Ubuntu

Ubuntu freeze at lenovo screen

Asked by sameer

Hi, laptop has issue upon restart the bootstrap process would not pass the disk decryption after password is entered correctly, system would remain on LENOVO screen and not load the OS.
After 5 restart using the power button it is working again.
can you please tell what could be the problem and how to fix it.

Distributor ID: Ubuntu
Description: Ubuntu 20.04.5 LTS
Release: 20.04
Codename: focal

Linux sam 5.4.0-125-generic #141-Ubuntu SMP Wed Aug 10 13:42:03 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

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Bernard Stafford (bernard010) said : 		#1

Open a terminal [ctl+alt+t] type: dmesg
Paste the output here for diagnostics.

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sameer (mfaheem5697) said (last edit ): 		#2
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Bernard Stafford (bernard010) said : 		#3

Terminal: dmesg --level=err
Paste output here.

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Bernard Stafford (bernard010) said : 		#4

https://askubuntu.com/questions/1356187/grub-fails-to-decrypt-disk-despite-correct-password-but-succeeds-on-second-m

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sameer (mfaheem5697) said (last edit ): 		#5

Hey Bernard Stafford
when i run dmesg --level=err no output is shown means it shows nothing

With the link you provided I am not having problem with disk password rather it can read the password correctly but after typing the password and click enter it just stays at lenovo screen and doesn't proceed further.

I see soemthing in syslog not sure if its related
gnome-session[1746]: gnome-session-binary[1746]: WARNING: Falling back to non-systemd startup procedure due to error: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process org.freedesktop.systemd1 exited with status 1

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sameer (mfaheem5697) said : 		#6

Hello

Can someone help me on this?

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sameer (mfaheem5697) said : 		#7

Hello

should i assume that no one can help me with this problem?

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Launchpad Janitor (janitor) said : 		#8

This question was expired because it remained in the 'Open' state without activity for the last 15 days.