No Internet connection

Asked by Stefank on 2021-04-24

I am unable to connect to the Internet via my desktop or my laptop, both using Ubuntu 16.04 LTS. The problem happened after installing updates last night. Today both computers search for a connection,, then disconnect then search, then discnnect etc etc. Both computers are two years old and I have tried both wired and wireless connections.

I can connect to WiFi on an android phone. I'm baffled and really need help to get online as usual.

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Manfred Hampl (m-hampl) said : #1

Are you aware that support for Ubuntu 16.04 has already ended (5 years after its publication on 2016-04-21, it is now in ESM status)?

You should plan an upgrade to a supported release in due course.

Which kind of connection does not work - cabled, or wireless or both?
Have you verified that the router works correctly?

Stefank (stefankarpik) said : #2

How time flies! I am surprised I didn't get a warning when I updated. Is there a way to restore Internet access so that I can install the new LTS? Both my desktop and laptop recognise the WiFi and wired connection, but a cannot connect. There is no problemwith the router asI have Internetaccess via android smartphone.

Manfred Hampl (m-hampl) said : #3

Have you tried restarting the router?

Stefank (stefankarpik) said : #4

Yes, that worked! I have no idea why it works, but thank you so much.