Authentication message can't be closed

Asked by William Pabon on 2020-11-11

Hi:

This has happened at least three times. When the display goes black (power saving mode), and I press a key to turn it on, I get the following message (see the picture):

https://drive.google.com/file/d/15fqa_HPX6fk8nBhRQHKHBK6IN6t8Pgeu/view?usp=sharing

The only problem with it is that the only way to get rid of it is by rebooting the machine! Please, help. Thanks.

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2020-11-12
Last reply:
2020-11-27

This question was reopened

What is the output of:

lsb_release -a; uname -a

Thanks

William Pabon (williepabon) said : #2

Andrew:

Hi:
The info requested.

williepabon@williepabon-Macmini:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.1 LTS
Release: 20.04
Codename: focal
williepabon@williepabon-Macmini:~$ uname -a
Linux williepabon-Macmini 5.4.0-53-generic #59-Ubuntu SMP Wed Oct 21 09:38:44 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

Launchpad Janitor (janitor) said : #3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.