Can you help with this problem?

Provide an answer of your own, or ask Paramjeet Dhiman for more information if necessary.

To post a message you must log in.