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ubuntu 20.04 fingerprint not recognised

Asked by ale beretta

ubuntu 20.04, lenovo yoga thinkpad l13
when i try to enable the fingerprint login i get this message:
"Could not access any fingerprints readers"
if i type lsusb in the terminal the list I get has no fingerprint scanners.
Does anyone knows how to solve this problem?
Thank you

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actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a; lsusb; lspci

Thanks

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ale beretta (aberetta145) said : 		#2

lsb_release -a; uname -a; lsusb; lspci
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04 LTS
Release: 20.04
Codename: focal
Linux ale-ThinkPad-L13-Yoga 5.4.0-40-generic #44-Ubuntu SMP Tue Jun 23 00:01:04 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 056a:51f6 Wacom Co., Ltd Pen and multitouch sensor
Bus 001 Device 004: ID 06cb:00be Synaptics, Inc.
Bus 001 Device 003: ID 058f:9540 Alcor Micro Corp. AU9540 Smartcard Reader
Bus 001 Device 002: ID 13d3:56a6 IMC Networks Integrated Camera
Bus 001 Device 006: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
00:00.0 Host bridge: Intel Corporation Device 9b61 (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0c)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Comet Lake Thermal Subsytem
00:13.0 Serial controller: Intel Corporation Comet Lake Integrated Sensor Solution
00:14.0 USB controller: Intel Corporation Device 02ed
00:14.2 RAM memory: Intel Corporation Device 02ef
00:14.3 Network controller: Intel Corporation Wireless-AC 9462
00:15.0 Serial bus controller [0c80]: Intel Corporation Serial IO I2C Host Controller
00:16.0 Communication controller: Intel Corporation Comet Lake Management Engine Interface
00:1d.0 PCI bridge: Intel Corporation Device 02b0 (rev f0)
00:1d.4 PCI bridge: Intel Corporation Device 02b4 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device 0284
00:1f.3 Audio device: Intel Corporation Device 02c8
00:1f.4 SMBus: Intel Corporation Device 02a3
00:1f.5 Serial bus controller [0c80]: Intel Corporation Comet Lake SPI (flash) Controller
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (10) I219-V
03:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983
05:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Seems to be the synaptic device
https://askubuntu.com/questions/1214592/fingerprint-reader-lenovo-thinkpad-l13-synaptics-driver

You now have the device ID so you can look online to find guides for that. The link above may help.

Revision history for this message
ale beretta (aberetta145) said : 		#4

Thank you,
 it seems that the problem has not been solved yet but, as you said, now I have the device id so I can follow any solution in the future.
Anyway do I have to press the "Problem Solved"?

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