Freezing of applications etc

Asked by Satish on 2021-05-08

Hello i am running Ubuntu 20.04 LTS some of my app like steam ,google chrome browser are just frozen and unresponsive , i'm not able to restart from GUI have to do a hard reset at the power button can anyone help ....?

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Test your RAM health as a good first step

Revision history for this message
Satish (s-04-08-1988) said :
#2

Hello I did a sudo memtester 1024 5 and every thing is checked ok.

Loop 1/5:
  Stuck Address : ok
  Random Value : ok
  Compare XOR : ok
  Compare SUB : ok
  Compare MUL : ok
  Compare DIV : ok
  Compare OR : ok
  Compare AND : ok
  Sequential Increment: ok
  Solid Bits : ok
  Block Sequential : ok
  Checkerboard : ok
  Bit Spread : ok
  Bit Flip : ok
  Walking Ones : ok
  Walking Zeroes : ok
  8-bit Writes : ok
  16-bit Writes : ok

This was done five times

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

Does the system have a make and model?
What video chip are you using?

Revision history for this message
Satish (s-04-08-1988) said :
#4

yes Asrock A320M-Hdv r.4

Get Outlook for Android<https://aka.ms/AAb9ysg>

________________________________
From: <email address hidden> <email address hidden> on behalf of actionparsnip <email address hidden>
Sent: Saturday, May 8, 2021 8:45:52 PM
To: <email address hidden> <email address hidden>
Subject: Re: [Question #696975]: Freezing of applications etc

Your question #696975 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/696975

    Status: Open => Needs information

actionparsnip requested more information:
Does the system have a make and model?
What video chip are you using?

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/696975

You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#5

In future can you please add details like this.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#6

If you run:

sudo dmidecode -t 1

Are you using the latest BIOS?

https://www.asrock.com/mb/AMD/A320M-HDV/index.asp#BIOS

Revision history for this message
Satish (s-04-08-1988) said :
#7

Hello this is what i got

# dmidecode 3.2
Getting SMBIOS data from sysfs.
SMBIOS 3.2.1 present.
# SMBIOS implementations newer than version 3.2.0 are not
# fully supported by this version of dmidecode.

Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: To Be Filled By O.E.M.
Product Name: To Be Filled By O.E.M.
Version: To Be Filled By O.E.M.
Serial Number: To Be Filled By O.E.M.
UUID: fbc28570-c93c-0000-0000-000000000000
Wake-up Type: Power Switch
SKU Number: To Be Filled By O.E.M.
Family: To Be Filled By O.E.M.

________________________________
From: <email address hidden> <email address hidden> on behalf of actionparsnip <email address hidden>
Sent: Sunday, May 9, 2021 11:01 AM
To: <email address hidden> <email address hidden>
Subject: Re: [Question #696975]: Freezing of applications etc

Your question #696975 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/696975

actionparsnip requested more information:
If you run:

sudo dmidecode -t 1

Are you using the latest BIOS?

https://www.asrock.com/mb/AMD/A320M-HDV/index.asp#BIOS

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/696975

You received this question notification because you asked the question.

Revision history for this message
Satish (s-04-08-1988) said :
#8

Hello again
i checked on the asrock site for my motherboard i cant updat the bios because im using bristol ridge cpu

________________________________
From: <email address hidden> <email address hidden> on behalf of Satish <email address hidden>
Sent: Sunday, May 9, 2021 1:01 PM
To: <email address hidden> <email address hidden>
Subject: Re: [Question #696975]: Freezing of applications etc

Your question #696975 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/696975

    Status: Needs information => Open

You gave more information on the question:
Hello this is what i got

# dmidecode 3.2
Getting SMBIOS data from sysfs.
SMBIOS 3.2.1 present.
# SMBIOS implementations newer than version 3.2.0 are not
# fully supported by this version of dmidecode.

Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: To Be Filled By O.E.M.
Product Name: To Be Filled By O.E.M.
Version: To Be Filled By O.E.M.
Serial Number: To Be Filled By O.E.M.
UUID: fbc28570-c93c-0000-0000-000000000000
Wake-up Type: Power Switch
SKU Number: To Be Filled By O.E.M.
Family: To Be Filled By O.E.M.

________________________________
From: <email address hidden> <email address hidden> on behalf of actionparsnip <email address hidden>
Sent: Sunday, May 9, 2021 11:01 AM
To: <email address hidden> <email address hidden>
Subject: Re: [Question #696975]: Freezing of applications etc

Your question #696975 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/696975

actionparsnip requested more information:
If you run:

sudo dmidecode -t 1

Are you using the latest BIOS?

https://www.asrock.com/mb/AMD/A320M-HDV/index.asp#BIOS

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/696975

You received this question notification because you asked the question.

--
You received this question notification because you asked the question.

Revision history for this message
Launchpad Janitor (janitor) said :
#9

This question was expired because it remained in the 'Open' state without activity for the last 15 days.