Can't add German keyboard

Asked by Dora

I'm trying to add a German keyboard to my system in addition to the English keyboard. When I did this at home on my computer that was upgraded from Ubuntu 18.04 to Ubuntu 20.04 and was already running Libre Office, I had no problem. Same exact situation on computer at work I can't add the German keyboard.

In system settings, when I click on Manage installed languages in Region and Language, I get:

The language support is not installed completely. Some translations or writing aids available for your chosen languages are not installed yet. Do you want to install them now?

Details it needs:


When I click to install them it says

Could not install the full language support.
Transaction failed: Package dependencies cannot be resolved.
The following packages have unmet dependencies:
libreoffice-common: libreoffice-help-en-gb: Depends: libreoffice-help-common (= 1:6.4.7-0ubuntu0.20.04.1) but 1:7.1.5~rc2-0ubuntu0.18.04.1~lo1 is to be installed

I uninstalled all of Libre Office through the Ubuntu software center, no other method could FIND Libre Office though I use it all the time. Then I reinstalled it using the downloaded tar.gz files from the LibreOffice web site. I did the same with the help package. So it DOES have the help package installed.

Same exact thing.

How do I get the keyboard to add.

AND, in Synaptic Package Manager, it says libreoffice-help-common installed version 1:7.1.5~rc2-Oubuntu0.18.04.1~lo1 IS installed and that's the latest version. So it doesn't even know what it is talking about.

Actually, I found libreoffice-help-en-gb in Synaptic package manager, not installed, and checked to install it, and it says it depends on libreoffice-I10n-en-gb but it is not goin gto be installed. Depends: libreoffice-help-common and the problem is it depends on 1:6.4.7 Oububntu but 1:7.1.5 etc is to be installed. So it seems to be requiring an older version. What the -...........!

And what the bleep does Libre Office POSSIBLY have to do with the system keyboards/ languages. Whatever would it do if Libre Office weren't even installed.

Why did it just work at home?


Dora Smith

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Manfred Hampl (m-hampl) said :

1:7.1.5~rc2-0ubuntu0.18.04.1~lo1 is the version number for libreoffice from a PPA and not from the official Ubuntu repositories.

For diagnostic purposes please provide the full output of the commands

uname -a
lsb_release -crid
apt-cache policy libreoffice-common libreoffice-help-en-gb libreoffice-help-common
sudo apt update

Revision history for this message
DuckHook (duckhook) said :

Hello Dora and Manfred,

Please note that this Launchpad iste is not meant as a support site for issues such as yours. It is actually meant to address issues dealing the forum itself. For technical support of the sort you desire, please visit the forums themselves and post in the appropriate subforum: in your case, I would suggest "General Help". Ubuntu forums can be found here:

Revision history for this message
Manfred Hampl (m-hampl) said :

Sorry, when answering I overlooked that this question had been put into the wrong area.

I am moving this question into the area for Ubuntu problems, that is where it belongs.

Can you help with this problem?

Provide an answer of your own, or ask Dora for more information if necessary.

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