Intel WI-FI 6E AX210 not recognized on Ubuntu 20.04

Asked by Tommy H

Help for Installing New Intel Wi-Fi 6E AX210

Summary of steps taken as of 11.27.21

Please install a newer and matching WLAN firmare for your Linux Kernel. (e.g. For Kernel 5.4, try newer WLAN firmware: iwlwifi-cc-a0-50.ucode for AX200, it is available from zip file at the Linux firmware git. )

Alternatively, download and install the latest Linux firware from https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/, which contains the latest WLAN firmware.

2. Then, provide the output of the following commands:

Go to /lib/firmware and remove the iwlwifi-cc-a0-60.ucode:

$ sudo rm -f iwlwifi-cc-a0-60.ucode

$ sudo cp iwlwifi-cc-a0-50.ucode /lib/firmware

$ sudo modprobe iwlwifi

Here shutdown the system, wait for seconds, then reboot.

$ lsmod | grep iwlwifi​

$ lspci

$ modinfo iwlwifi

$ sudo lshw -C network

Note.

While running the 'sudo modprobe iwlwifi', if you receive an error 'modprobe: ERROR: could not insert 'iwlwifi': Operation not permitted ' which may be caused by the UEFI Secure Boot feature; , do the following:

Install mokutil:

$ sudo apt-get install mokutil
Check the status of SecureBoot

$ mokutil --sb-state
In case it is enabled, run the command:

$ sudo mokutil --disable-validation
Reboot, verify things work. And then, enable it again.

$ sudo mokutil --enable-validation

———-

Also tried NDISwrapper to install .exe driver from Intel (Unsuccessful)

Perplexed and Confused 🙃

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Jeremy (wa113y3s) said :
#1

Post result from terminal for

lspci -nnk | grep -iA3 net

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Manfred Hampl (m-hampl) said :
#2
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Tommy H (hardwired828) said :
#3

Here are the results when the lspci -nnk | grep -iA3 net command was run:

07:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 16)
 Subsystem: Gigabyte Technology Co., Ltd Onboard Ethernet [1458:e000]
 Kernel driver in use: r8169
 Kernel modules: r8169
09:00.0 Network controller [0280]: Intel Corporation Device [8086:2725] (rev 1a)
 Subsystem: Intel Corporation Device [8086:0024]
 Kernel driver in use: iwlwifi
 Kernel modules: iwlwifi

Thanks...appreciate any help or insight you may give.

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Manfred Hampl (m-hampl) said :
#4

"Kernel driver in use: iwlwifi"

The output shows that the device is recognized and that even a driver is loaded.

For further diagnostics we need to see the output of https://help.ubuntu.com/community/WirelessTroubleshootingProcedure

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Manfred Hampl (m-hampl) said :
#5

Oops, sorry, I just see that you already provided it in https://answers.launchpad.net/ubuntu/+source/gnome-nettool/+question/699660

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Manfred Hampl (m-hampl) said :
#6

Can you help with this problem?

Provide an answer of your own, or ask Tommy H for more information if necessary.

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