Linux networking

Sounds like a DNS issue. Use the vim tool for your netplan configuration.

Thanks for the info would you mind refreshing me on how to do that?

Start by taking a look at your network with "lspci -v | grep Ethernet" or "sudo iwconfig" for wireless. Then, use the built in text editor "vim" to correct the netplan. Command will look something like this: "sudo vim /etc/netplan/01-netcfg.yaml" you can also use "nano" in replacement of "vim".

Here is a link to useful commands: https://help.ubuntu.com/community/WifiDocs/WirelessTroubleShootingGuide/Commands

Here is a example configuration: https://askubuntu.com/questions/972955/ubuntu-17-10-server-static-ip-netplan-how-to-set-netmask

Can you ping the host name or IP of the storage? Does the Lubuntu have a local firewall configured that would block the outgoing traffic? The default configuration is to all all in both directions

Matthew Tanner the LSPCI command shows my modem and PC only . The file you suggest editing is apparently not on my desktop despite the connection working fine. I am checking the laptops the file also does not exist on my laptop.

Actionparsnip Yes I can ping the IP address of the storage device. all my firewall s on all machines are set to deny incoming traffic and allow outgoing traffic. I also cannot load that IP address in my web browser.

If you allow incoming and outgoing on any port to and from the IP does it work OK?

Actionparsnip I did try disabling the firewall on my Lubuntu laptop the same error occured

Which command do you execute to receive the "unknown name or service" response?

opening smb4k via GUI or command line

I also receive this error on accessing the my cloud home icon within the file browser connect to network section of my laptop and on 1 my cloud icon within my desktop file browser connect to network the other icon works fine

"I also cannot load that IP address in my web browser."
Can you access that IP address from the Ubuntu system?

If yes, then his points towards a networking problem or too strict restrictions.

Is there any kind of access restriction set on the My Cloud Home drive system?

I am not sure what you mean by the Ubuntu system. I set no restrictions on this drive.

New information I just installed Feren OS on my Linux Mint laptop and my cloud home drive is accessible just like My Ubuntu desktop only Linux Mint 20 and Lubuntu 20.04 cannot access this drive with the name or service unknown error

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