Ubuntu

suspend mode does not work, have to restart comp

Asked by old_newbie

upgraded to 9.04 hoping that the suspend mode will work. It doesn't. Suspend puts the comp in a frozen state with the screen light dimmed and a frozen image of the brightness meter on top left. No mouse movement or keyboard brings the comp back, and it surely is not sleeping. I have to restart the comp.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/yelp
Package: yelp 2.25.1-0ubuntu5
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.28-11-generic i686

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This question was originally filed as bug #372558.

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old_newbie (raja-swamy) said : 		#1
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old_newbie (raja-swamy) said : 		#2

Is there any possible solution to this problem? I cannot put my Gateway MX 8715 laptop to suspend or hibernate. It does not sleep, and gets into a frozen state with the HD still running and the screen dimmed slightly; can't get out without hard reboot. What's up Ubuntu folks? This should work without a glitch. I thought upgrading to 9.04 would fix it but no luck. HELP!!!

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Robinson Tryon (colonelqubit) said : 		#3

Hi,

Sometimes getting laptops to hibernate and suspend properly is a bit of a chore. The primary reason why this doesn't work is because hardware is not documented and/or has buggy power management support.

I don't see an entry for the MX 8715 on the laptop testing page, so it's possible that suspend just isn't working on that hardware:
https://wiki.ubuntu.com/LaptopTestingTeam/Gateway

If you'd like to, please fill out a testing page for your laptop there and include the information that you can't get suspend to work properly.

Can you help with this problem?

Provide an answer of your own, or ask old_newbie for more information if necessary.

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