Ubuntu Advantage is not working

Asked by John Magdy Lotfy

Hello every Creature,
So many days ago i found that ubuntu advantage can't get authorized though it was working before...
and when i tried to relogin into my account.. it failed with "Error connecting to Ubuntu Single On Server\n Something went wrong, please try again"

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John Magdy Lotfy (zorono) said :
#1

Operating System: Ubuntu 22.04
Life cycle: LTS
Architecture: AMD64

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Bernard Stafford (bernard010) said :
#2

https://ubuntu.com/advantage
[upper left link]
Try logging in again, If it won't.
You may need a password reset.

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John Magdy Lotfy (zorono) said :
#4

sorry sir but it seems like you misunderstood me...
when I try to enable livepatch (`ua enable livepatch`) it fails:
```
One moment, checking your subscription first
Stderr: Could not retrieve client information.: GET request to "https://livepatch.canonical.com/v1/client/{...}/info" failed

Stdout:
Unable to enable Livepatch: Failed running command '/snap/bin/canonical-livepatch enable <REDACTED>' [exit(1)]. Message: Could not retrieve client information.: GET request to "https://livepatch.canonical.com/v1/client/{...}/info" failed

Unable to determine current instance-id
```

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Bernard Stafford (bernard010) said (last edit ):
#5
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John Magdy Lotfy (zorono) said (last edit ):
#6

Umm, i can't get it working even after following:
1. https://askubuntu.com/questions/1270869/canonical-livepatch-service-stopped-working
2. https://askubuntu.com/questions/1264961/canonical-livepatch-failed-when-i-tried-to-enable-token
3. https://askubuntu.com/questions/1142602/canonical-livepatch-internal-error
4. https://askubuntu.com/questions/1376275/canonical-livepatch-has-experienced-an-internal-error-on-start-up
5. https://askubuntu.com/questions/1271580/cant-enable-canonical-livepatch-on-ubuntu-20-04-1-lts
6. https://askubuntu.com/questions/1047839/signing-into-ubuntu-one-for-livepatch
7. https://ubuntuforums.org/showthread.php?t=2420465

-------------------------------------------------------------

I can't login into my Ubuntu accounts through gnome-control-center's "Online Accounts" Tab since it is raising error with "Error Connecting Ubuntu Single Sign-On server: \n Something went wrong, please try again"

and when i try to enable livepatch (`ua enable livepatch`) it fails:
```
One moment, checking your subscription first
Stderr: Could not retrieve client information.: GET request to "https://livepatch.canonical.com/v1/client/{...}/info" failed

Stdout:
Unable to enable Livepatch: Failed running command '/snap/bin/canonical-livepatch enable <REDACTED>' [exit(1)]. Message: Could not retrieve client information.: GET request to "https://livepatch.canonical.com/v1/client/{...}/info" failed

Unable to determine current instance-id
```

and when I try to enable livepatch(`canonical-livepatch enable <TOKEN>`)
```
failed to register client: POST request to "https:://livepatch.canonical.com/v1/client/{...}" failed
```

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Launchpad Janitor (janitor) said :
#7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.