Ubuntu

Ubuntu 20.04 Crashes

Asked by Md. Sadikul Amin Sadman

I recently bought a pc. After installing ubuntu it constantly crashes after about 1 hour.
The screen remains frozen. Sometimes pc doesn't restart or shutdown or start. Mainly the gui remains stuck. Then the pc needs to hard reset. I clean reinstalled Ubuntu again but the problem remains the same. During the reinstallation,the installer also crashed once.

I am using an old monitor with hdmi to vga converter.

Installation Info:
----------------------------
I used GPT partition scheme to install ubuntu by enabling uefi from the bios.

My PC Config:
---------------------------------
Processor: Ryzen 3 3200G
Mobo: MSI A320M pro max
Ram: 16 GB
SSD: 120 GB
HDD: 500 GB(This is a old HDD)
and an old asus optical drive from my previous Desktop.

free -h:
-----------------
total used free shared buff/cache available
Mem: 13Gi 1.5Gi 10Gi 46Mi 1.4Gi 11Gi
Swap: 2.0Gi 0B 2.0Gi

sysctl vm.swappiness
------------------------------------------

vm.swappiness = 60

swapon -s
------------------------------------

Filename Type Size Used Priority
/swapfile file 2097148 0 -2

sudo lshw -C memory
------------------------------------------------

*-firmware
description: BIOS
vendor: American Megatrends Inc.
physical id: 0
version: 2.80
date: 12/07/2020
size: 64KiB
capacity: 16MiB
capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification uefi
*-memory
description: System Memory
physical id: f
slot: System board or motherboard
size: 16GiB
*-bank:0
description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 2400 MHz (0.4 ns)
product: F4-2400C15-8GVR
vendor: Unknown
physical id: 0
serial: 00000000
slot: DIMM 0
size: 8GiB
width: 64 bits
clock: 2400MHz (0.4ns)
*-bank:1
description: DIMM DDR4 Synchronous Unbuffered (Unregistered) 2400 MHz (0.4 ns)
product: F4-2400C15-8GVR
vendor: Unknown
physical id: 1
serial: 00000000
slot: DIMM 0
size: 8GiB
width: 64 bits
clock: 2400MHz (0.4ns)
*-cache:0
description: L1 cache
physical id: 11
slot: L1 - Cache
size: 384KiB
capacity: 384KiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=1
*-cache:1
description: L2 cache
physical id: 12
slot: L2 - Cache
size: 2MiB
capacity: 2MiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=2
*-cache:2
description: L3 cache
physical id: 13
slot: L3 - Cache
size: 4MiB
capacity: 4MiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=3

sudo dmidecode -s bios-version
-------------------------------------------------
2.80

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Revision history for this message
Md. Sadikul Amin Sadman (sdam1n) said : 		#1

sudo journalctl -b -1 -e
-----------------------------------------

Sep 08 17:08:02 my-pc kernel: loop1: detected capacity change from 0 to 133320
Sep 08 17:08:02 my-pc kernel: loop2: detected capacity change from 0 to 66152
Sep 08 17:08:02 my-pc kernel: loop3: detected capacity change from 0 to 113536
Sep 08 17:08:02 my-pc kernel: loop4: detected capacity change from 0 to 104360
Sep 08 17:08:02 my-pc systemd[1]: Finished Flush Journal to Persistent Storage.
Sep 08 17:08:02 my-pc systemd[1]: Started udev Kernel Device Manager.
Sep 08 17:08:02 my-pc systemd[1]: Starting Show Plymouth Boot Screen...
Sep 08 17:08:02 my-pc kernel: loop5: detected capacity change from 0 to 66144
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for snapd, revision 12883.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for gnome-3-34-1804, revis>
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for gtk-common-themes, rev>
Sep 08 17:08:02 my-pc systemd[1]: Received SIGRTMIN+20 from PID 344 (plymouthd).
Sep 08 17:08:02 my-pc systemd[1]: Started Show Plymouth Boot Screen.
Sep 08 17:08:02 my-pc systemd[1]: Condition check resulted in Dispatch Password>
Sep 08 17:08:02 my-pc systemd[1]: Started Forward Password Requests to Plymouth>
Sep 08 17:08:02 my-pc systemd[1]: Reached target Local Encrypted Volumes.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for snap-store, revision 5>
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for core18, revision 2128.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for snapd, revision 12704.
Sep 08 17:08:10 my-pc systemd[1]: plymouth-start.service: Main process exited, >
Sep 08 17:08:10 my-pc systemd[1]: plymouth-start.service: Failed with result 's>
Sep 08 17:08:17 my-pc systemd[1]: Caught <ABRT>, dumped core as pid 353.
Sep 08 17:08:17 my-pc systemd[1]: Freezing execution.
lines 979-1001/1001 (END)
Sep 08 17:08:02 my-pc kernel: loop1: detected capacity change from 0 to 133320
Sep 08 17:08:02 my-pc kernel: loop2: detected capacity change from 0 to 66152
Sep 08 17:08:02 my-pc kernel: loop3: detected capacity change from 0 to 113536
Sep 08 17:08:02 my-pc kernel: loop4: detected capacity change from 0 to 104360
Sep 08 17:08:02 my-pc systemd[1]: Finished Flush Journal to Persistent Storage.
Sep 08 17:08:02 my-pc systemd[1]: Started udev Kernel Device Manager.
Sep 08 17:08:02 my-pc systemd[1]: Starting Show Plymouth Boot Screen...
Sep 08 17:08:02 my-pc kernel: loop5: detected capacity change from 0 to 66144
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for snapd, revision 12883.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for gnome-3-34-1804, revision 72.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for gtk-common-themes, revision 1515.
Sep 08 17:08:02 my-pc systemd[1]: Received SIGRTMIN+20 from PID 344 (plymouthd).
Sep 08 17:08:02 my-pc systemd[1]: Started Show Plymouth Boot Screen.
Sep 08 17:08:02 my-pc systemd[1]: Condition check resulted in Dispatch Password Requests to Console Directory Watch being skipped.
Sep 08 17:08:02 my-pc systemd[1]: Started Forward Password Requests to Plymouth Directory Watch.
Sep 08 17:08:02 my-pc systemd[1]: Reached target Local Encrypted Volumes.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for snap-store, revision 547.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for core18, revision 2128.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for snapd, revision 12704.
Sep 08 17:08:10 my-pc systemd[1]: plymouth-start.service: Main process exited, code=killed, status=11/SEGV
Sep 08 17:08:10 my-pc systemd[1]: plymouth-start.service: Failed with result 'signal'.
Sep 08 17:08:17 my-pc systemd[1]: Caught <ABRT>, dumped core as pid 353.
Sep 08 17:08:17 my-pc systemd[1]: Freezing execution.
~
~
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lines 979-1001/1001 (END)
Sep 08 17:08:02 my-pc kernel: loop1: detected capacity change from 0 to 133320
Sep 08 17:08:02 my-pc kernel: loop2: detected capacity change from 0 to 66152
Sep 08 17:08:02 my-pc kernel: loop3: detected capacity change from 0 to 113536
Sep 08 17:08:02 my-pc kernel: loop4: detected capacity change from 0 to 104360
Sep 08 17:08:02 my-pc systemd[1]: Finished Flush Journal to Persistent Storage.
Sep 08 17:08:02 my-pc systemd[1]: Started udev Kernel Device Manager.
Sep 08 17:08:02 my-pc systemd[1]: Starting Show Plymouth Boot Screen...
Sep 08 17:08:02 my-pc kernel: loop5: detected capacity change from 0 to 66144
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for snapd, revision 12883.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for gnome-3-34-1804, revision 72.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for gtk-common-themes, revision 1515.
Sep 08 17:08:02 my-pc systemd[1]: Received SIGRTMIN+20 from PID 344 (plymouthd).
Sep 08 17:08:02 my-pc systemd[1]: Started Show Plymouth Boot Screen.
Sep 08 17:08:02 my-pc systemd[1]: Condition check resulted in Dispatch Password Requests to Console Directory Watch being skipped.
Sep 08 17:08:02 my-pc systemd[1]: Started Forward Password Requests to Plymouth Directory Watch.
Sep 08 17:08:02 my-pc systemd[1]: Reached target Local Encrypted Volumes.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for snap-store, revision 547.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for core18, revision 2128.
Sep 08 17:08:02 my-pc systemd[1]: Mounted Mount unit for snapd, revision 12704.
Sep 08 17:08:10 my-pc systemd[1]: plymouth-start.service: Main process exited, code=killed, status=11/SEGV
Sep 08 17:08:10 my-pc systemd[1]: plymouth-start.service: Failed with result 'signal'.
Sep 08 17:08:17 my-pc systemd[1]: Caught <ABRT>, dumped core as pid 353.
Sep 08 17:08:17 my-pc systemd[1]: Freezing execution.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#2

Do you have the latest BIOS. This can help

Can you help with this problem?

Provide an answer of your own, or ask Md. Sadikul Amin Sadman for more information if necessary.

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