When playing a video, the video stutters/skips

Asked by Charles Elliott on 2021-04-03

When playing videos (both locally and on the internet), the video skips frames at regular intervals. This first started happening a few weeks ago. I never had any issues like this before. I have pasted the output of the diagnostic command from this page (https://help.ubuntu.com/community/GraphicsTroubleshootingProcedure) below. I am using a ThinkPad-T470 and this is a harddisk install.

00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics 620 [8086:5916] (rev 02)
 Subsystem: Lenovo HD Graphics 620 [17aa:2245]
00:16.3 Serial controller [0700]: Intel Corporation Sunrise Point-LP Active Management Technology - SOL [8086:9d3d] (rev 21)
Linux Charles-ThinkPad-T470 5.4.0-70-generic #78-Ubuntu SMP Fri Mar 19 13:29:52 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
/usr/lib/xorg/Xorg.wrap: Only console users are allowed to run the X server
Hit:1 http://ppa.launchpad.net/bitseater/ppa/ubuntu focal InRelease
Hit:2 https://packages.microsoft.com/repos/ms-teams stable InRelease
Hit:3 http://us.archive.ubuntu.com/ubuntu focal InRelease
Get:4 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]
Ign:5 http://ppa.launchpad.net/noobslab/apps/ubuntu focal InRelease
Get:6 http://ppa.launchpad.net/qbittorrent-team/qbittorrent-stable/ubuntu focal InRelease [18.1 kB]
Get:7 http://us.archive.ubuntu.com/ubuntu focal-backports InRelease [101 kB]
Get:8 http://us.archive.ubuntu.com/ubuntu focal-security InRelease [109 kB]
Err:9 http://ppa.launchpad.net/noobslab/apps/ubuntu focal Release
  404 Not Found [IP: 91.189.95.85 80]
Get:10 http://ppa.launchpad.net/qbittorrent-team/qbittorrent-stable/ubuntu focal/main amd64 Packages [2,652 B]
Get:11 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 DEP-11 Metadata [265 kB]
Get:12 http://us.archive.ubuntu.com/ubuntu focal-updates/main DEP-11 48x48 Icons [53.9 kB]
Get:13 http://us.archive.ubuntu.com/ubuntu focal-updates/universe amd64 DEP-11 Metadata [303 kB]
Get:14 http://us.archive.ubuntu.com/ubuntu focal-updates/multiverse amd64 DEP-11 Metadata [2,468 B]
Get:15 http://us.archive.ubuntu.com/ubuntu focal-backports/universe amd64 DEP-11 Metadata [1,768 B]
Get:16 http://us.archive.ubuntu.com/ubuntu focal-security/main amd64 DEP-11 Metadata [24.3 kB]
Get:17 http://us.archive.ubuntu.com/ubuntu focal-security/universe amd64 DEP-11 Metadata [58.1 kB]
Reading package lists... Done
E: The repository 'http://ppa.launchpad.net/noobslab/apps/ubuntu focal Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
Reading package lists... Done
Building dependency tree
Reading state information... Done
inxi is already the newest version (3.0.38-1-0ubuntu1).
inxi set to manually installed.
mesa-utils is already the newest version (8.4.0-1build1).
mesa-utils set to manually installed.
The following packages were automatically installed and are no longer required:
  fonts-font-awesome libebur128-1 libfprint-2-tod1 libllvm10 libllvm10:i386
  libllvm9 libllvm9:i386 libmusicbrainz5cc2v5 libtorrent-rasterbar9
Use 'sudo apt autoremove' to remove them.
The following NEW packages will be installed:
  fbset hardinfo nux-tools
0 upgraded, 3 newly installed, 0 to remove and 1 not upgraded.
Need to get 447 kB of archives.
After this operation, 1,261 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://us.archive.ubuntu.com/ubuntu focal/main amd64 fbset amd64 2.1-31 [118 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 hardinfo amd64 0.5.1+git20180227-2 [319 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 nux-tools amd64 4.0.8+18.10.20180623-0ubuntu1 [10.3 kB]
Fetched 447 kB in 3s (156 kB/s)
Selecting previously unselected package fbset.
(Reading database ... 262670 files and directories currently installed.)
Preparing to unpack .../fbset_2.1-31_amd64.deb ...
Unpacking fbset (2.1-31) ...
Selecting previously unselected package hardinfo.
Preparing to unpack .../hardinfo_0.5.1+git20180227-2_amd64.deb ...
Unpacking hardinfo (0.5.1+git20180227-2) ...
Selecting previously unselected package nux-tools.
Preparing to unpack .../nux-tools_4.0.8+18.10.20180623-0ubuntu1_amd64.deb ...
Unpacking nux-tools (4.0.8+18.10.20180623-0ubuntu1) ...
Setting up fbset (2.1-31) ...
Setting up hardinfo (0.5.1+git20180227-2) ...
Setting up nux-tools (4.0.8+18.10.20180623-0ubuntu1) ...
Processing triggers for mime-support (3.64ubuntu1) ...
Processing triggers for gnome-menus (3.36.0-1ubuntu1) ...
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for desktop-file-utils (0.24-1ubuntu3) ...
System:
  Host: Charles-ThinkPad-T470 Kernel: 5.4.0-70-generic x86_64 bits: 64
  Desktop: Gnome 3.36.7 Distro: Ubuntu 20.04.2 LTS (Focal Fossa)
Machine:
  Type: Laptop System: LENOVO product: 20HD004AUS v: ThinkPad T470
  serial: <superuser/root required>
  Mobo: LENOVO model: 20HD004AUS serial: <superuser/root required>
  UEFI: LENOVO v: N1QET88W (1.63 ) date: 04/22/2020
Battery:
  ID-1: BAT0 charge: 16.3 Wh condition: 16.4/24.0 Wh (68%)
  ID-2: BAT1 charge: 18.6 Wh condition: 18.6/24.1 Wh (77%)
CPU:
  Topology: Dual Core model: Intel Core i5-7300U bits: 64 type: MT MCP
  L2 cache: 3072 KiB
  Speed: 3500 MHz min/max: 400/3500 MHz Core speeds (MHz): 1: 3499 2: 3500
  3: 3500 4: 3500
Graphics:
  Device-1: Intel HD Graphics 620 driver: i915 v: kernel
  Display: x11 server: X.Org 1.20.9 driver: fbdev unloaded: modesetting,vesa
  resolution: 1366x768~60Hz
  OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.2.6
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel
  Sound Server: ALSA v: k5.4.0-70-generic
Network:
  Device-1: Intel Ethernet I219-LM driver: e1000e
  IF: enp0s31f6 state: down mac: 8c:16:45:09:f6:87
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi
  IF: wlp4s0 state: up mac: b4:d5:bd:96:d3:f9
Drives:
  Local Storage: total: 465.76 GiB used: 385.73 GiB (82.8%)
  ID-1: /dev/sda vendor: Toshiba model: MQ01ACF050 size: 465.76 GiB
Partition:
  ID-1: / size: 456.01 GiB used: 385.71 GiB (84.6%) fs: ext4 dev: /dev/dm-0
  ID-2: swap-1 size: 980.0 MiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-1
Sensors:
  System Temperatures: cpu: 50.0 C mobo: N/A
  Fan Speeds (RPM): cpu: 2657
Info:
  Processes: 244 Uptime: 35m Memory: 7.52 GiB used: 2.41 GiB (32.0%)
  Shell: bash inxi: 3.0.38

mode "1366x768"
    geometry 1366 768 1366 768 32
    timings 0 0 0 0 0 0 0
    accel true
    rgba 8/16,8/8,8/0,0/0
endmode

Frame buffer device information:
    Name : i915drmfb
    Address : 0
    Size : 4227072
    Type : PACKED PIXELS
    Visual : TRUECOLOR
    XPanStep : 1
    YPanStep : 1
    YWrapStep : 0
    LineLength : 5504
    Accelerator : No
Version: 1:7.7+19ubuntu14
Screen 0: minimum 320 x 200, current 1366 x 768, maximum 16384 x 16384
eDP-1 connected primary 1366x768+0+0 (normal left inverted right x axis y axis) 309mm x 173mm
   1366x768 60.00*+
   1360x768 59.80 59.96
   1280x720 60.00 59.99 59.86 59.74
   1024x768 60.04 60.00
   960x720 60.00
   928x696 60.05
   896x672 60.01
   1024x576 59.95 59.96 59.90 59.82
   960x600 59.93 60.00
   960x540 59.96 59.99 59.63 59.82
   800x600 60.00 60.32 56.25
   840x525 60.01 59.88
   864x486 59.92 59.57
   800x512 60.17
   700x525 59.98
   800x450 59.95 59.82
   640x512 60.02
   720x450 59.89
   700x450 59.96 59.88
   640x480 60.00 59.94
   720x405 59.51 58.99
   684x384 59.88 59.85
   680x384 59.80 59.96
   640x400 59.88 59.98
   576x432 60.06
   640x360 59.86 59.83 59.84 59.32
   512x384 60.00
   512x288 60.00 59.92
   480x270 59.63 59.82
   400x300 60.32 56.34
   432x243 59.92 59.57
   320x240 60.05
   360x202 59.51 59.13
   320x180 59.84 59.32
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
HDMI-2 disconnected (normal left inverted right x axis y axis)
fglrxinfo: command not found

Command 'nvidia-settings' not found, but can be installed with:

sudo apt install nvidia-settings

H/W path Device Class Description
====================================================
                          system 20HD004AUS (LENOVO_MT_20HD_BU_Think_FM_
/0 bus 20HD004AUS
/0/3 memory 8GiB System Memory
/0/3/0 memory 4GiB SODIMM DDR4 Synchronous Unbuffered
/0/3/1 memory 4GiB SODIMM DDR4 Synchronous Unbuffered
/0/7 memory 128KiB L1 cache
/0/8 memory 512KiB L2 cache
/0/9 memory 3MiB L3 cache
/0/a processor Intel(R) Core(TM) i5-7300U CPU @ 2.60GH
/0/b memory 128KiB BIOS
/0/100 bridge Xeon E3-1200 v6/7th Gen Core Processor
/0/100/2 display HD Graphics 620
/0/100/14 bus Sunrise Point-LP USB 3.0 xHCI Controlle
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/4 input 2.4G Receiver
/0/100/14/0/8 multimedia Integrated Camera
/0/100/14/0/9 generic Generic USB device
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14/1/3 storage USB3.0-CRW
/0/100/14.2 generic Sunrise Point-LP Thermal subsystem
/0/100/16 communication Sunrise Point-LP CSME HECI #1
/0/100/16.3 communication Sunrise Point-LP Active Management Tech
/0/100/17 storage Sunrise Point-LP SATA Controller [AHCI
/0/100/1c bridge Sunrise Point-LP PCI Express Root Port
/0/100/1c.6 bridge Sunrise Point-LP PCI Express Root Port
/0/100/1c.6/0 wlp4s0 network Wireless 8265 / 8275
/0/100/1d bridge Sunrise Point-LP PCI Express Root Port
/0/100/1f bridge Sunrise Point LPC Controller/eSPI Contr
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Sunrise Point-LP HD Audio
/0/100/1f.4 bus Sunrise Point-LP SMBus
/0/100/1f.6 enp0s31f6 network Ethernet Connection (4) I219-LM
/0/0 system PnP device PNP0c02
/0/1 system PnP device PNP0c02
/0/2 system PnP device PNP0c02
/0/4 system PnP device PNP0c02
/0/5 system PnP device PNP0b00
/0/6 generic PnP device INT3f0d
/0/c generic PnP device LEN0071
/0/d generic PnP device LEN006e
/0/e system PnP device PNP0c02
/0/f system PnP device PNP0c02
/0/10 system PnP device PNP0c02
/0/11 system PnP device PNP0c01
/0/12 scsi2 storage
/0/12/0.0.0 /dev/sda disk 500GB TOSHIBA MQ01ACF0
/0/12/0.0.0/1 volume 511MiB Windows FAT volume
/0/12/0.0.0/2 /dev/sda2 volume 465GiB LVM Physical Volume
/0/13 scsi3 storage
/0/13/0.0.0 /dev/sdb disk SD/MMC
/0/13/0.0.0/0 /dev/sdb disk
/1 power 01AV419
/2 power 01AV424
  *-display
       description: VGA compatible controller
       product: HD Graphics 620
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 02
       width: 64 bits
       clock: 33MHz
       capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:127 memory:eb000000-ebffffff memory:a0000000-afffffff ioport:e000(size=64) memory:c0000-dffff
ii gir1.2-ibus-1.0:amd64 1.5.22-2ubuntu2.1 amd64 Intelligent Input Bus - introspection data
ii i965-va-driver:amd64 2.4.0-0ubuntu1 amd64 VAAPI driver for Intel G45 & HD Graphics family
ii i965-va-driver:i386 2.4.0-0ubuntu1 i386 VAAPI driver for Intel G45 & HD Graphics family
ii ibus 1.5.22-2ubuntu2.1 amd64 Intelligent Input Bus - core
ii ibus-data 1.5.22-2ubuntu2.1 all Intelligent Input Bus - data files
ii ibus-gtk:amd64 1.5.22-2ubuntu2.1 amd64 Intelligent Input Bus - GTK2 support
ii ibus-gtk3:amd64 1.5.22-2ubuntu2.1 amd64 Intelligent Input Bus - GTK3 support
ii intel-media-va-driver:amd64 20.1.1+dfsg1-1 amd64 VAAPI driver for the Intel GEN8+ Graphics family
ii intel-media-va-driver:i386 20.1.1+dfsg1-1 i386 VAAPI driver for the Intel GEN8+ Graphics family
ii intel-microcode 3.20201110.0ubuntu0.20.04.2 amd64 Processor microcode firmware for Intel CPUs
ii iucode-tool 2.3.1-1 amd64 Intel processor microcode tool
ii libcilkrts5:amd64 7.5.0-6ubuntu2 amd64 Intel Cilk Plus language extensions (runtime)
ii libdrm-intel1:amd64 2.4.102-1ubuntu1~20.04.1 amd64 Userspace interface to intel-specific kernel DRM services -- runtime
ii libdrm-intel1:i386 2.4.102-1ubuntu1~20.04.1 i386 Userspace interface to intel-specific kernel DRM services -- runtime
ii libdrm-nouveau2:amd64 2.4.102-1ubuntu1~20.04.1 amd64 Userspace interface to nouveau-specific kernel DRM services -- runtime
ii libdrm-nouveau2:i386 2.4.102-1ubuntu1~20.04.1 i386 Userspace interface to nouveau-specific kernel DRM services -- runtime
ii libdrm-radeon1:amd64 2.4.102-1ubuntu1~20.04.1 amd64 Userspace interface to radeon-specific kernel DRM services -- runtime
ii libdrm-radeon1:i386 2.4.102-1ubuntu1~20.04.1 i386 Userspace interface to radeon-specific kernel DRM services -- runtime
ii libegl-mesa0:amd64 20.2.6-0ubuntu0.20.04.1 amd64 free implementation of the EGL API -- Mesa vendor library
ii libegl-mesa0:i386 20.2.6-0ubuntu0.20.04.1 i386 free implementation of the EGL API -- Mesa vendor library
ii libegl1-mesa:amd64 20.2.6-0ubuntu0.20.04.1 amd64 transitional dummy package
ii libgl1-mesa-dri:amd64 20.2.6-0ubuntu0.20.04.1 amd64 free implementation of the OpenGL API -- DRI modules
ii libgl1-mesa-dri:i386 20.2.6-0ubuntu0.20.04.1 i386 free implementation of the OpenGL API -- DRI modules
ii libgl1-mesa-glx:amd64 20.2.6-0ubuntu0.20.04.1 amd64 transitional dummy package
ii libgl1-mesa-glx:i386 20.2.6-0ubuntu0.20.04.1 i386 transitional dummy package
ii libglapi-mesa:amd64 20.2.6-0ubuntu0.20.04.1 amd64 free implementation of the GL API -- shared library
ii libglapi-mesa:i386 20.2.6-0ubuntu0.20.04.1 i386 free implementation of the GL API -- shared library
ii libglu1-mesa:amd64 9.0.1-1build1 amd64 Mesa OpenGL utility library (GLU)
ii libglu1-mesa:i386 9.0.1-1build1 i386 Mesa OpenGL utility library (GLU)
ii libglx-mesa0:amd64 20.2.6-0ubuntu0.20.04.1 amd64 free implementation of the OpenGL API -- GLX vendor library
ii libglx-mesa0:i386 20.2.6-0ubuntu0.20.04.1 i386 free implementation of the OpenGL API -- GLX vendor library
ii libibus-1.0-5:amd64 1.5.22-2ubuntu2.1 amd64 Intelligent Input Bus - shared library
ii libigdgmm11:amd64 20.1.1+ds1-1 amd64 Intel Graphics Memory Management Library -- shared library
ii libigdgmm11:i386 20.1.1+ds1-1 i386 Intel Graphics Memory Management Library -- shared library
ii libmpx2:amd64 8.4.0-3ubuntu2 amd64 Intel memory protection extensions (runtime)
ii libosmesa6:i386 20.2.6-0ubuntu0.20.04.1 i386 Mesa Off-screen rendering extension
ii libpresage-data 0.9.1-2.1ubuntu9 all intelligent predictive text entry platform (data files)
ii libpresage1v5:amd64 0.9.1-2.1ubuntu9 amd64 intelligent predictive text entry platform (shared library)
ii libwayland-egl1-mesa:amd64 20.2.6-0ubuntu0.20.04.1 amd64 transitional dummy package
ii mesa-utils 8.4.0-1build1 amd64 Miscellaneous Mesa GL utilities
ii mesa-va-drivers:amd64 20.2.6-0ubuntu0.20.04.1 amd64 Mesa VA-API video acceleration drivers
ii mesa-va-drivers:i386 20.2.6-0ubuntu0.20.04.1 i386 Mesa VA-API video acceleration drivers
ii mesa-vdpau-drivers:amd64 20.2.6-0ubuntu0.20.04.1 amd64 Mesa VDPAU video acceleration drivers
ii mesa-vdpau-drivers:i386 20.2.6-0ubuntu0.20.04.1 i386 Mesa VDPAU video acceleration drivers
ii mesa-vulkan-drivers:amd64 20.2.6-0ubuntu0.20.04.1 amd64 Mesa Vulkan graphics drivers
ii mesa-vulkan-drivers:i386 20.2.6-0ubuntu0.20.04.1 i386 Mesa Vulkan graphics drivers
ii presage 0.9.1-2.1ubuntu9 amd64 intelligent predictive text entry platform (tools and demos)
ii python3-ibus-1.0 1.5.22-2ubuntu2.1 all Intelligent Input Bus - introspection overrides for Python (Python 3)
ii xserver-xorg-video-ati 1:19.1.0-1 amd64 X.Org X server -- AMD/ATI display driver wrapper
ii xserver-xorg-video-intel 2:2.99.917+git20200226-1 amd64 X.Org X server -- Intel i8xx, i9xx display driver
ii xserver-xorg-video-nouveau 1:1.0.16-1 amd64 X.Org X server -- Nouveau display driver
ii xserver-xorg-video-radeon 1:19.1.0-1 amd64 X.Org X server -- AMD/ATI Radeon display driver
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04.2 LTS"
[ 0.000000] Intel GenuineIntel
[ 0.032580] Reserving Intel graphics memory at [mem 0x9a800000-0x9c7fffff]
[ 0.104804] smpboot: CPU0: Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz (family: 0x6, model: 0x8e, stepping: 0x9)
[ 0.104942] Performance Events: PEBS fmt3+, Skylake events, 32-deep LBR, full-width counters, Intel PMU driver.
[ 0.105437] MDS CPU bug present and SMT on, data leak possible. See https://www.kernel.org/doc/html/latest/admin-guide/hw-vuln/mds.html for more details.
[ 0.105437] TAA CPU bug present and SMT on, data leak possible. See https://www.kernel.org/doc/html/latest/admin-guide/hw-vuln/tsx_async_abort.html for more details.
[ 0.172388] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 0.201002] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
[ 0.244758] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI HPX-Type3]
[ 0.245047] acpi PNP0A08:00: _OSC failed (AE_SUPPORT); disabling ASPM
[ 0.269749] pci 0000:00:02.0: vgaarb: setting as boot VGA device
[ 0.269749] pci 0000:00:02.0: vgaarb: VGA device added: decodes=io+mem,owns=io+mem,locks=none
[ 0.269749] pci 0000:00:02.0: vgaarb: bridge control possible
[ 0.269749] vgaarb: loaded
[ 0.427537] fb0: EFI VGA frame buffer device
[ 0.427544] intel_idle: MWAIT substates: 0x11142120
[ 0.427545] intel_idle: v0.4.1 model 0x8E
[ 0.427748] intel_idle: lapic_timer_reliable_states 0xffffffff
[ 0.524774] intel_pstate: Intel P-state driver initializing
[ 0.525063] intel_pstate: HWP enabled
[ 0.566710] intel_pmc_core intel_pmc_core.0: initialized
[ 0.571090] Segment Routing with IPv6
[ 0.571292] RAS: Correctable Errors collector initialized.
[ 0.755732] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k
[ 0.755732] e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
[ 1.033839] e1000e 0000:00:1f.6 eth0: Intel(R) PRO/1000 Network Connection
[ 8.187486] systemd[1]: Mounting Kernel Debug File System...
[ 8.314053] systemd[1]: Mounted Kernel Debug File System.
[ 8.500242] EXT4-fs (dm-0): re-mounted. Opts: errors=remount-ro
[ 15.659557] RAPL PMU: hw unit of domain pp1-gpu 2^-14 Joules
[ 16.092795] fb0: switching to inteldrmfb from EFI VGA
[ 16.092889] i915 0000:00:02.0: vgaarb: deactivate vga console
[ 16.094626] i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem
[ 16.115638] i915 0000:00:02.0: Failed to program MOCS registers; expect performance issues.
[ 16.745391] Intel(R) Wireless WiFi driver for Linux
[ 16.745392] Copyright(c) 2003- 2015 Intel Corporation
[ 16.805573] Bluetooth: hci0: Debug lock is disabled
[ 17.165858] Bluetooth: hci0: Found device firmware: intel/ibt-12-16.sfi
[ 17.265637] iwlwifi 0000:04:00.0: Found debug destination: EXTERNAL_DRAM
[ 17.265638] iwlwifi 0000:04:00.0: Found debug configuration: 0
[ 18.852391] Bluetooth: hci0: Found Intel DDC parameters: intel/ibt-12-16.ddc
[ 18.855646] Bluetooth: hci0: Applying Intel DDC parameters completed
[ 19.438072] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 19.444080] uvcvideo: Failed to initialize entity for entity 6
[ 19.444081] uvcvideo: Failed to register entities (-22).
[ 19.479227] iwlwifi 0000:04:00.0: Detected Intel(R) Dual Band Wireless AC 8265, REV=0x230
[ 19.487451] iwlwifi 0000:04:00.0: Applying debug destination EXTERNAL_DRAM
[ 19.617467] thermal thermal_zone3: failed to read out thermal zone (-61)
[ 19.722725] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input16
[ 19.722760] input: HDA Intel PCH Dock Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input17
[ 19.722791] input: HDA Intel PCH Dock Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input18
[ 19.722819] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input19
[ 19.722847] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input20
[ 19.722875] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input21
[ 19.722903] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input22
[ 19.722933] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input23
[ 19.722960] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input24
[ 20.704820] intel_rapl_common: Found RAPL domain package
[ 20.704821] intel_rapl_common: Found RAPL domain core
[ 20.704822] intel_rapl_common: Found RAPL domain uncore
[ 20.704822] intel_rapl_common: Found RAPL domain dram
[ 51.896857] iwlwifi 0000:04:00.0: Applying debug destination EXTERNAL_DRAM
[ 52.030779] iwlwifi 0000:04:00.0: Applying debug destination EXTERNAL_DRAM
[ 341.266872] pci 0000:05:00.0: BAR 13: failed to assign [io size 0x3000]
[ 341.266878] pci 0000:05:00.0: BAR 13: failed to assign [io size 0x3000]
[ 341.266883] pci 0000:06:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
[ 341.266886] pci 0000:06:01.0: BAR 13: failed to assign [io size 0x1000]
[ 341.266889] pci 0000:06:02.0: BAR 13: failed to assign [io size 0x1000]
[ 341.266896] pci 0000:06:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
[ 341.266898] pci 0000:06:02.0: BAR 13: failed to assign [io size 0x1000]
[ 341.266901] pci 0000:06:01.0: BAR 13: failed to assign [io size 0x1000]
[ 382.677534] xhci_hcd 0000:3d:00.0: PCI post-resume error -19!
[ 382.677990] xhci_hcd 0000:3d:00.0: Host halt failed, -19
[ 382.677992] xhci_hcd 0000:3d:00.0: Host not accessible, reset failed.
[ 383.222776] pcieport 0000:05:00.0: BAR 13: failed to assign [io size 0x3000]
[ 383.222778] pcieport 0000:05:00.0: BAR 13: failed to assign [io size 0x3000]
[ 383.222783] pcieport 0000:06:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
[ 383.222785] pcieport 0000:06:01.0: BAR 13: failed to assign [io size 0x1000]
[ 383.222787] pcieport 0000:06:02.0: BAR 13: failed to assign [io size 0x1000]
[ 383.222791] pcieport 0000:06:02.0: BAR 15: failed to assign [mem size 0x00200000 64bit pref]
[ 383.222793] pcieport 0000:06:02.0: BAR 13: failed to assign [io size 0x1000]
[ 383.222795] pcieport 0000:06:01.0: BAR 13: failed to assign [io size 0x1000]
model : 142
model name : Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz
model : 142
model name : Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz
model : 142
model name : Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz
model : 142
model name : Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz
 (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 162.514] (==) Automatically adding GPU devices
[ 162.514] (==) Automatically binding GPU devices
[ 162.514] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
[ 162.514] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist.
[ 162.514] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist.
[ 162.514] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist.
[ 162.514] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist.
[ 162.535] (II) LoadModule: "glx"
[ 162.552] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[ 162.576] (II) Module glx: vendor="X.Org Foundation"
[ 162.576] (==) Matched vesa as autoconfigured driver 2
[ 162.597] (II) LoadModule: "vesa"
[ 162.597] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so
[ 162.602] (II) Module vesa: vendor="X.Org Foundation"
[ 162.602] (II) VESA: driver for VESA chipsets: vesa
[ 162.603] (EE) open /dev/dri/card0: No such file or directory
[ 162.603] (WW) Falling back to old probe method for modesetting
[ 162.603] (EE) open /dev/dri/card0: No such file or directory
[ 162.619] (WW) Falling back to old probe method for vesa
[ 162.619] (EE) Screen 0 deleted because of no matching config section.
[ 162.619] (II) FBDEV(0): Creating default Display subsection in Screen section
[ 162.619] (II) FBDEV(0): hardware: EFI VGA (video memory: 4160kB)
[ 162.622] (II) UnloadModule: "vesa"
[ 162.623] (II) Unloading vesa
[ 162.635] (II) AIGLX: Screen 0 is not DRI2 capable
[ 162.635] (EE) AIGLX: reverting to software rendering
[ 163.959] (II) IGLX: enabled GLX_MESA_copy_sub_buffer
[ 163.962] (II) IGLX: Loaded and initialized swrast
[ 163.962] (II) GLX: Initialized DRISWRAST GL provider for screen 0
[ 164.104] (II) config/udev: Adding input device HDA Intel PCH Dock Headphone (/dev/input/event9)
[ 164.104] (II) config/udev: Adding input device HDA Intel PCH Headphone (/dev/input/event10)
[ 164.104] (II) config/udev: Adding input device HDA Intel PCH HDMI/DP,pcm=3 (/dev/input/event11)
[ 164.105] (II) config/udev: Adding input device HDA Intel PCH Mic (/dev/input/event7)
[ 164.105] (II) config/udev: Adding input device HDA Intel PCH Dock Mic (/dev/input/event8)
 Manufacturer: Samsung
 Serial Number: 361FD0ED
 Manufacturer: Samsung
 Serial Number: 361FD0F2
 Manufacturer: Intel(R) Corporation
 Serial Number: None
 Release Date: 04/22/2020
  Serial services are supported (int 14h)
 Manufacturer: LENOVO
 Product Name: 20HD004AUS
 Serial Number: PF0ZCP4Y
 Manufacturer: LENOVO
 Product Name: 20HD004AUS
 Serial Number: L2HF81407J9
 Manufacturer: LENOVO
 Serial Number: PF0ZCP4Y
 Manufacturer: SANYO
 SBDS Serial Number: 00A5
 SBDS Manufacture Date: 2017-11-13
 Manufacturer: Celxpert
 SBDS Serial Number: 006C
 SBDS Manufacture Date: 2017-12-17
 Release Date: 11/14/2019
cat: /etc/X11/xorg.conf: No such file or directory
OpenGL vendor string: Intel
OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2)
OpenGL version string: 4.6 (Compatibility Profile) Mesa 20.2.6

Not software rendered: yes
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes
GL vertex program: yes
GL fragment program: yes
GL vertex buffer object: yes
GL framebuffer object: yes
GL version is 1.4+: yes

Unity 3D supported: yes
ubuntu-support-status: command not found
2852 packages installed, of which:
2143 receive package updates with LTS until 4/2025
 634 could receive security updates with ESM Apps until 4/2030
   1 package is from a third party
  74 packages are no longer available for download

Packages from third parties are not provided by the official Ubuntu
archive, for example packages from Personal Package Archives in
Launchpad.
For more information on the packages, run 'ubuntu-security-status
--thirdparty'.

Packages that are not available for download may be left over from a
previous release of Ubuntu, may have been installed directly from a
.deb file, or are from a source which has been disabled.
For more information on the packages, run 'ubuntu-security-status
--unavailable'.

Enable Extended Security Maintenance (ESM Apps) to get 1 security
update (so far) and enable coverage of 634 packages.

This machine is not attached to an Ubuntu Advantage subscription.
See https://ubuntu.com/advantage
Module Size Used by
thunderbolt 167936 0
ip6t_REJECT 16384 6
nf_reject_ipv6 20480 1 ip6t_REJECT
ipt_REJECT 16384 6
nf_reject_ipv4 16384 1 ipt_REJECT
xt_multiport 20480 4
xt_cgroup 16384 10
xt_mark 16384 8
xt_owner 16384 8
xt_tcpudp 20480 10
ip6table_raw 16384 1
iptable_raw 16384 1
ip6table_mangle 16384 1
iptable_mangle 16384 1
ip6table_nat 16384 1
iptable_nat 16384 1
nf_nat 40960 2 ip6table_nat,iptable_nat
nf_conntrack 139264 1 nf_nat
nf_defrag_ipv6 24576 1 nf_conntrack
nf_defrag_ipv4 16384 1 nf_conntrack
libcrc32c 16384 2 nf_conntrack,nf_nat
ip6table_filter 16384 1
ip6_tables 32768 4 ip6table_filter,ip6table_raw,ip6table_nat,ip6table_mangle
iptable_filter 16384 1
bpfilter 32768 0
ccm 20480 6
bnep 24576 2
nls_iso8859_1 16384 1
intel_rapl_msr 20480 0
mei_hdcp 24576 0
snd_hda_codec_hdmi 61440 1
snd_hda_codec_realtek 126976 1
snd_hda_codec_generic 81920 1 snd_hda_codec_realtek
iwlmvm 380928 0
snd_hda_intel 53248 3
uvcvideo 98304 0
videobuf2_vmalloc 20480 1 uvcvideo
videobuf2_memops 20480 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
snd_intel_dspcfg 24576 1 snd_hda_intel
videobuf2_common 53248 2 videobuf2_v4l2,uvcvideo
videodev 225280 3 videobuf2_v4l2,uvcvideo,videobuf2_common
mc 53248 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
mac80211 847872 1 iwlmvm
snd_hda_codec 135168 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
intel_rapl_common 24576 1 intel_rapl_msr
libarc4 16384 1 mac80211
x86_pkg_temp_thermal 20480 0
intel_powerclamp 20480 0
snd_hda_core 90112 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
coretemp 20480 0
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_core
thinkpad_acpi 110592 0
kvm 663552 0
btusb 57344 0
btrtl 24576 1 btusb
btbcm 16384 1 btusb
btintel 24576 1 btusb
iwlwifi 331776 1 iwlmvm
bluetooth 548864 11 btrtl,btintel,btbcm,bnep,btusb
nvram 16384 1 thinkpad_acpi
ledtrig_audio 16384 3 snd_hda_codec_generic,snd_hda_codec_realtek,thinkpad_acpi
snd_seq_midi 20480 0
crct10dif_pclmul 16384 1
ghash_clmulni_intel 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 36864 1 snd_seq_midi
ecdh_generic 16384 1 bluetooth
ecc 28672 1 ecdh_generic
snd_seq 69632 2 snd_seq_midi,snd_seq_midi_event
i915 1990656 21
aesni_intel 372736 4
cfg80211 704512 3 iwlmvm,iwlwifi,mac80211
mei_me 40960 1
crypto_simd 16384 1 aesni_intel
cryptd 24576 2 crypto_simd,ghash_clmulni_intel
ucsi_acpi 16384 0
glue_helper 16384 1 aesni_intel
typec_ucsi 40960 1 ucsi_acpi
rapl 20480 0
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
intel_cstate 20480 0
snd_timer 36864 2 snd_seq,snd_pcm
drm_kms_helper 184320 1 i915
mei 106496 3 mei_hdcp,mei_me
snd 90112 18 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,thinkpad_acpi,snd_pcm,snd_rawmidi
typec 45056 1 typec_ucsi
joydev 24576 0
input_leds 16384 0
serio_raw 20480 0
i2c_algo_bit 16384 1 i915
intel_xhci_usb_role_switch 16384 0
roles 16384 1 intel_xhci_usb_role_switch
fb_sys_fops 16384 1 drm_kms_helper
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
intel_pch_thermal 16384 0
soundcore 16384 1 snd
mac_hid 16384 0
acpi_pad 184320 0
intel_wmi_thunderbolt 20480 0
wmi_bmof 16384 0
sch_fq_codel 20480 2
parport_pc 40960 0
ppdev 24576 0
lp 20480 0
parport 53248 3 parport_pc,lp,ppdev
drm 491520 9 drm_kms_helper,i915
ip_tables 32768 4 iptable_filter,iptable_raw,iptable_nat,iptable_mangle
x_tables 45056 15 ip6table_filter,ip6table_raw,iptable_filter,xt_cgroup,xt_multiport,xt_tcpudp,xt_owner,ip6_tables,ipt_REJECT,iptable_raw,ip_tables,ip6table_mangle,ip6t_REJECT,iptable_mangle,xt_mark
autofs4 45056 2
hid_generic 16384 0
usbhid 57344 0
hid 131072 2 usbhid,hid_generic
uas 28672 0
usb_storage 77824 1 uas
crc32_pclmul 16384 0
ahci 40960 2
psmouse 155648 0
e1000e 258048 0
i2c_i801 32768 0
libahci 32768 1 ahci
wmi 32768 2 intel_wmi_thunderbolt,wmi_bmof
video 49152 2 thinkpad_acpi,i915

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
Charles Elliott
Solved:
2021-04-16
Last query:
2021-04-16
Last reply:
2021-04-03

The noobslab PPA doesn't support Focal and I suggest you remove it.

If you try a newer kernel does it help?

Charles Elliott (cellio) said : #3

Thank you for your response. I removed the noobslab PPA and updated the kernel to 5.4.102-0504102-generic. The stuttering video issue has not gone away.

Charles Elliott (cellio) said : #4

I am still trying to solve this issue, and I wanted to provide more information in case anyone is able to help.

I tried running Ubuntu 20.10 from a Live USB and videos played perfectly. I then decided to try upgrading to 20.10. However, after installation the problem persisted. I experimented with running Live USBs of 20.04 and 21.04 and found that videos played perfectly on those as well.

At this point, I think I may just need to do a clean install. I would rather not take that step if I can avoid it, though.

Charles Elliott (cellio) said : #5

So after some more troubleshooting, I found that the problem went away disabling the "Panel World Clock (Lite)" Gnome shell extension. I have used this extension for years, so I don't know why it started affecting my PC's performance recently.