Complete screen corruption on resume. Nvidia GT216GLM

Asked by Matthew J. L. Kilger on 2021-01-13

Using Nvidia-304 driver, desktop is unable to start.

When using Nouveau driver, upon resume from suspend, the entire screen is corrupted and interaction is impossible.

To work-around:
CTRL+ALT+F4 to log into terminal shell.
sudo init 3
sudo init 5 to restart the desktop.

This, of course, has the unfortunate side-effect of killing any applications on the desktop.

Any suggestion (beyond upgrading the video card, as this is a Lenovo W510 laptop, so this component is not replaceable).

Thanks!

Question information

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Status:
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For:
Ubuntu Edit question
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Last query:
2021-01-15
Last reply:
2021-01-15
Manfred Hampl (m-hampl) said : #1

Which Ubuntu release?
Details of your graphics card?
Please provide the output of the commands

uname -a
lsb_release -crid
sudo lshw -C display

Maybe a different version of the NVidia driver works better (the 340.* version might fit to your card)

DOH! Forgot the release info!

Here's the output that you requested:

Linux Craptop 5.8.0-36-generic #40~20.04.1-Ubuntu SMP Wed Jan 6 10:15:55 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

Distributor ID: Ubuntu
Description: Ubuntu 20.04.1 LTS
Release: 20.04
Codename: focal

  *-display
       description: VGA compatible controller
       product: GT216GLM [Quadro FX 880M]
       vendor: NVIDIA Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: a2
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
       configuration: driver=nouveau latency=0
       resources: irq:49 memory:cc000000-ccffffff memory:d0000000-dfffffff memory:ce000000-cfffffff ioport:2000(size=128) memory:c0000-dffff

Manfred Hampl (m-hampl) said : #3

What is the output of the commands

dpkg -l | grep -E 'nvidia-[34]'
apt-cache policy nvidia-304 nvidia-340

I removed the 304 driver, so the first command returns nothing.

Second returns: nvidia-304:
  Installed: (none)
  Candidate: (none)
  Version table:
nvidia-340:
  Installed: (none)
  Candidate: 340.108-0ubuntu2
  Version table:
     340.108-0ubuntu2 500
        500 http://us.archive.ubuntu.com/ubuntu focal/restricted amd64 Packages

When attempting to install the 340 driver, it fails:

INFO:Enable nvidia-340
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/lenovo_thinkpad
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/put_your_quirks_here
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/dell_latitude
Adding system user `nvidia-persistenced' (UID 127) ...
Adding new group `nvidia-persistenced' (GID 133) ...
Adding new user `nvidia-persistenced' (UID 127) with group `nvidia-persistenced' ...
Not creating home directory `/'.
Loading new nvidia-340-340.108 DKMS files...
Building for 5.8.0-36-generic 5.8.0-38-generic
Building for architecture x86_64
Building initial module for 5.8.0-36-generic
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/nvidia-340.0.crash'
Error! Bad return status for module build on kernel: 5.8.0-36-generic (x86_64)
Consult /var/lib/dkms/nvidia-340/340.108/build/make.log for more information.
dpkg: error processing package nvidia-340 (--configure):
 installed nvidia-340 package post-installation script subprocess returned error exit status 10
Processing triggers for mime-support (3.64ubuntu1) ...
Processing triggers for gnome-menus (3.36.0-1ubuntu1) ...
Processing triggers for libc-bin (2.31-0ubuntu9.1) ...
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for desktop-file-utils (0.24-1ubuntu3) ...
Processing triggers for initramfs-tools (0.136ubuntu6.3) ...
update-initramfs: Generating /boot/initrd.img-5.8.0-38-generic
Errors were encountered while processing:
 nvidia-340
E: Sub-process /usr/bin/dpkg returned an error code (1)

Manfred Hampl (m-hampl) said : #6

Consult /var/lib/dkms/nvidia-340/340.108/build/make.log for more information.

Which error messages are in that file?

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