Intel Killer Wifi 6e AZ1675x (210NGW) adapter not working

Asked by Mitchell Seitz

I have recently bought a GP66 leopard 11uh laptop, and while it's mostly working fine, I am having trouble getting the WIFI card to work on this laptop in ubuntu. The drivers and firmware are installed I believe, and I am on 21.04. The wifi card is a Killer Wi-Fi 6E AX1675. I currently have a usb wifi adapter installed, but I would like to get this internal one working.

So far, I have found out via this link that the wifi card is basically a branded AX210; http://forum.notebookreview.com/threads/killer-wi-fi-6e-ax1675.835669/

Which should be supported by intel: https://www.intel.ca/content/www/ca/en/support/articles/000005511/wireless.html

However it unfortunately is not working. The drivers and firmware are installed I believe, it's just not showing up. I've included some relevant outputs I got while attempting to get this device to work.

I tried asking on the forum, but all I got was a guy telling me to install the firmware (Which is already installed) and reccomended I try and install a .deb package of the firmware that was not able to install.

sudo lshw -C network
  *-usb:1
       description: Wireless interface
       product: 802.11 bg WLAN
       vendor: Ralink
       physical id: 3
       bus info: usb@3:3
       logical name: wlx001cf08a304c
       version: 0.01
       serial: 00:1c:f0:8a:30:4c
       capabilities: usb-2.00 ethernet physical wireless
       configuration: broadcast=yes driver=rt73usb driverversion=5.11.0-22-generic firmware=1.7 ip=192.168.86.227 link=yes maxpower=300mA multicast=yes speed=480Mbit/s wireless=IEEE 802.11
  *-network
       description: Ethernet interface
       product: RTL8125 2.5GbE Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:04:00.0
       logical name: enp4s0
       version: 04
       serial: d8:bb:c1:21:71:58
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=5.11.0-22-generic firmware=rtl8125b-2_0.0.2 07/13/20 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:16 ioport:3000(size=256) memory:82300000-8230ffff memory:82310000-82313fff
  *-network UNCLAIMED
       description: Network controller
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:06:00.0
       version: 1a
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix cap_list
       configuration: latency=0
       resources: memory:82200000-82203fff

lspci -nnk | grep 0280 -A3
06:00.0 Network controller [0280]: Intel Corporation Device [8086:2725] (rev 1a)
    Subsystem: Rivet Networks Device [1a56:1674]

ls /lib/firmware | grep 8000
iwlwifi-8000C-13.ucode
iwlwifi-8000C-16.ucode
iwlwifi-8000C-21.ucode
iwlwifi-8000C-22.ucode
iwlwifi-8000C-27.ucode
iwlwifi-8000C-31.ucode
iwlwifi-8000C-34.ucode
iwlwifi-8000C-36.ucode

Thanks for the help,

Mitchell

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hanif bosssify (hanifbossify) said :
#1

If wireless adapter on your system is not working or seems to be disabled, ... If you have Intel Killer Wireless adapter installer .
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