Webcam is found and starts but freezes after about a minute

Asked by Benjamin Senz on 2021-01-08

Running Elgato Camlink4k on USB 3.0 (changed around also). Trying with several Cams, works about a minute in Zoom and OBS. After a minute or so it freezes. In Zoom switch video function off an on Cam works again then the same after a minute or so. First few starts of zoom also after webcam freeze zoom was quite laggy.
In OBS freezes after a minute or so, go to settings change buffer on off will make it work again but doesn't last long, dont matter if buffer on or not picture freezes after a minute or so. Read about possibile Kernel Issue, never had Problems using the same setup on mint 17.2

lsusb
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 046d:c52e Logitech, Inc. MK260 Wireless Combo Receiver
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 011 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 010 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 002: ID 0fd9:0066 Elgato Systems GmbH Cam Link 4K
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

Linux Mint 64 bit ulanya (Kernel 5.4.0 60)
fx6300
RX460 4Gig
8gRam 1333

Thank you for your reply!

Question information

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Last query:
2021-01-08
Last reply:
2021-01-09
Manfred Hampl (m-hampl) said : #1

Manfred Hampl suggests this article as an answer to your question:
FAQ #3041: “No support for Linux Mint”.

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