Ubuntu

Google Chrome doesn't work

Asked by sameer

On lenovo P15 notebook when starting google chrome it doesn't open up. when i execute it from terminal it gives this error ERROR:gpu_memory_buffer_support_x11.cc(44)] dri3 extension not supported

I am using Ubuntu 20.04

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actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a; apt-cache policy `dpkg -l | grep google-chrome | awk {'print $2'}`

Thanks

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sameer (mfaheem5697) said : 		#2

Distributor ID: Ubuntu
Description: Ubuntu 20.04.5 LTS
Release: 20.04
Codename: focal

Linux sam 5.15.0-52-generic #58~20.04.1-Ubuntu SMP Thu Oct 13 13:09:46 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

google-chrome-stable:
  Installed: 106.0.5249.119-1
  Candidate: 106.0.5249.119-1
  Version table:
 *** 106.0.5249.119-1 500
        500 http://dl.google.com/linux/chrome/deb stable/main amd64 Packages
        100 /var/lib/dpkg/status
     87.0.4280.88-1 500
        500 http://apt.xxxxxxxxx.com/apt/ubuntu/focal gk/contrib amd64 Packages

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Manfred Hampl (m-hampl) said : 		#3

You are using a version of chrome that is provided by google. You have to ask there, because this is outside the responsibility of Ubuntu.

Have you considered using the Ubuntu-provided chromium-browser instead of chrome?

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sameer (mfaheem5697) said : 		#4

Since i had the problem with chrome....I tried reinstalling and then upgrade .....even then it didn't work....but the other browsers are working fine....

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Manfred Hampl (m-hampl) said (last edit ): 		#5

Have you tried the Ubuntu-provided chromium snap package instead of google's chrome which apparently does not work on your system?

sudo apt purge google-chrome-stable
sudo snap install chromium

https://snapcraft.io/chromium

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sameer (mfaheem5697) said : 		#6

Manfred Hampl

I told that other browser are working fine inclding chromium.......can't you please just help with the error for chrome??

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Manfred Hampl (m-hampl) said : 		#7

The chrome program that produces the error is from google. You have to ask there. Ubuntu cannot help with a foreign program.

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actionparsnip (andrew-woodhead666) said : 		#8

Have you tried disabling all addons/extensions and running it that way? Does this allow the browser to run?

Can you help with this problem?

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