how to fix Ubuntu is randomly freezing.

Asked by Chanawee Boonrod

We run new OS Ubuntux64 desktop ver20.04 or 20.10 but have a problem freezing randomly
i run application remote vmware horizon only and install add-on gnome-tweak for hidden icon
and have startup application vmware horizon auto on
**issue screen, keyboard application stop running all
but have a mouse at moving must press button power on computer for shutdown**

spac computer
Dell 7050
CPU i7
Ram 8 GB
HDd M.2 512

please help for fix issue.

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actionparsnip
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Best actionparsnip (andrew-woodhead666) said :
#1

Make sure you have the latest BIOS and test your RAM health as a good start

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Bernard Stafford (bernard010) said :
#2

Try uninstalling vmware horizon. It most likely conflicts with Ubuntu virtualbox-guest that is preinstalled on the versions.

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Chanawee Boonrod (chanawee) said :
#3

Thanks actionparsnip, that solved my question.