graphic troubleshooting...

Asked by Hai Lee on 2021-04-05

Hello Ubuntu community, I've just got this issue in Ubuntu 20.04.2 LTS.

1. I installed Firefox from Snapscraft, and when I opened Firefox, the screen became blinking, and I can not use Firefox anymore (reinstall, try run safe-mode), but the Firefox from apt-get repository worked fine.

2. The issue continue with Kdenlive from snapcraft too. When I opened Kdenlive, the error message appeared:
Could not create the video preview window.
There is something wrong with your Kdenlive install or your driver settings, please fix it.

And may be there are many packets have the same problems.
So, I think that the problem here may relevant to the graphic driver or something similar.

I try troubleshooting the issue follow the link: https://help.ubuntu.com/community/GraphicsTroubleshootingProcedure

And this is the output, again, thank your concern.

System: Host: hungcamer Kernel: 5.8.0-48-generic x86_64 bits: 64 Desktop: Gnome 3.36.7
           Distro: Ubuntu 20.04.2 LTS (Focal Fossa)
Machine: Type: Laptop System: Hewlett-Packard product: HP EliteBook 2570p v: A1009D11 serial: <superuser/root required>
           Mobo: Hewlett-Packard model: 17DF v: KBC Version 61.26 serial: <superuser/root required> UEFI: Hewlett-Packard
           v: 68ISB Ver. F.73 date: 04/12/2019
Battery: ID-1: BAT0 charge: 25.9 Wh condition: 36.7/36.7 Wh (100%)
CPU: Topology: Dual Core model: Intel Core i5-3210M bits: 64 type: MT MCP L2 cache: 3072 KiB
           Speed: 1197 MHz min/max: 1200/3100 MHz Core speeds (MHz): 1: 1209 2: 1197 3: 1200 4: 1198
Graphics: Device-1: Intel 3rd Gen Core processor Graphics driver: i915 v: kernel
           Display: wayland server: X.Org 1.20.9 driver: i915 resolution: 1366x768~60Hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 4000 (IVB GT2) v: 4.2 Mesa 20.2.6
Audio: Device-1: Intel 7 Series/C216 Family High Definition Audio driver: snd_hda_intel
           Sound Server: ALSA v: k5.8.0-48-generic
Network: Device-1: Intel 82579LM Gigabit Network driver: e1000e
           IF: enp0s25 state: down mac: a0:b3:cc:29:e0:0c
           Device-2: Qualcomm Atheros AR9485 Wireless Network Adapter driver: ath9k
           IF: wlo1 state: up mac: 18:cf:5e:cb:be:4a
           IF-ID-1: virbr0 state: down mac: 52:54:00:d6:b0:3f
           IF-ID-2: virbr0-nic state: down mac: 52:54:00:d6:b0:3f
Drives: Local Storage: total: 232.89 GiB used: 25.65 GiB (11.0%)
           ID-1: /dev/sda vendor: HP model: SSD S700 250GB size: 232.89 GiB
Partition: ID-1: / size: 226.78 GiB used: 25.16 GiB (11.1%) fs: ext4 dev: /dev/dm-0
           ID-2: swap-1 size: 976.0 MiB used: 484.5 MiB (49.6%) fs: swap dev: /dev/dm-1
Sensors: System Temperatures: cpu: 55.0 C mobo: 0.0 C
           Fan Speeds (RPM): N/A
Info: Processes: 261 Uptime: 1d 18h 54m Memory: 7.65 GiB used: 3.53 GiB (46.2%) Shell: bash inxi: 3.0.38

mode "1366x768"
    geometry 1366 768 1366 768 32
    timings 0 0 0 0 0 0 0
    accel true
    rgba 8/16,8/8,8/0,0/0
endmode

Frame buffer device information:
    Name : i915drmfb
    Address : 0
    Size : 4227072
    Type : PACKED PIXELS
    Visual : TRUECOLOR
    XPanStep : 1
    YPanStep : 1
    YWrapStep : 0
    LineLength : 5504
    Accelerator : No
Version: 1:7.7+19ubuntu14
Screen 0: minimum 16 x 16, current 1366 x 768, maximum 32767 x 32767
XWAYLAND0 connected 1366x768+0+0 (normal left inverted right x axis y axis) 280mm x 170mm
   1366x768 59.80*+
fglrxinfo: command not found

Command 'nvidia-settings' not found, but can be installed with:

sudo apt install nvidia-settings

H/W path Device Class Description
=======================================================
                             system HP EliteBook 2570p (A1L17AV)
/0 bus 17DF
/0/0 memory 64KiB BIOS
/0/13 processor Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
/0/13/15 memory 32KiB L1 cache
/0/13/16 memory 256KiB L2 cache
/0/13/17 memory 3MiB L3 cache
/0/14 memory 32KiB L1 cache
/0/18 memory 8GiB System Memory
/0/18/0 memory 4GiB SODIMM DDR3 Synchronous 1600 MHz (0,6 ns)
/0/18/1 memory 4GiB SODIMM DDR3 Synchronous 1600 MHz (0,6 ns)
/0/100 bridge 3rd Gen Core processor DRAM Controller
/0/100/2 display 3rd Gen Core processor Graphics Controller
/0/100/14 bus 7 Series/C210 Series Chipset Family USB xHCI Host Controller
/0/100/14/0 usb3 bus xHCI Host Controller
/0/100/14/1 usb4 bus xHCI Host Controller
/0/100/16 communication 7 Series/C216 Chipset Family MEI Controller #1
/0/100/19 enp0s25 network 82579LM Gigabit Network Connection (Lewisville)
/0/100/1a bus 7 Series/C216 Chipset Family USB Enhanced Host Controller #2
/0/100/1a/1 usb1 bus EHCI Host Controller
/0/100/1a/1/1 bus Integrated Rate Matching Hub
/0/100/1a/1/1/1 generic VFS491
/0/100/1a/1/1/2 input Wireless Mouse
/0/100/1b multimedia 7 Series/C216 Chipset Family High Definition Audio Controller
/0/100/1c bridge 7 Series/C216 Chipset Family PCI Express Root Port 1
/0/100/1c.2 bridge 7 Series/C210 Series Chipset Family PCI Express Root Port 3
/0/100/1c.2/0 generic SD/MMC Host Controller
/0/100/1c.2/0.2 generic Standard SD Host Controller
/0/100/1c.3 bridge 7 Series/C216 Chipset Family PCI Express Root Port 4
/0/100/1c.3/0 wlo1 network AR9485 Wireless Network Adapter
/0/100/1d bus 7 Series/C216 Chipset Family USB Enhanced Host Controller #1
/0/100/1d/1 usb2 bus EHCI Host Controller
/0/100/1d/1/1 bus Integrated Rate Matching Hub
/0/100/1d/1/1/6 generic BCM20702A0
/0/100/1f bridge QM77 Express Chipset LPC Controller
/0/100/1f.2 storage 7 Series Chipset Family 6-port SATA Controller [AHCI mode]
/0/1 system PnP device PNP0c02
/0/2 generic PnP device IFX0102
/0/3 system PnP device PNP0c02
/0/4 system PnP device PNP0b00
/0/5 generic PnP device HPQ8001
/0/6 generic PnP device SYN0198
/0/7 system PnP device PNP0c01
/0/8 scsi0 storage
/0/8/0.0.0 /dev/sda disk 250GB HP SSD S700 250G
/0/8/0.0.0/1 /dev/sda1 volume 511MiB Windows FAT volume
/0/8/0.0.0/2 /dev/sda2 volume 232GiB LVM Physical Volume
/1 power SX06062
/2 virbr0-nic network Ethernet interface
  *-display
       description: VGA compatible controller
       product: 3rd Gen Core processor Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 09
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:31 memory:d0000000-d03fffff memory:c0000000-cfffffff ioport:2000(size=64) memory:c0000-dffff
ii gir1.2-ibus-1.0:amd64 1.5.22-2ubuntu2.1 amd64 Intelligent Input Bus - introspection data
ii i965-va-driver:amd64 2.4.0-0ubuntu1 amd64 VAAPI driver for Intel G45 & HD Graphics family
ii ibus 1.5.22-2ubuntu2.1 amd64 Intelligent Input Bus - core
ii ibus-data 1.5.22-2ubuntu2.1 all Intelligent Input Bus - data files
ii ibus-gtk:amd64 1.5.22-2ubuntu2.1 amd64 Intelligent Input Bus - GTK2 support
ii ibus-gtk3:amd64 1.5.22-2ubuntu2.1 amd64 Intelligent Input Bus - GTK3 support
ii intel-media-va-driver:amd64 20.1.1+dfsg1-1 amd64 VAAPI driver for the Intel GEN8+ Graphics family
ii intel-microcode 3.20201110.0ubuntu0.20.04.2 amd64 Processor microcode firmware for Intel CPUs
ii iucode-tool 2.3.1-1 amd64 Intel processor microcode tool
ii libdrm-intel1:amd64 2.4.102-1ubuntu1~20.04.1 amd64 Userspace interface to intel-specific kernel DRM services -- runtime
ii libdrm-nouveau2:amd64 2.4.102-1ubuntu1~20.04.1 amd64 Userspace interface to nouveau-specific kernel DRM services -- runtime
ii libdrm-radeon1:amd64 2.4.102-1ubuntu1~20.04.1 amd64 Userspace interface to radeon-specific kernel DRM services -- runtime
ii libegl-mesa0:amd64 20.2.6-0ubuntu0.20.04.1 amd64 free implementation of the EGL API -- Mesa vendor library
ii libgl1-mesa-dri:amd64 20.2.6-0ubuntu0.20.04.1 amd64 free implementation of the OpenGL API -- DRI modules
ii libglapi-mesa:amd64 20.2.6-0ubuntu0.20.04.1 amd64 free implementation of the GL API -- shared library
ii libglu1-mesa:amd64 9.0.1-1build1 amd64 Mesa OpenGL utility library (GLU)
ii libglx-mesa0:amd64 20.2.6-0ubuntu0.20.04.1 amd64 free implementation of the OpenGL API -- GLX vendor library
ii libibus-1.0-5:amd64 1.5.22-2ubuntu2.1 amd64 Intelligent Input Bus - shared library
ii libigdgmm11:amd64 20.1.1+ds1-1 amd64 Intel Graphics Memory Management Library -- shared library
ii mesa-utils 8.4.0-1build1 amd64 Miscellaneous Mesa GL utilities
ii mesa-va-drivers:amd64 20.2.6-0ubuntu0.20.04.1 amd64 Mesa VA-API video acceleration drivers
ii mesa-vdpau-drivers:amd64 20.2.6-0ubuntu0.20.04.1 amd64 Mesa VDPAU video acceleration drivers
ii mesa-vulkan-drivers:amd64 20.2.6-0ubuntu0.20.04.1 amd64 Mesa Vulkan graphics drivers
ii python3-ibus-1.0 1.5.22-2ubuntu2.1 all Intelligent Input Bus - introspection overrides for Python (Python 3)
ii xserver-xorg-video-ati 1:19.1.0-1 amd64 X.Org X server -- AMD/ATI display driver wrapper
ii xserver-xorg-video-intel 2:2.99.917+git20200226-1 amd64 X.Org X server -- Intel i8xx, i9xx display driver
ii xserver-xorg-video-nouveau 1:1.0.16-1 amd64 X.Org X server -- Nouveau display driver
ii xserver-xorg-video-radeon 1:19.1.0-1 amd64 X.Org X server -- AMD/ATI Radeon display driver
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04.2 LTS"
[20428.725864] printk: Suspending console(s) (use no_console_suspend to debug)
[20429.159748] tpm tpm0: tpm_try_transmit: send(): error -5
[30419.252944] ath: phy0: DMA failed to stop in 10 ms AR_CR=0x00000028 AR_DIAG_SW=0x02000020 DMADBG_7=0x0000a400
[34337.238685] audit: type=1326 audit(1617548765.782:127): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=57647 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f3bb83f3c7f code=0x50000
[34337.238823] audit: type=1326 audit(1617548765.782:128): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=57647 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f3bb83f3c7f code=0x50000
[34337.238938] audit: type=1326 audit(1617548765.782:129): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=57647 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f3bb83f3c7f code=0x50000
[34337.239021] audit: type=1326 audit(1617548765.782:130): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=57647 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f3bb83f3c7f code=0x50000
[34407.449142] audit: type=1326 audit(1617548835.993:148): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=57799 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f5b0f488c7f code=0x50000
[34407.449228] audit: type=1326 audit(1617548835.993:149): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=57799 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f5b0f488c7f code=0x50000
[34407.449232] audit: type=1326 audit(1617548835.993:150): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=57799 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f5b0f488c7f code=0x50000
[34407.449278] audit: type=1326 audit(1617548835.993:151): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=57799 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7f5b0f488c7f code=0x50000
[34997.907116] audit: type=1326 audit(1617549426.460:170): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=58178 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fec72135c7f code=0x50000
[34997.907122] audit: type=1326 audit(1617549426.460:169): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=58178 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fec72135c7f code=0x50000
[34997.907185] audit: type=1326 audit(1617549426.460:171): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=58178 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fec72135c7f code=0x50000
[34997.907354] audit: type=1326 audit(1617549426.460:172): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=58178 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fec72135c7f code=0x50000
[40263.934820] ath: phy0: DMA failed to stop in 10 ms AR_CR=0x00000024 AR_DIAG_SW=0x02000020 DMADBG_7=0x0000a400
[43963.513665] printk: Suspending console(s) (use no_console_suspend to debug)
[43963.956833] tpm tpm0: tpm_try_transmit: send(): error -5
[44030.289242] audit: type=1326 audit(1617571785.478:192): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=60409 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fe605d85c7f code=0x50000
[44030.289250] audit: type=1326 audit(1617571785.478:191): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=60409 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fe605d85c7f code=0x50000
[44030.289284] audit: type=1326 audit(1617571785.478:193): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=60409 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fe605d85c7f code=0x50000
[44030.289308] audit: type=1326 audit(1617571785.478:194): auid=1000 uid=1000 gid=1000 ses=7 subj=snap.vlc.vlc pid=60409 comm="glxinfo" exe="/snap/vlc/2103/usr/bin/glxinfo" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fe605d85c7f code=0x50000
[45444.840808] printk: Suspending console(s) (use no_console_suspend to debug)
[45446.053982] tpm tpm0: tpm_try_transmit: send(): error -5
[46394.010206] audit: type=1400 audit(1617579304.892:564): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="snap.libreoffice.filebug" pid=64986 comm="apparmor_parser"
[47250.650402] kdenlive[66100]: segfault at 0 ip 00007fe704e09360 sp 00007ffe2e29c268 error 4 in libmlt++.so.6.20.0[7fe704df1000+22000]
model : 58
model name : Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
model : 58
model name : Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
model : 58
model name : Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
model : 58
model name : Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
cat: /var/log/Xorg.0.log: No such file or directory
 Release Date: 04/12/2019
  Serial services are supported (int 14h)
 Manufacturer: Hewlett-Packard
 Product Name: HP EliteBook 2570p
 Serial Number: CNU234BBC6
 Manufacturer: Hewlett-Packard
 Product Name: 17DF
 Serial Number: PCZJK001Y3B1WM
 Manufacturer: Hewlett-Packard
 Serial Number: CNU234BBC6
 Manufacturer: Intel(R) Corporation
 Serial Number: To Be Filled By O.E.M.
 Manufacturer: Samsung
 Serial Number: 4094218E
 Manufacturer: Samsung
 Serial Number: 936F025D
 Manufacturer: 13-54
 SBDS Serial Number: 026A
 SBDS Manufacture Date: 2013-01-07
cat: /etc/X11/xorg.conf: No such file or directory
OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) HD Graphics 4000 (IVB GT2)
OpenGL version string: 3.0 Mesa 20.2.6

Not software rendered: yes
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes
GL vertex program: yes
GL fragment program: yes
GL vertex buffer object: yes
GL framebuffer object: yes
GL version is 1.4+: yes

Unity 3D supported: yes
ubuntu-support-status: command not found
1600 packages installed, of which:
1513 receive package updates with LTS until 4/2025
  87 could receive security updates with ESM Apps until 4/2030

Enable Extended Security Maintenance (ESM Apps) to get 1 security
update (so far) and enable coverage of 87 packages.

This machine is not attached to an Ubuntu Advantage subscription.
See https://ubuntu.com/advantage
Module Size Used by
xt_CHECKSUM 16384 1
xt_MASQUERADE 20480 3
ip6table_mangle 16384 1
ip6table_nat 16384 1
iptable_mangle 16384 1
iptable_nat 16384 1
nf_nat 45056 3 ip6table_nat,iptable_nat,xt_MASQUERADE
nf_tables 192512 0
nfnetlink 16384 1 nf_tables
bridge 192512 0
stp 16384 1 bridge
llc 16384 2 bridge,stp
btrfs 1290240 0
blake2b_generic 20480 0
xor 24576 1 btrfs
raid6_pq 114688 1 btrfs
ufs 81920 0
qnx4 16384 0
hfsplus 110592 0
hfs 61440 0
minix 36864 0
ntfs 106496 0
msdos 20480 0
jfs 188416 0
xfs 1318912 0
nf_log_ipv6 16384 5
xt_recent 24576 0
xt_hl 16384 22
ip6t_rt 20480 3
nf_log_ipv4 16384 5
nf_log_common 16384 2 nf_log_ipv4,nf_log_ipv6
ipt_REJECT 16384 3
nf_reject_ipv4 16384 1 ipt_REJECT
xt_LOG 20480 10
xt_limit 16384 13
xt_addrtype 16384 4
xt_tcpudp 20480 27
xt_conntrack 16384 17
nf_conntrack 147456 3 xt_conntrack,nf_nat,xt_MASQUERADE
nf_defrag_ipv6 24576 1 nf_conntrack
nf_defrag_ipv4 16384 1 nf_conntrack
libcrc32c 16384 4 nf_conntrack,nf_nat,btrfs,xfs
ip6table_filter 16384 1
ip6_tables 32768 55 ip6table_filter,ip6table_nat,ip6table_mangle
iptable_filter 16384 1
bpfilter 884736 0
rfcomm 81920 16
ccm 20480 3
cmac 16384 5
algif_hash 16384 2
algif_skcipher 16384 2
af_alg 28672 10 algif_hash,algif_skcipher
bnep 24576 2
nls_iso8859_1 16384 1
snd_hda_codec_hdmi 61440 1
snd_hda_codec_idt 61440 1
snd_hda_codec_generic 81920 1 snd_hda_codec_idt
ledtrig_audio 16384 1 snd_hda_codec_generic
snd_hda_intel 53248 3
snd_intel_dspcfg 24576 1 snd_hda_intel
snd_hda_codec 139264 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_idt
snd_hda_core 94208 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_idt
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 114688 4 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_core
snd_seq_midi 20480 0
intel_rapl_msr 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
mei_hdcp 24576 0
snd_rawmidi 36864 1 snd_seq_midi
intel_rapl_common 28672 1 intel_rapl_msr
x86_pkg_temp_thermal 20480 0
snd_seq 69632 2 snd_seq_midi,snd_seq_midi_event
intel_powerclamp 20480 0
coretemp 20480 0
kvm_intel 286720 0
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
kvm 712704 1 kvm_intel
btusb 57344 0
btrtl 24576 1 btusb
btbcm 16384 1 btusb
crct10dif_pclmul 16384 1
btintel 28672 1 btusb
ghash_clmulni_intel 16384 0
aesni_intel 372736 9
crypto_simd 16384 1 aesni_intel
cryptd 24576 4 crypto_simd,ghash_clmulni_intel
glue_helper 16384 1 aesni_intel
bluetooth 581632 41 btrtl,btintel,btbcm,bnep,btusb,rfcomm
snd_timer 40960 2 snd_seq,snd_pcm
ath9k 151552 0
ath9k_common 36864 1 ath9k
ecdh_generic 16384 2 bluetooth
i915 2195456 9
ath9k_hw 483328 2 ath9k_common,ath9k
ecc 32768 1 ecdh_generic
rapl 20480 0
intel_cstate 20480 0
hp_wmi 16384 0
sparse_keymap 16384 1 hp_wmi
ath 36864 3 ath9k_common,ath9k,ath9k_hw
joydev 24576 0
input_leds 16384 0
mac80211 905216 1 ath9k
wmi_bmof 16384 0
serio_raw 20480 0
uas 28672 0
cfg80211 778240 4 ath9k_common,ath9k,ath,mac80211
snd 94208 17 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_timer,snd_pcm,snd_hda_codec_idt,snd_rawmidi
efi_pstore 16384 0
usb_storage 73728 1 uas
drm_kms_helper 217088 1 i915
libarc4 16384 1 mac80211
cec 53248 2 drm_kms_helper,i915
mei_me 40960 1
soundcore 16384 1 snd
rc_core 57344 1 cec
i2c_algo_bit 16384 1 i915
fb_sys_fops 16384 1 drm_kms_helper
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
mei 106496 3 mei_hdcp,mei_me
hp_accel 28672 0
lis3lv02d 24576 1 hp_accel
tpm_infineon 20480 0
hp_wireless 16384 0
mac_hid 16384 0
sch_fq_codel 20480 3
parport_pc 45056 0
ppdev 24576 0
lp 20480 0
parport 65536 3 parport_pc,lp,ppdev
drm 552960 7 drm_kms_helper,i915
ip_tables 32768 11 iptable_filter,iptable_nat,iptable_mangle
x_tables 49152 17 ip6table_filter,xt_conntrack,iptable_filter,xt_LOG,xt_tcpudp,xt_addrtype,xt_CHECKSUM,xt_recent,ip6t_rt,ip6_tables,ipt_REJECT,ip_tables,xt_limit,xt_hl,ip6table_mangle,xt_MASQUERADE,iptable_mangle
autofs4 45056 2
hid_generic 16384 0
usbhid 57344 0
hid 135168 2 usbhid,hid_generic
crc32_pclmul 16384 0
xhci_pci 20480 0
psmouse 155648 0
sdhci_pci 53248 0
lpc_ich 24576 0
ahci 40960 2
cqhci 28672 1 sdhci_pci
libahci 36864 1 ahci
e1000e 262144 0
sdhci 69632 1 sdhci_pci
xhci_pci_renesas 20480 1 xhci_pci
wmi 32768 2 hp_wmi,wmi_bmof
video 49152 1 i915

Question information

Language:
English Edit question
Status:
Needs information
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2021-04-05
Last reply:
2021-04-06
Daniel Letzeisen (dtl131) said : #1

So you are running Wayland? Have you verified the same problems occur in a regular Xorg session?

Graphics: Device-1: Intel 3rd Gen Core processor Graphics driver: i915 v: kernel
           Display: wayland server: X.Org 1.20.9 driver: i915 resolution: 1366x768~60Hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 4000 (IVB GT2) v: 4.2 Mesa 20.2.6

^^ Well, the correct driver is installed/loaded. That doesn't mean it's free of bugs though.

Hai Lee (hai-lee) said : #2

Hi Daniel Letzeisen, I'm very thank you for your response.

I'm using Wayland, and I can sure that the issue has only appeared in SnaftCraft repository.
I tried install Kdenlive, Firefox in apt-get repository, and they worked well.

I'm using another Kubuntu computer and I have no problem with SnapCraft.

With this Ubuntu computer, I tried to reinstall Ubuntu (20.04.2 LTS) many times, but the issue has still remained.

So, I hope the next upgrade, the issue may be solved.

And the last, I really appreciate your response. Thank you.

Can you help with this problem?

Provide an answer of your own, or ask Hai Lee for more information if necessary.

To post a message you must log in.