Ubuntu

Acer Swift SF114-34 standby issue

Asked by pbuzas

When I close the lid the laptop does not go to standby.

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actionparsnip (andrew-woodhead666) said : 		#1

Which release of Ubuntu?
Do you have the latest BIOS?

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pbuzas (peter-buzas) said : 		#2

Latest 22.04 LTS.
I have the latest 1.11 BIOS.
If you check the related bug you will find more details of the issue.

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Bernard Stafford (bernard010) said (last edit ): 		#3

The Kernel Bot posted: "This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
 please enter the following command in a terminal window:

apport-collect 1981141

Do you have a swap partition?

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pbuzas (peter-buzas) said : 		#4

Thanks for the hint, I ran the command which ended with a dpkg-query error suggesting there is no linux package.
During install I used defeault partitioning so if the 22.04 LTS installer creates a swap partition then I have one I guess.

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actionparsnip (andrew-woodhead666) said : 		#5

https://itsfoss.com/ubuntu-close-lid-suspend/

Try that

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pbuzas (peter-buzas) said : 		#6

Thanks for the tip, tried it, no joy.

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Manfred Hampl (m-hampl) said : 		#7

see https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1981141/comments/7

You have to change the status of the bug report yourself
open https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1981141/+editstatus and modify the status to 'Confirmed".

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pbuzas (peter-buzas) said : 		#8

Thanks, I did the change, I was expecting that someone else would confirm that the bug report is complete.

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Bernard Stafford (bernard010) said (last edit ): 		#9

https://wiki.ubuntu.com/Apport
Otherwise bug report is incomplete:
Terminal: [ctl+alt+t] : apport-collect 1981141
Apport will collect the needed information to complete the bug report for the
bug team to work with herewith, file it with the same bug report.
upload information to your bug report . Which should be automatic.
Requested the 3rd time..!

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Manfred Hampl (m-hampl) said : 		#10

@Bernard: This has already been done, see comments #8 to #26 in Bug #1981141

@pbuzas: If you create the bug with the apport (or ubuntu-bug) command, then the required additional information is automatically added and the bug will be confirmed by a bot. If you create a bug in a different way, then you have to upload the additional files with the apport-collect command and confirm the bug yourself manually (as written by a bot in comment #7).

Now that this has been done, let's wait for the developers to have a look at it.

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pbuzas (peter-buzas) said : 		#11

Ok, thanks for the clarification! I did not use the apport / ubuntu-bug as I did not know which package to select.
Looking forward to feedback from the developers now!
Thank you all for the support so far, this is my first bug report, next one will be smoother I hope!

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