how to fix Ubuntu is randomly freezing.

Asked by Chanawee Boonrod on 2020-11-18

We run new OS Ubuntux64 desktop ver20.04 or 20.10 but have a problem freezing randomly
i run application remote vmware horizon only and install add-on gnome-tweak for hidden icon
and have startup application vmware horizon auto on
**issue screen, keyboard application stop running all
but have a mouse at moving must press button power on computer for shutdown**

spac computer
Dell 7050
CPU i7
Ram 8 GB
HDd M.2 512

please help for fix issue.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
actionparsnip
Solved:
2020-11-26
Last query:
2020-11-26
Last reply:
2020-11-20

This question was reopened

Make sure you have the latest BIOS and test your RAM health as a good start

Bernard Stafford (bernard010) said : #2

Try uninstalling vmware horizon. It most likely conflicts with Ubuntu virtualbox-guest that is preinstalled on the versions.

Chanawee Boonrod (chanawee) said : #3

Thanks actionparsnip, that solved my question.