snd_hda_intel (no response) sometimes freezes the system upon login

Asked by Exe Cute on 2021-01-06

I installed Ubuntu 20.04.1 to multiple machines of the same model (Acer Extensa 215-52), nothing special, mostly just the base system. Occasionally, during GNOME's start animation (the short part when it zooms in) the computers will freeze for about 30 seconds.

The logs: https://gitlab.com/MrHeating/logsnstuff/-/blob/master/snd_hda_intel_no_response_from_codec_Acer_Extensa_215-52

It basically just spams "snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=[X]" with [X] ranging from 0x20170500 to 0x20278103 160 times.

When this happens, in the top right menu the microphone slider is shown regardless of usage, and the volume slider lacks the volume icon (and is accordingly wider)

The only really similar thing I found was this: https://bugzilla.kernel.org/show_bug.cgi?id=205229 , but it doesn't look quite the same.

Another oddity in regards to sound was that one of the laptops some time switched headphone output to one side but in the GUI the according slider was in the center, though the moment I started moving it it behaved as expected. Not sure whether this is related.

Usually, I wouldn't mind, as the occurrence is quite rare, but I'm amidst convincing the company I work for to use Linux on the thin clients, with many users who have difficulty dealing with tech, so I want to make the experience as smooth as possible.

INFO: Kernel version 5.4.0-59 (issue was present before that)
Model: Acer Extensa 215-52
CPU: Core i5-1035G1
RAM: 8GB

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Last query:
2021-01-06
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2021-01-06

Do you have the latest BIOS?

Exe Cute (exe-cute) said : #2

I don't. I will try installing it (need to get a working Windows first, sigh), but I can't see anything tha might be related to sound after 1.11, unless it's in "Add new Endless path for Elinux OS.", whatever that means.

https://www.acer.com/ac/en/US/content/support-product/8413

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