Processing - The printer is not responding Ubuntu 20.04 driver for Ricoh Aficio SG3110DN printer.

https://forums.linuxmint.com/viewtopic.php?t=275762

May help

Andrew,
That link suggests the following and I am not sure to insert "uname -r" as suggested there. Can you advise how and where to insert "uname -r", or do I need to follow up with deepakdeshp? Many thanks.
Don

"Re: Ricoh Aficio SG3110 DN

Post by deepakdeshp » Thu Aug 16, 2018 2:49 pm
One possible solution can be use same Kernel that you used in 18.3 in 19 too.

    uname -r

gives the running kernel version"

Press CTRL + ALT + T
It's a terminal command

Andrew,
After entering the terminal mode and entering uname -r what should the results be?
Thanks,
Don

Am getting a terminal response saying, "5.11.0-43-generic". What does that mean?

That's the kernel version. Does it say "x86_64" or "arml" or "arm64"?

I do not see a kernel version, only the 5.11.0-43-generic.

On the working windows 10 test page printout I receive the following information:
Printer NameL RICOH AficioSG3110DN
Printer Model: RICOH AficioSG3110DN RPCS-R
Port Name: WSD-6640c6f8-f3ef-43c9-94a9-dfe56d669fa4
Data Format: RAW
Printer Location: http://xxxx:xxx:xxxx:xxxx:xxxxxxx:53000/wsp/lp
Print Processor: winprint
OS Environment: Windows x64

http://support.ricoh.com/bb/html/dr_ut_e/re2/model/sg3110dn/sg3110dn.htm

https://www.openprinting.org/printer/Ricoh/Ricoh-AficioSG3110DN
Click on Deb for LSB 3.2

Attached please find the information provided by the Ubuntu 20.04 Test Print request.... Don

Printing troubleshooter:

Retrieve Journal Entries

No system journal entries were found. This may be because you are not an administrator. To fetch journal entries please run this command:

su -c 'journalctl -u cups.service --since="None" --until="2021-12-23 10:02:45"' > troubleshoot-logs.txt

Status Messages:

There are status messages associated with this queue.

The printer’s state message is: ‘The printer is not responding.’.

Printing troubleshooter

Sorry!

There is not obvious solution to this problem. Your answers have been collected together with other useful information. If you would like to report a bug, please include this information.

>Diagnostic Output (Advanced)
su -c 'journalctl -u cups.service --since="None" --until="2021-12-23 10:02:45"' > troubleshoot-logs.txt